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    • Last June, 3.4m members received a £100 payment from the building society. Now they will be wondering whether the offer will be replicated this year.View the full article
    • Write to the IPC complaining that UKPC have not observed the requirements of PoFA . IPC  Waterside House, Macclesfield SK10 9NR Dear IPC, I am writing to complain about a serious breach of the Protection of Freedoms Act 2012 by UKPCM. I feel that as it is more a breach of the Act rather than not just  complying with your Code of Practice which is why I am bypassing your operator. Should you decide to insist that I first complain to your operator, I will instead pass over my complaint to the ICO and the DVLA . My story starts with being issued a windscreen PCN on 8/3/24 which was almost immediately removed and a second  PCN was then  sent by post on 13/3/24  [deemed delivered 15/3/24] which I did not receive and had to send an sar to have that particular mess revealed later  but that is not the reason for my complaint. UKPC then sent a Keeper Liability Notice dated 12/4/24 warning me that as 28 days have now elapsed, I as keeper am now liable for the charge.  This is in direct contravention of PoFA since the keeper does not become liable to pay until the day after the original PCN is deemed to have been given which would have been 13/4/24 -a Saturday ]. Not only does it not comply with PoFA but it fails to adhere to your Code of Practice and is in breach of their agreement with the DVLA. You will be aware that this is not the first time that UKPC have fallen foul of the DVLA and presumably yourselves. I have included copies of both Notices for information. You will realise the seriousness of this situation if this is standard practice from the UKPC to all motorists or just those where windscreen tickets are involved since the Law regarding PoFA is being abused and is unfair to misguide motorists. I await your  response which I understand will usually be within a week. -------------------------------------------------------------------------------------------------------------------------------------------------------I would think that should be sufficient for the IPC to cancel your PCN though  you should await comments from the Site team before sending your complaint. Don't forget to include both PCNs.  
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CrispyDuck V HSBC - HSBC Cocked Up!


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I told a friend of mine about what everyone is doing and I told him to request all his statements. They have charged him.... wait for it £1 a sheet!

 

100 sheets

 

Surely they have cocked up, its supposed to be a tenner!!

 

Anyone else had this experience?

Halifax WON X 2, Northern Rock WON, Capital One WON, Marbles WON, HSBC WON

On the 25th october I will be filing a claim for £175.00 Citicards. Just watch it!

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I told a friend of mine about what everyone is doing and I told him to request all his statements. They have charged him.... wait for it £1 a sheet!

 

100 sheets

 

Surely they have cocked up, its supposed to be a tenner!!

 

Anyone else had this experience?

did he send the SAR request letter with his £10 fee, or did he order them over the phone

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over the phone

thats why then, should of sent the SAR in the template library not sure whether he can get his £100 back maybe he should go into his local branch and discuss it with them, cause i doubt he could claim it with his charges as its a service not a penalty

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i feel a complaint coming on for him. he was told on the sauturday it would be a tenner by the indians, but that he could only order them on the Monday

Halifax WON X 2, Northern Rock WON, Capital One WON, Marbles WON, HSBC WON

On the 25th october I will be filing a claim for £175.00 Citicards. Just watch it!

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I picked up Crispy's statements and they have only given him four years worth, however, 1st letter going today to reclaim him £1,355.00. So here goes. When the remaining 2 years comes in, I shall add it accordingly.

Halifax WON X 2, Northern Rock WON, Capital One WON, Marbles WON, HSBC WON

On the 25th october I will be filing a claim for £175.00 Citicards. Just watch it!

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  • 2 months later...

i just ordered mine over the phone yesterday (well tried too haha) they told me they are charging me £1 per year of statements after the previous 12 months which in turn is free.

3/10/06 Current Account Statements Received -

3/10/06 HSBC Unable to Located Information

regarding MASTERCARD

3/10/06 DATA Protection Request Sent

10/10/06 First Letter Sent Recorded - Still awaiting

Data Protection Request for seperate

account.

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  • 2 weeks later...
  • 2 weeks later...

i printed mine off too from their website and then colour photocopied them at work and highlited all the charges - just to make it easier for them when receive it!! :)

HSBC BANK

** DECEMBER 2006 - RECEIVED CHEQUE FOR FULL AMOUNT!!!! ** £5967.00:)

LLOYDS TSB

**JANUARY 2007- RECEIVED CHEQUE FOR FULL AMOUNT!!!! ** £1340:)

HSBC BANK - Managed Loan/Interest

still chasing, have submiited claim thru MCOl - date sent to my local court - claim is going ahead Jan 29th 2008 :(

CURRENTLY CHASING

NATIONWIDE (WIFES ACCOUNT)

HSBC (managed loan)

others won:

CAPITAL ONE C/CARD (mine & wifes), :)

BOXCLEVER TV RENTAL, BHS STORECARD, BLACKHORSE FINANCE,HSBC PPI INSURANCE FOR SBL, PPI INSURNACE FO LLOYDS TSB LOAN,

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i printed mine off too from their website and then colour photocopied them at work and highlited all the charges - just to make it easier for them when receive it!! :)

 

You don't need to send them all your statements.

Compile a list (or spreadsheet) of dates, descriptions and charges with a total at the bottom.

 

One page, cheaper to post, easier to read.

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When I sent the SAR letter and my fee HSBC wrote back very quickly, returned my £10 fe, saying they were happy to provide them for free - a week later I received all the statements in batches by post. Sorry to hear others have been ripped off (again)

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Make sure you stick to your schedule ,and wait for the sound of the letter with your refund dropping through the letterbox:grin:

hsbc

Claim served on 13-08-2006

 

full refund .19-08-2006,

23-08-06 cheque arrived £580-deal.:D

 

capital one .

Filed claim against 16-08-2006 for £340.

Capital one 02-09-06 offer £383 refund to account.deal:D

 

Abbey Data Protection Act 4-07-06

 

issued court claim for £189 16-10-06

waitng for allocation nov21-11-06:cool:

 

 

Pleae make a donation to site, when you win-- I DID

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I think the mistake people are making is by asking for duplicates of statements, which the banks charge upto £5 a sheet for.

 

The best way is to ask for a "comprehensive list of all charges on my account for the past 6 years" That way they can, but probably won't, charge a maximum of a tenner. They will then put all statements in the post to you as they don't keep them on microfiche.

 

You NEVER need to mention the word statements to them.

Capital One - Charges

PAID OUT IN FULL WITH 8% INT

 

HSBC - Charges

PAID OUT IN FULL WITH 8% INT

 

Unfair Dismissal

PAID OUT FULL COMPENSATION

 

NCP PAD Parking 'Fine'

FULLY CANCELLED

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  • 2 weeks later...

Hi, I logged onto my online banking account and pulled up my bank statements for the last 6 years and printed them FREE OF CHARGE!

So there is no need to call HSBC you do it yourself online....?:)

 

Hello there

 

Were you using the normal HSBC online banking or did you have something else set up?

 

I seem to remember a limit of how far you could go back in time

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i went on line and managed to go back as far as april 2002 wehn i opend both my HSBC accounts...and was able to print off ALL statements FOC !! :)

HSBC BANK

** DECEMBER 2006 - RECEIVED CHEQUE FOR FULL AMOUNT!!!! ** £5967.00:)

LLOYDS TSB

**JANUARY 2007- RECEIVED CHEQUE FOR FULL AMOUNT!!!! ** £1340:)

HSBC BANK - Managed Loan/Interest

still chasing, have submiited claim thru MCOl - date sent to my local court - claim is going ahead Jan 29th 2008 :(

CURRENTLY CHASING

NATIONWIDE (WIFES ACCOUNT)

HSBC (managed loan)

others won:

CAPITAL ONE C/CARD (mine & wifes), :)

BOXCLEVER TV RENTAL, BHS STORECARD, BLACKHORSE FINANCE,HSBC PPI INSURANCE FOR SBL, PPI INSURNACE FO LLOYDS TSB LOAN,

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when you log into your accoutn click on my statements, it shoudl give you a list of all this years monthly statements, theres a tab on the bottom called NEXT SET - keep clickign on this - it should keep taking you back to each 'set' / year!

let me know if this helps/works - it did for me!

HSBC BANK

** DECEMBER 2006 - RECEIVED CHEQUE FOR FULL AMOUNT!!!! ** £5967.00:)

LLOYDS TSB

**JANUARY 2007- RECEIVED CHEQUE FOR FULL AMOUNT!!!! ** £1340:)

HSBC BANK - Managed Loan/Interest

still chasing, have submiited claim thru MCOl - date sent to my local court - claim is going ahead Jan 29th 2008 :(

CURRENTLY CHASING

NATIONWIDE (WIFES ACCOUNT)

HSBC (managed loan)

others won:

CAPITAL ONE C/CARD (mine & wifes), :)

BOXCLEVER TV RENTAL, BHS STORECARD, BLACKHORSE FINANCE,HSBC PPI INSURANCE FOR SBL, PPI INSURNACE FO LLOYDS TSB LOAN,

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  • 2 months later...

When I sent my S.A.R. with a cheque for a tenner to the HSBC they sent the cheque back to me and all my statements for the previous 6 years in :confused batches. Couldnt believe they didnt take this oppourtunity to take more of my cash:confused:

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  • 3 months later...
When I sent my S.A.R. with a cheque for a tenner to the HSBC they sent the cheque back to me and all my statements for the previous 6 years in :confused batches. Couldnt believe they didnt take this oppourtunity to take more of my cash:confused:

 

I couldn't believe it either! The only thing I could think was that maybe they were trying to use a psychological trick to make it seem they weren't at all worried by my request...

 

anyway, onto the next stage for me too :)

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  • 1 month later...
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