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    • If it is MCB    National Fraud Database Members | Preventing Fraud Losses | Cifas WWW.CIFAS.ORG.UK A range of organisations use the National Fraud Database to share data on confirmed fraud cases, preventing over £1 billion in fraud losses every year.   They are on the register  
    • Hi @LilMissM   I guess you could call me our resident CIFAS Specialist - Personally have been through all of what you have and now have come out the other side when my marker fell off in May 2023. For a start Monzo may close your account but as I had a Marker for App Fraud (Vodafone ended up making a whole hoohah of the account I had with them) - I was with them and still am from Oct 2017 till today. And not once did they close my account. I actually spoke to a couple of current account providers at the time that I had accounts with - Nationwide and Barclays - Told them what was going on and provided all the evidence to them. They advised they may do so but it was highly unlikely now that they understood why it happened and what I was doing to fight it.    Anyway - On to your marker. MCB is My Community Bank?  I can say to you that on experience that On Monday you can be on top of the world then on Tuesday you whole life changes in a flash of an eye. Suddenly you cant pay your bills, Work isnt feasible and you are left with no other choice but to scrape by.  If this has happened to you, then join the club.  - Why is this important? Well Financial institutions get one whiff of potential fraud and you are guilty without a chance to respond. You found out the hard way   If it sounds like I'm waffling, I'm not - Its important to your issue. They have deemed you guilty by the fact that no payments have been made and potentially entered into a loan agreement knowing looking not to pay (Although thats how it may appear, there will always be factors against that)    First off - Questions - What Category of Marker do you have? If unsure, check my signature for a Credit File Guide which will tell you all you need to know about what Categories apply.  - When did you raise the complaint? They will have 8 weeks to respond. More on this in a mo.  - Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan?   My next suggestions, Send this complaint to the CEOs office - CEOEMAIL.COM Let them make the decision as per the Complaint Procedure. Then if they refuse to remove the marker. take it to the FOS who can force the company to remove it if found in favour.  Some companies do need a slap or 2 once in a while to bring them down a peg. You could be looking at this right now.   
    • Other case law relied upon " On other record of reasons "
    • Page 2 – document 10 and 11 – you should include the fact that it is a Law reform commission report. Best to give it its full name if you can I suggest that you move paragraph 10 up to the first position – paragraph 5 and move everything down. I think other than that – it is good to go. I suggest you don't bother to do any more drafts. Simply rearrange the paragraphs as I suggested above then the title of the documents that you are relying on in the index page. Send it off and post your final version here so that everybody can see. I'm sorry about the delay. Thanks for reminding me
    • I have recently found myself in financial difficulties and with the help of forum members in another thread regarding this, I think I can get myself sorted. My query here is how to deal with a Cifas marker that has been logged against me by one of my creditors for "evasion of payment". Admittedly yes I did get a £5000 loan with them and have not paid any payment but at the start of the year, which is when the loan landed, I realised I was going to be struggling to repay that and other debts and I contacted MCB to ask if there was any way I could extend the loan from 24 months to 36 months. I explained my situation and that I was going with a DMP and asked them if they could help me with this. They did not reply. I then emailed them again a month later explaining that my DMP was going ahead and could they confirm that the direct debit was indeed cancelled. Again, they did not reply. The DMP fell apart and so did everything else thereafter. My bank withdrew my overdraft and said I could not stay with them (I thought initially that it was because of the DMP) so I opened another account (Starling) and set up all my direct debits etc with the new bank. A month into being with the new bank, they contacted me and said they were closing my account in three months. So I started applying for other basic accounts and every single one of them either refused or revoked.  Through the help in the other thread, I requested a SAR from Cifas and discovered that I have this marker against my name for "evasion of payment". I have logged a complaint with MCB on the advice of other forum members, but my query really is do you think the marker is fair given that I did ask them for help and I did explain that I was going to be struggling financially to repay the loan over the original two years, and is there any way that I can get it removed? I fully admit that I have yet to make a payment to them and I suppose in my naivety and panic I thought if I emailed them early on they could extend the loan and help me out, but they didn't even reply  I did manage to open an account with Monzo before the marker was in place, but I am very concerned that if Monzo do what Starling did, I will have no bank account to pay my bills or get my wages paid into.  Realistically based on the information I have given here, what do you think my chances are of getting this marker removed? Any help/advice on this would be greatly appreciated x
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Housing benefit admin penalty & summons ***WON***


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*Quote* so I think its to declare it is accurate,

 

Well we already know it's not accurate:confused:

Is the court case any time soon (don't put the exact date-councils snoop)

A bit about the ombudsman.

When your complaint reaches them it's allocated to an investigator who will do the day to day running of the complaint. Once the investigator has all the information he/she will make a recommendation to the council. The council very rarely refuse but if they do then the investigator takes the case to the chief ombudsman who has the authority to force the council to implement the recommendations but as i said that's a rarity.

 

as they say forewarned is two legged:grin::grin:

 

fox

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:D

The court date is soon. Its a bit daunting but I have been doing alot of research into criminal law and my rights and feel more confident than i did in how to present the information as my defence. Its difficult to use the correct wording and format. with the advice given and what I have found on this site its been amazing.

:D

Sorry I meant in respect of the prosecution they believe the evidence to be accurate, and hence they signed as witness.

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There's not much more to do for now. all you can do is try and put this to the back of your mind for a few days and deal with each new issue as it happens.

I may not be much help to you but I'll be keeping an eye on the forum and checking in on you.

 

Take care

 

fox:):):):)

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Hi - my daughter has just rang me something else occurred to her. When you got your letter about overpayment did it say "Without Prejudice" - if it did then they can't take court action.

 

Sorry this is coming in waves but it is difficult for her not seeing any documentation or exactly what you have received.

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ok, on the original letter informing me of the overpayment and how collecting back it says under further information.

'please note that repayments of overpaid benefit will be accepted 'without prejudice' to any further action the council may take if it is alleged that an offence has been committed.'

From what I can see this is the only time they have put this, it is near bottom.

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Morning BB

If i can remember rightly, Letters headed with "without prejudice" can't be used as evidence but with it being within the text of the letter then that doesn't count.

 

fox

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'please note that repayments of overpaid benefit will be accepted 'without prejudice' to any further action the council may take if it is alleged that an offence has been committed.'

It's the way it's worded. Even if it's all paid off doesn't stop them taking you to court.

 

fox

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Yes, that was the paragraph she was referring to and yes they can take further action. She was just checking to see whether they had actually included it. If they hadn't have included it then that would have been another one of their errors.

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  • 2 weeks later...

Hiya. I am still awaiting to hear back from legal aid - found a solicitor to help me put in legal aid claim.

Heared back from the Ombudsman, they have passed my letter back to the council giving then 12 weeks to respond, I have asked this desicion to be reconsidered but was told they could not intervine until after the court hearing. I have heard nothing from the council regarding my ombudsman letter they have received, they received 2 weeks ago.

The Solicitor has not looked at anything regaarding my case yet - said pointless if refused legal aid. Will look when/if accepted.

Bit confused as I have got court monday coming and have been told I do not need to take anything regarding the case with me as only first hearing - am totally confused. I thought the summons meant the actual trial was on the date given, but told not so. Can you advise?

I don't want to turn up with nothing, nor do I want to turn up with everything but have no representation.

Thanks

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Hiya,

Thought you'd vanished but glad to see you're still around and not "banged up"

 

Right, if my memory serves me right, the first appearance at court is for pleas and direction(P's&D's). This is where you get to give your plea and the solicitors to say how they are going to progress the case and also for the magistrate to say whether it's too serious for them to handle (unlikely they'll say that- they handle lots of these cases). It may be that your solicitor advises not to enter a plea whereas the case will be adjourned.

Really, you should get legal aid and the solicitor should attend(or one of his/her representatives) Even if your brief doesn't turn up, you will be given the oppotunity to plea but nothing else. All arguments are for the trial.

If you're lucky, you won't have to go into "the dock" but if you do, don't worry. Once you've entered your plea, you will be bailed to reappear in x weeks when the trial will begin or the prosecution or defence ask for another adjournment. It's a case of wait and see what happens.

Courts are by their definition, scary places if you've never been before but try to relax. You know you've not done anything wrong and it's for your solicitor to assist the court into agreeing with that.

I'll be able to help you a little more after the court date. Just ask

 

 

Be lucky:D

 

fox

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oh I see. So the summons date is to state my plea and then a date will be set for the trial, so it doesn't matter at the moment I haven't heard back off legal aid. I have already sent in my plea by post(not guilty)

I do hope it is adjourned, so can get solicitor sorted out.

I am trying to be calm.

:cool:

When you are faced with something you have never experienced before its rather frightening.

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I was like you are when i went to court. It's the not knowing.

As you have already entered a not guilty plea, it may be better to take your paperwork, just in case they decide to proceed. You could still ask for an adjournment whilst legal aid is being decided. I'm assuming you have to be there at 9.30 or 10.00 or an afternoon case. Don't expect your case to be heard at that time. They get lots of people in at the same time. If you're not sure where you are supposed to be when you get there, ask one of the ushers. They won't be hard to spot.

It's a bit of a sod that the ombudsman has returned the complaint to the council but at least if the council don't address your complaint, you've already got a case number to get the ombudsman back on their case.

If there is anything else I can help you with, just shout.

 

fox

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Also, as the Ombudsman have sent it to the Council they will realise that you won't be messed about and that you are not going to take it lying down. I suspect they are in flap at having received their letter at this stage. It may be more of a positive than a negative.

 

Try not to worry too much, probably easier said than done, but I'm sure you will be fine, just hold the thought that you are not guilty.

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Thats a good point, hadn't thought about it like that, just saw it as a negative reaction regarding the ombudsman, though I wll be keeping intouch with them, as the council have not responded to the letter at all.

It will be intersting what happens at court.

 

I have received my BT phone bills, and it shows the calls during the time my job started, and shows the calls I made to them, numerous calls. Both to the council and tax credits.

 

I am alot calmer now. now I have proof regarding comms. As no receipt my telephone is the next thing that can show this.

 

I will update as soon as I know anything thanks .

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apparently the two things that have happened here are what the housing benefit department hate the most - the 3rd thing is involvement of an MP.

Hi Surprise. That is so spot on. It was amazing how my councils attitude changed once the ombudsman got involved in my last case but in a previous case I didn't use the ombudsman, I got my MP and MEP involved. Within a month the council collapsed and withdrew their claim for £375 Housing benefit overpayment.

I just love the fact that they have to follow the rules even though they don't like us lowlies to know it.:D:D

 

fox

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My daughter was talking about this to me she said the staff jump through hoops when anything is passed down to them from either of the above three bodies. Whilst the Chief Executive doesn't actually do anything the fact that it has come from him is just enough.

 

So hang in there BB I am sure you will be fine.

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Hi. case adjurned . Have been accepted for legal aid, and have a solicitor to represent me now too.

Council tried to get me to accept admin penalty again to stop proceedings but I have declined.

Will update more when I have seen solicitor

 

Wasn't as scary as i'd previously thought.

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