Barclaycard v Me and some silly letters

[DerbyDude]

Hi guys

 

Having crossed swords with Cap One I now have to battle with BCard.

 

I sent them a letter at the end of June stating my financial position to which they replied - Well if you get in to trouble please contact us - *****! Hum, this is going to be fun me thinks.

 

I was continually contacted by phone but no letters so having researched the subject on here CAG. I sent a harassment letter 08/07/08 and a CCA letter as they were driving me mad by contacting me so many times a day. Letter from BC customer relations! vowing the resolve the compliant by the 12/08/08 second letter since date moved to 10/09/08.

 

21/08/08 I sent letters regarding the CAA failure (they sent me a complaint reply letter and a "we value your feedback leaflet") this now has a new 7 day deadline - and a S.A.R - (Subject Access Request) also a Stern reminder of the telephone harassment letter with a copy going to TS and OFT and my MP.

 

Anything else I should do guys?

 

Cheers

 

DD

[slick132]

Hi DD and welcome to the BC forum.

 

Did you include the £10 fee with your SAR and the £1.00 fee with the CCA request. Ideally, they should be 2 separate letters.

[DerbyDude]

Hi Slick and thank you for the welcome to the boards.

 

Yes I did, I used postal orders, and sent them in separate letters both recorded too!

 

So I wait to see what else they send me.

 

Cheers

[slick132]

Good !

 

When you get the statements back in response to the SAR, you can start the reclaim process by filling in a Site Spreadsheet to quantify your claim.

 

See Link No1 in my signature below for guidance on the steps to reclaiming, and come back with any queries.

[SharpmanTF1]

Did you include the £10 fee with your S.A.R - (Subject Access Request) and the £1.00 fee with the CCA request. Ideally, they should be 2 separate letters.

__________________

 

During the S.A.R. wouldn't the CCA be provided?

Or is this not a requirement within the remit of a S.A.R. request.

 

Sharpman

[DerbyDude]

Hi Sharpman

 

I sent a CCA at first to qualify the contract etc... and since they are now hassling me and not answering, having sent me in effect autographed junk mail! I now require the full account details AND a list of charges they have applied to the account, because as of the date of the CCA expiry they are in breach of the laws, and cannot levy charges etc, and also cannot harass me. so a SAR is the only way to find out what they have done with the account and more important the details and to whom they have passed it and again as I see it they have broken the law in passing my information on an account which is in DISPUTE.

 

Wessels

 

 

cheers

 

DD

[slick132]

During the S.A.R. wouldn't the CCA be provided?

Or is this not a requirement within the remit of a S.A.R. request.

 

Sharpman

Whilst we may consider the SAR should produce a copy of the Credit Agreement, in practice it may not.

 

A separate CCA letter is the best way to see it is demanded in the proper way. Worth it for the extra £1.00

[SharpmanTF1]

Whilst we may consider the S.A.R - (Subject Access Request) should produce a copy of the Credit Agreement, in practice it may not.

 

A separate CCA letter is the best way to see it is demanded in the proper way. Worth it for the extra £1.00

 

 

Ok, That's a bit clearer.

 

Sharpman