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    • My understanding is that they won't provide the name to me whether the investigation is Live or Closed, & I have no legal rep as I didn't have P.I. Cover on my policy, & am intending to claim using OIC.org.uk, but remain completely stuck as they 100% cannot open a claim on the portal without both the Reg. No. & Name of the other driver.  
    • thanks again ftmdave, your words are verey encouraging and i do appreciate them. i have taken about 2 hours to think of a letter to write to the ceo...i will paste it below...also how would i address a ceo? do i just put his name? or put dear sir? do you think its ok?  i would appreciate feedback/input from anybody if anything needs to be added/taken away, removed if incorrect etc. i am writing it on behalf of my friend..she is the named driver  - im the one with the blue badge and owner of the car - just for clarification. thanks in adavance to everyone.       My friend and I are both disabled and have been a victim of disability discrimination on the part of your agents.   I have been incorrectly 'charged' by your agent 'excel parking' for overstaying in your car park, but there was no overstay. The letter I recieved said the duration of stay was 15 minutes but there is a 10 minute grace period and also 5 minutes consideration time, hence there was no duration of stay of 15 minutes.   I would like to take this oppertunity to clarify what happend at your Gravesend store. We are struggling finacially due to the 'cost of living crisis' and not being able to work because we are both disabled, we was attracted to your store for the 10 items for £10 offer. I suffer dyslexia and depression and my friend who I take shopping has a mobility disability. We went to buy some shopping at your Gravesend branch of Iceland on 28th of December 2023, we entered your car park, tried to read and understand the parking signs and realised we had to pay for parking. We then realised we didnt have any change for the parking machine so went back to look for coins in the car and when we couldnt find any we left. As my friend has mobility issues it takes some time for me to help him out of the car, as you probably understand this takes more time than it would a normal able bodied person. As I suffer dyslexia I am sure you'll agree that it took me more time than a normal person to read and understand the large amount of information at the pay & display machine. After this, it took more time than an able bodied person to leave the car park especially as I have to help my friend on his crutches etc get back into the car due to his mobility disability. All this took us 15 minutes.   I was the driver of my friends car and he has a blue badge. He then received a 'notice to keeper' for a 'failure to purchase a parking tariff'. On the letter it asked to name the driver if you wasnt the driver at the time, so as he wasnt the driver he named me. I appealed the charge and told them we are disabled and explained the situation as above. The appeal was denied, and even more so was totally ignored regarding our disabilities and that we take longer than an able bodied person to access the car and read the signs and understand them. As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us. I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge.     After being discriminated by your agent my friend decided to contact 'iceland customer care team' on my behalf and again explained the situation and also sent photos of his disabled blue badge and proof of disability. He asked the care team to cancel the charge as ultimately its Iceland's land/property and you have the power over excel parking to cancel it. Again we was met with no mention or consideration for our disability and no direct response regarding the cancellation, all we was told was to contact excel parking. He has replied over 20 times to try to get the 'care team' to understand and cancel this but its pointless as we are just ignored every time. I believe that Ignoring our disability is discrimination which is why I am now contacting you.     I have noticed on your website that you are 'acting' to ease the 'cost of living crisis' : https://about.iceland.co.uk/2022/04/05/iceland-acts-to-ease-the-cost-of-living-crisis/   If you really are commited to helping people in this time of crisis ..and especially two struggling disabled people, can you please cancel this charge as it will only cause more damage to our mental health if you do not.  
    • I've also been in touch via the online portal to the Police's GDPR team, to request the name of the other Driver. Got this response:   Dear Mr. ---------   Our Ref: ----------   Thank you for your request which has been forwarded to the Data Protection Team for consideration.   The data you are requesting is third party, we would not give this information directly to you.   Your solicitor or legal team acting on our behalf would approach us directly with your signed (wet) consent allowing us to consider the request further.   I note the investigation is showing as ‘live’ at this time, we would not considered sharing data for suggested injury until the investigation has been closed.   If you wish to pursue a claim once the investigation has been closed please signpost your legal team to [email protected]   Kind regards   ----------------- Data Protection Assistant    
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • Hi everyone, Apologies for bringing up the same topic regarding these individuals. I wish I had found this forum earlier, as I've seen very similar cases. However, I need your help in figuring out what to do next because we've involved our partners/resellers. I work as an IT Manager in a company outside of the UK. We acquired a license from a certified reseller (along with a support agreement) and also obtained training sessions from them. The issue arose when we needed to register two people for the training sessions, so we used an external laptop for the second user to keep up with the sessions for only a month. During this period, the laptop was solely used for the training sessions. After two weeks, my boss forwarded an email to me from Ms Vinces, stating that we are using illicit software from SolidWorks. Since this has never happened to me or anyone we know, I went into panic mode and had a meeting with her. During the meeting, we explained that we were using an external laptop solely for the training sessions and that the laptop had not been used within the company since her email. She informed us that for such cases, there are demos and special licenses (though our reseller did not mention these types of licenses when we made our initial purchase). She then mentioned that we had utilized products worth approximately €25k and presented us with two options: either pay the agreed value or acquire SolidWorks products. We expressed that the cost was too high, and our business couldn't support such expenses. I assured her that we would discuss the matter with the company board and get back to her. After the meeting, we contacted the company reseller from whom we purchased the license, explained the situation, and mentioned the use of an external laptop. They said they would speak to Maria and help mediate the situation. We hoped to significantly reduce the cost, perhaps to that of a 1-year professional license. Unfortunately, we were mistaken. The reseller mediated a value €2k less than what Maria had suggested (essentially, we would need to acquire two professional lifetime licenses and two years of support for a total of €23k). This amount is still beyond our means, but they insisted that the price was non-negotiable and wouldn't be reduced any further. The entire situation feels odd because she never provided us with addresses or other evidence (which I should have requested), and she's pressuring us to resolve the matter by the end of the month, with payment to be made through the reseller. This makes me feel as though the reseller is taking advantage of the situation to profit from it. Currently, we're trying to buy some time. We plan to meet with the reseller next week but are uncertain about how to proceed with them or whether we should respond to the mediator.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Of course - provided it is a legitimate and provable debt. Given the family connection the OR will probably show a high degree of interest in this.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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geministar you have to put down all of your debt on your statement of affairs nto matter if it is securede, unsecured, family, utility arrears, council tax everything should be included.

if you forgot some don't worry the OR will ask you more about your debt during your interview if you go BR.

 

If you owe money to your family and if they want your money back they will have to go to the OR to ask for it back.

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sorry gemini o just received your message and pardom me for answering here as aparently we re nto allwed to respond to private message incase u receive bad advise so here we go my answer

 

forgive me in advance if

Hello

 

You have posted on some of my threads in relation to my bankruptcy process. I noticed you stated in the council tax thread that your partner is BR too. Would you mind me asking... How do you both find this? Does both of you being BR make life any more difficult?

 

My partner is thinking of going BR too, however his situation is a bit different to mine, most of his debts are in joint names - his wife who he is no longer with and who is living in NZ. They both ran away from their debts, so far he has not heard from any of the creditors and its been a couple of years or so.

 

Would just like to hear your thoughts if that is ok?

 

Thanks again :)

 

hi geminie normally we are not supposed to give advise through personal message (apparently rule of the consumer action group not mine lol)

 

Bnakruptcy is a personal matter anyway so you will have to go through individually.

the difficulty rely much more on the stigma attached to BR and the feeling of failure .,.

 

then u will have also t not to rely on credit for anything and learn to budget everything right down to the penny..

 

However to my partner and I it had given a new life and a new start and of course no more argument about finance....

Bith if us have f difficulties regarding making payment etc.,, we have a barclays bank account which do not offer a debit card and i can tell you he can be a pain sometiems as we cannot buy through internet, to do food shopping we have to withdraw the money first and if it goes over well you have to put some back etc... .

 

the co-op turned us down as we owed them money apparently they only accept undischarged Br if they are not your creditor .

regarding you rpartner if he goes Br , then his wife will become liable solely off all the joint debt and the creditor will go after her . i can tell you running away from your debt is usually not a very good idea as if they have a CCJ well they can enforce it when they want too.

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as long your partner is upfront with them he will have no problem whatsoever make sure your partner keep to the agreement ( and make sure in writing sent recorded delivery) as i know sometime the council can get a bit too heavy by our own experience

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he plans on calling them within the next week (we would have had a letter by then i guess) they will then know i have gone BR which he will also tell them and i think he plans on offering a sum or setting up some sort of payment proposal we are hoping this will be ok and will not get sent to the bailiffs just yet. 400 odd quid is nothing and he is hoping to raise it somehow the debt will increase by a further 88 1st feb. Really the full amount for the the year left to pay is only just over 600. So as long as they understand him and agree to a lump and reduced payments hopefully all will be ok. fingers crossed!

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ok after searching net and also martin lewis moneysaving expert forums. I seem to have established the best bet for a bank account when i go Br is the Co op cash minder, however my nearest branch is Plymouth about 50miles from me!!! I note you can use the post office to pay into the account... does anyone know if this means cheques as well.

 

I owe nothing to co op whereas barclays i do. Just want as little stress as possible.

 

Does anyone know anything about Halifax? I know someone who opened a basic account with them after going BR.

 

Look forward to hearing further thoughts :)

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Cheques have to be posted to the Co-op's office in Manchester (or is it Liverpool?). Take five working days to clear plus the the time in the post.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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thanks i looked on the post office site and it states all the banks that you can use the post office for. The co op one states cheques can be paid in at the post office if you have a basic cash minder account. Aslong as you have the deposit envelope. And will take up to 5 working days to clear.

 

Who gets cheques that often these days.

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Ok so the big day for me is tomorrow, i feel a bit sick and have so many things/questions etc going around my head.

 

Ok does anyone have an idea of the sort of thing the OR will ask when they call me?

 

I have a list of things to ask them:

 

What bank acc would they suggest?

 

What happens with nil tax and how will they recieve tax, how long for?

 

and so on.

 

I also have made a few notes of thing they may ask me.

 

E.g why did i take a loan out? Why did i have a further catalogue and so on.

 

I know all cases are individual but any advice would be great.

 

Also is it possible for the OR to call you at the court, do they have a small office for this? I am concerned as i am busing it (the court knows) that something may happen and i wont get back in time E.G the bus breaks down. The OR will be calling my mobile (i have no landline).

 

:D

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if myself and partner are not married, does he have to prove his income? I am getting confused perhaps too much info etc everywhere? I thought if i was not married the Or has no interest in my partners finances, however if they go for an IPA which i dont think they will i have read on the insolvency site that they will require proof of my partners expenses etc???? HELP

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They will ask about all your debts. Include them in the list even though they might not be relevant (eg. secured debts such as mortgages, and things like student loans).

 

Then they will ask about your income.

 

Then they will ask about your assets. This includes property, vehicles, bank accounts, shares etc etc.

 

This form http://www.hmcourts-service.gov.uk/courtfinder/forms/ex140_0403.pdf is for somewhat different circumstances but will serve to give you a good idea of what they will ask.

You will need to have all documentation to hand - things like payslips, bank account statements, proofs of all your debts etc etc. There can be a lot of work in getting all this together.

 

Always tell the OR about any income, assets or debts even if you think they might not be relevant. Let the OR decide.

 

Don't bother mentioning about disputes on bank or c/c accounts and things like that. If it's all going to be taken over by the OR who cares how much it is.

 

Any court cases you might have in progress will also be taken over by the OR.

 

I did once go to a seminar where the guest speaker was the OR. Over lunch I hi-jacked and asked him many questions. He was a very approachable chap and very understanding, although sharp as a knife. One point I put to him is that the DCAs keep adding vast charges in order to increase the total debt on the basis that any payouts by the OR are on a pro rata basis, and they will thereby get a larger share of any pot. Naturally all the DCAs do this which completely negates the effect. He laughed and said he was very well aware of what happens in these circumstances.

 

Another interesting point he made is that the Official Receiver is a statutory position and this means he can't be leant on by polititians or others of that ilk. Nor can he be directed what to do by the courts.

 

I have to confess I would sooner he was on my side than the opposition's. Which is why I always say to be open, up-front and co-operative when dealing with the OR.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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Yes you can take cheques to the Post Office but all they do is put them in an envelope send them off to Manchester/Liverpool to be processed. Saves you a stamp I suppose.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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Ok so the big day for me is tomorrow, i feel a bit sick and have so many things/questions etc going around my head.

 

Ok does anyone have an idea of the sort of thing the OR will ask when they call me?

 

I have a list of things to ask them:

 

What bank acc would they suggest?

 

They won't suggest a bank account - it is up to you where you bank.

 

What happens with nil tax and how will they recieve tax, how long for?

 

and so on.

 

I also have made a few notes of thing they may ask me.

 

E.g why did i take a loan out? Why did i have a further catalogue and so on.

 

Whatever the reason was?

 

I know all cases are individual but any advice would be great.

 

Also is it possible for the OR to call you at the court, do they have a small office for this? I am concerned as i am busing it (the court knows) that something may happen and i wont get back in time E.G the bus breaks down. The OR will be calling my mobile (i have no landline).

 

:D

 

They will usually give you a time they are calling and it is unlikely to be straight after the hearing. If you think it is an inconvienient time before you are home then say so - they will adjust to reasonable circumstances.

 

Above all don't panic - just be honest about your situation and they will guide you through the process - they do this every day!

Consumer Health Forums - where you can discuss any health or relationship matters.

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I think it depends on how the bankruptcy is approached. The person being made bankrupt can make an application to set aside the petition and would then most definitely see the judge. If the bankruptcy petition is undefended (ie no application to set aside) then there is no reason for a judge to see them. Submitting an application to set aside would not in itself prevent the bankruptcy and would involve additional costs.

 

However, if the defendant can show the judge that they have made efforts to pay the debt and are willing to continue to try to pay it off, the application may succeed, with the judge giving an order as to how to proceed.

 

In many cases, however, the bankruptcy can be a life-saver for the defendant even though it generates other problems. It all depends on the individual circumstances.

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