Jump to content


  • Tweets

  • Posts

    • hi all, i will list my curmcumstance first then list the details of the penalty charge - we are 2 diabled people being affected by the cost of living crisis and are skint etc. i am disabled with mobility issues(arthritis in knees and ankles and gout) and cant operate car pedals anymore so i let a friend up the road use my car in exchange for her driving me about. its a good arrangement as i get a 'chauffer' and she gets the use of car. the car is parked in her drive which is better as i was refused a disabled space (even on appeal) and too much congestion to park the car outside my house. my friend is vulnerable as she has suffered depression and suicidal thoughts since the loss of her mother a few years back, she is dyslexic, she is a carer for one of her sons that is disabled due to mental illness and mobility. she lives in a council house and cannot work. we went to iceland ..attracted by the 10items for £10 offer - we've never been there before. a large artic lorry was parked accross the car park blocking the view of one of the parking signs and blocking the disabled bays where the pay&display machine is. by the time she helped me out of the car and then went to see if it was pay&display then came back to me at the car she said she thinks it was pay even for disabled, so we looked for change in the car which we didnt have (she normally goes asda which dont need to pay for parking)so then we said we'd either go get change or go to asda...so then by the time it took her to help me back in and get out the car park took 15 minutes...5 minutes overstay past the 10minutes grace. the letter from excel parking came through and i sent it back giving her name as driver (before i saw on here that you shouldnt name the driver) then i appealed explaining what happened (lorry blocking etc) and even said we were being descriminated (advised by citizen advice)as we are disabled and 15minutes is not long enough for a crippled disabled man and a woman with dyslexia to read and understandd the sign and get out, then back in the car and look for change then get out the car park in 15minutes. i even explained she was a vulnerable person on anti-depressants and even sent a photo of medication and said if you need a doctors note then let me know....the appeal was rejected. i've emailed iceland over 50 times and they just wont tell excel to cancel this charge - they are ignorant and ive even asked them why they have a webpage saying 'iceland combatting the cost of living crisis' pretending to help their customers and they wont comment...they'd rather put more stress and anxiety on an already suicidal vulnerable person just to get money out of them..so their 'help' during this crisis is a lie as it wont even extend to disabled customers. she has now received 2 letters from DCBL saying she owes £170 for 5minutes of overstay. the last one is a final demand. as she cant read or write very well ive sent a recorded letter to DCBL (as advised by citizen advice) asking not to attend the property due to a vulnerable woman inside the property as it will only exasperate the situation, they have ignored it and basically said we dont care, you still owe. could anyone please advise - we are not very good with letters or these situations and are slow on the uptake.   1 The date of infringement? 28th dec 2023   2 Have you yet appealed to the parking company yet? [Y/N?] yes   If you have then please post up whatever you sent and how you sent it and the date you sent it, suitably redacted. [as a PDF- follow the upload guide]cant do that - will have to get my son to do it when he visits   Has there been a response? yes   Please AS A PDF FILE  ONLY ..post it up as well, suitably redacted. - follow the upload guide]cant do that - will have to get my son to do it when he visits   If you haven't appealed yet - .........DONT ! seek advice on your topic first.   Have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] yes   What date is on it? 15th january 2024   Did the NTK provide photographic evidence? yes   [scan up BOTHSIDES to ONE PDF of the PCN and your NTK - follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'scant do that - will have to get my son to do it when he visits   3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] not on the front - maybe on the back but cannot find the letter now   4 If you appealed after receiving the NTK, did the parking company give you any information regarding the further appeals process? [it is well known that parking companies will reject any appeal whatever the circumstances] yes   5 Who is the parking company? excel   6. Where exactly [Carpark name and town] did you park? gravesend in iceland    
    • Hi Dave, I had no updates on this PCN since my last post in July 2019.  I received no further communications from the parking company.  I changed my address in May 2022. Thanks, I will send a letter to Excel parking to inform about the change in the address. 
    • I have a BMW Advanced Car Eye 3 Pro - I think it's 50/50  In any case, none of the documents / photos sent in the SAR showed a ticket on the car. 
    • I've seen on your other thread that you say you moved in 2022. It is essential you tell the parking company about your new address. Every couple of months or so we get someone here who moves, doesn't tell the other party they're in dispute with, court papers turn up at the old address, the Cagger doesn't know anything about this and doesn't defend, they lose by default - and end up with a backdoor CCJ. So get a quick letter off to Excel - Dear Simple Simon, Re: PCN no.XXXXX will you please note that I no longer live at XXXXX and that my new address is XXXXX. Yours, XXXXX Invest in a 2nd class stamp and get a free Certificate of Posting from the post office.
    • Yeah thanks guys - I'm just going to ignore them now.  Can't be ar$ed digging around in the loft!  Can I still send them a notice not to send people to our door?   I know we did 10 years ago but not sure if that's still a "thing"!
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Tenancy deposit protection scheme. I WON THE CASE!!!!!!!


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4748 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

:):):)Hi everyone, just want to say to u, who s landlord didn t protect your deposit, TAKE THEM TO COURT, REALLY EASY....

I had 6 months long assured short hold tenancy, starting in august 2007, after we move out, our lanlord retur only part of deposit and charged us for cleaning (i had house profesionaly cleaned after we moved out) and for inventory check out, which wasn t in our contract.

After so many telephone conversation with landlord, that I disagrre with deduction what he make I make some research on internet and found out about protection scheme.

Next day I wrote to landlord about it and said that I m going to take court action. Two days latter, I recieved rest of the deposit> I wrote to him again, saing that if he retur this money at the start I would be happy, but now I m gonna claim 3 times penalty, because he broke the law.

Next day I recieved letter saying that I m never gonna win this case.

But he was very wrong, yesterday I won!!!!!!!!!

Hearing was easy, judge didn t even ask me anything, just talk to the landlord, that law saying he must protect deposit and if not, he must give him penalty of 3 time the original deposit....

In next 14 I m waiting for my pay day, lucky me...

Link to post
Share on other sites

Brilliant result.

 

If possible(up to you) - can you supply details of the case(i.e. which court etc) we are trying to track these cases!

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Link to post
Share on other sites

Absolutely!

 

Interestingly. it is reported that at least one judge has refused to award compensation on the basis that after the tenancy ends the tenant is no longer the tenant and therefore cannot apply.

So are you supposed to sue whilst you are still the tenant and run the risk of being evicted?

Typical a*se about face law we have in this country :evil:

Link to post
Share on other sites

Cg - that was an interpretation by the presiding judge. It is "fairly" commonly read that his interpretation was incorrect. Unfortunately, that case did not go to appeal.

 

In any event, it was at county court so (luckily) does not set a precedent.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Link to post
Share on other sites

Cg - that was an interpretation by the presiding judge. It is "fairly" commonly read that his interpretation was incorrect. Unfortunately, that case did not go to appeal.

 

In any event, it was at county court so (luckily) does not set a precedent.

Lol, thanks Sheddy just testing!!

Link to post
Share on other sites

No worries, just clarifying :D

 

CG I totally forget - was it you setting up their own LA?

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Link to post
Share on other sites

No worries, just clarifying :D

 

CG I totally forget - was it you setting up their own LA?

Yes hun, i went through the motions but things didnt work out, personal circs, finances etc

Blooming Southcourt not all they're cracked up to be :mad:

Still pop onto LLZ to wind them up every now and again lol

Link to post
Share on other sites

Coulda told you that about SC lol :)

 

Thinking about trying again at any point then?

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Link to post
Share on other sites

  • 2 years later...
:):):)Hi everyone, just want to say to u, who s landlord didn t protect your deposit, TAKE THEM TO COURT, REALLY EASY....

 

 

Hi there,

 

I am in a similar situation to yours and going to court next week. I am gathering court cases in the same circumstances. Could you please tell me the details of your court case. This is name of the landlord versus name of the tenant, date and court where it all happen.

 

I have been busy trying to understand the law and the housing act and I have found few cases recently that are no as black and white as yours. I just want to win the case!!! I will ;-))))

 

Please let me know at your earliest convenience but soon please!!!

 

Ol

Link to post
Share on other sites

My advice is applicable only if the rented premises are entirely within England and Wales, and only if you were granted a shorthold tenancy (under which you [and your spouse/partner/children if any] had exclusive use of a seperate dwelling, which was not shared with another tenant nor with the landlord) and you were over 18 years of age when the tenancy was granted.

 

 

I am in a similar situation to yours and going to court next week. I am gathering court cases in the same circumstances. Could you please tell me the details of your court case. This is name of the landlord versus name of the tenant, date and court where it all happen.

 

I have been busy trying to understand the law and the housing act and I have found few cases recently that are no as black and white as yours. I just want to win the case!!! I will ;-))))

 

Please let me know at your earliest convenience but soon please!!!

 

 

You have posted in a thread from 2008 that is over two years old! Needless to say, you will not get a reply from the o/p.

 

Much has changed in this area of law in the past two and a half years; and the case mentioned in this thread, which was decided when this type of claim was in its infancy, would not be decided the same way now.

 

 

If you paid a deposit, read the FAQs about the tenancy deposit scheme, under which you might be entitled to sue for compensation if you had a shorthold tenancy -

 

- Tenancy Deposit Scheme

 

- Tenancy Deposit Protection - First High Court Decision

 

- TDS eligibility, implication of breach and legal questions answered

 

 

The Court of Appeal decided in 2010 in the case of Tiensia v Vision Enterprises that if the Landlord protects or repays the deposit even as late as the day of the court hearing, or at any time before judgement (if later), the court will not be able to award the penalty of three times the amount of the deposit.

 

This was NOT overturned by the High Court decision in Potts v Densley in 2011. Read the full transcript of the Judgement, in that link, as it will give you some idea of the Court's approach to this type of case.

 

In Potts v Densley, the tenant did argue that the Act requires the landlord to protect the deposit before the tenancy ends. The High Court in Potts was not bound by the Court of Appeal's earlier decision in Tiensia, because in Tiensia the landlord had protected the deposit at a time when the tenancy still existed; but the High Court in Potts nevertheless rejected the tenant's argument [at paragraph 55 in the Judgement].

 

In Potts, the tenant might still have won, if she had raised the point that the landlord had failed to provide her with the prescribed information pursuant to section 213(5). But she failed to do so, thus the County Court judge never heard evidence on that issue; and on an appeal before the High Court the witnesses are not called to re-hash their evidence. The tenant was thus proved fatally mistaken in believing she could succeed in such a complex case without a Solicitor.

 

 

Suing for the penalty, or merely threatening to do so, can cause the landlord to return the entire deposit to you, without any deductions, thus resolving a dispute over disrepair; although the landlord could, alternatively, put the deposit into a TDS scheme instead, and continue to argue for deductions for disrepair.

 

The Act expressly states that the parties to the tenancy cannot agree not to protect the deposit. So it's futile for the landlord to raise this defence - but many still try to!

 

While the deposit is not protected, any section 21 notice given to the tenant is invalid, so will not end the tenancy. But a section 8 notice can validly be given.

 

 

Also read the FAQ about what deductions the landlord can lawfully make from the deposit -

 

- Unfair deposit deductions

 

 

It is unclear whether you can sue, for failure to protect the deposit, while the tenancy is still in existence. On the other hand, at least one judge refused to award compensation on the basis that after the tenancy ends the tenant is no longer the tenant, therefore cannot apply.

 

 

Be sure to take a Solicitor to the hearing with you, because the law is quite complex in this type of claim.

Edited by Ed999
Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...