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    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
    • Yes, I believe the Starbucks was closed at the time the car was parked there 
    • hi lolerz many thanks for your reply and help. My 2 months has passed i was waiting until the court proceedings started. As i went through this process not that long ago, i shall look back at my old thread for how to respond. Ill get the docs scanned soon thanks.    
    • Dave, You're probably thinking along the same lines as me. The NTK says "The reason for issuing the charge notice is: Parking longer than allowed" From memory, I think one of their stupid rules is that if 'Bucks is closed, you're not allowed to park at all.
    • Yes, Nick is spot on. Also, can you remember if Starbucks was closed when you were there?  I ask as I'm trying to work out what MET reckon you did wrong.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hello to all and in with 1st question


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Hi folks, new to this forum, so hope I'm in the right place.

OK, I have a friend (No really!!), but not a forum person, hence me doing typing/asking etc. (I'm in loads of these).

She is Polish migrant who has been here 3 years now, she has been working in the same dead end job since she arrived (Hotel work, minimum wage, long hours, no pay for extra hours etc etc), so certainly no work dodger as she has not missed a day in 3 years (Apologies if that is an unneccessary statement, but occassionally people make assumptions when someone quits, so just trying to be clear). She has finally had enough of the intimidatory management style and being treated like a slave and quit with the intention of retraining (1 year Level 2 NVQ course in Admin), to hopefully find a decent job. Problem is, she has now made herself unemployed and whilst she has enough savings to just about cover the college course (£900), she will struggle to live as the course is 2 days at college and 2 days on placement with no pay. Are there any options open to her to get any sort of financial help or benefits? Job centre basically told her to get lost, is there anything she can do?

Thanks

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She may be entitled to Adult Learning Grant, up to £30 per week during term-time for up to two years. She needs to ask at the College to apply.

 

As an aside, can't she take a part-time job for one/two days a week?

If I've been helpful, please add to my rep. :)

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Oops sorry, forgot to clarify that. Yes she fully intends to find part time work, but as yet, she hasn't been told the hours and days required to attend college (Only enrolled today). Once she has that info, she knows what time she has spare to find work.

£30 per week? I think she will struggle with rent/council tax etc. Doesn't seem to be much help with trying to better yourself in this country. Makes me feel very lucky to be middle aged, and in secure job, not young and trying to get a start.

Thanks for the advice, I'll help her check that out.

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Only in very limited circumstances would HB be payable whilst she is a full-time student. Basically this is limited to disabled people (in receipt of DLA) and lone parents.

 

She needs to make arrangements with the landlord regarding the Council Tax. Depending on the terms of her lease, she may be contractually bound to contribute to CT, even though she would not have statutory liability.

If I've been helpful, please add to my rep. :)

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I don't know if placements count (hope they do) but you have to be at college for 15 hours a week to become a full-time student. I would suggest your friend visits her local council (do they have neighbourhood offices in your part of the world) for advice on what she is entitled too. The college should also be able to offer advice. If she is a full-time student than she can apply for an exemption certificate which will help with the council tax. All the best to her - I hope it works out well. It may also be that she will be able to claim IS come the summer holidays if she has no other form of income.

 

By the way if she ends up getting paid at her placement that would not be regarded as income (by B'ham city council I know for a fact - but surely this will apply to all councils) as it is a condition of her college course that she gains experience and the college have placed her.

 

If the course is less than 15 hours per week she may be able to claim jsa. I just don't know if that applies to 'foreigners'. Certainly be better off than the EMA if that is the case.

Edited by sallysas
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Thanks Sallysas

I think the course is over 15 hrs, without placement, so full time student, but due to no income, enrolment officer sort of suggested non commitally, that she maybe might not need to mention the placement, and might just qualify for jsa. I hope the 'foreigner' thing isn't an issue, she has been paying tax and NI since she came here 3 years ago, so she is fully paid up.

She hasn't tried neighbourhood office yet, only job centre (Which is right next to it, coincidentally), I'll ask her to pop in there today. Thanks again for advice.

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