Sony headphones

[jo5ephedward5]

Hello,

 

a few weeks ago (prob nearly 4) i was about to embark on a 4 hour train journy and realised i'd left my fantasic headphones on my desk...now i cant handle 4 hours with no music or movies so i nipped across the road from the station to the Sony store and asked what they had that wasn't a millon quid, stopped people hearing what i was listening to and blcked outside noise out.

 

the salesman instantly said these are brilliant and will do what you want - he said he'd had a pair for 3 years.

 

i asked if they came in black - he said yes but they didnt have any so white it is..

 

sold - £29.99 later and i'm on the train.

 

first off i tried all the ear pieces it come iwth to get the best fit, once i was satisfied i noticed i could hear everything when the music was on, train noise, announcments and even the toilet flushing which wasnt that loud when the earphones were out!

 

then twice i got asked to turn it down by the person behind me and the person in front - i only had them on about 30% volume!

 

so i'm of the thinking that they dont do any of the things i asked for thus they have been mis-sold.

 

Can i ask for a refund? if so can i do this via recorded post as the sony shop in question is 4 hours away?

 

If i had chosen them myself i could only blame myslef but the fact i asked 'expert advise' has left me a little pee'ved!

[seftonview]

I dont think you'd be able to, because you have failed to reject the goods in a reasonable amount of time, and thence you have accept the goods as they are.

[jo5ephedward5]

i did wonder that - it has been less than 28days though and i think that most stuff is covered by that?

[blitz]

28 days is usually the maximum a retailer would accept without a lot of arguments to obtain a full refund. Just take them in and tell them for the price they are of a very poor quality.

 

I purchased some £9.99 ones from HMV a few weeks ago and on putting them on couldn't hear outside of the headphones at 50% volume. Shows that brands don't mean anything

[jo5ephedward5]

I purchased some £9.99 ones from HMV a few weeks ago and on putting them on couldn't hear outside of the headphones at 50% volume. Shows that brands don't mean anything

 

i couldn't agree more - i didn't buy from Sony for namesake - it was the only shop in the area that i had time to visit...

 

i dont think i'll be in the area to take them back but i will post them via recorded mail tomorrow and see what happens - whats the worst they can say - NO!

[Conniff]

I wouldn't think they are obliged to take them back irrespective of the date as you have had them in your ears so they wouldn't be able to sell them to anyone else just bin them.