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    • I've read loads of old messages about what to do but feel my case is different, it's a bit of a back story so ill break it down. - Had a letter from an Italian province in July of 2020 for a speeding offence in 2019 for 575 euros, was in a hire car I used for work, no longer work for them and heard nothing from either. - Thought blimey, but went to pay it anyway, it had doubled to over 1100 euros, yeah I can't afford paying that, filled out the attached information sheet to say it was me driving but I have no money or job due to COVID (true story) and sent it back (durrrr) - Heard nothing until December of 2023, a letter from an appointed solicitor from Florence saying if I don't pay, we will chase you through the legal system with costs beared to you. - May of this year, I get a letter from CLI (Credit Limits International) basically saying they have been appointed to carry out the collection, £1475. - Stupidly, I started the 'three letter process' asking for proof etc, and they replied a few days ago with a copy of the fines I had received from Italy, they stated the debt has no terms and conditions as it relates to a fine in Italy and the debt is not subject to the Consumer Credit agreement. I translate that to "at the moment we don't own the debt and have been given authority from Italy to pursue the debt". That is where I am currently at, I would begrudge giving in and paying an obscene amount. As seen from similar threads, I know a threat of a visit is coming, followed by a threat of court action, but annoyingly it hasn't been mentioned how these cases were concluded and the threads are now locked. I've read to ignore them, but can't help but feel that because it's such a substantial amount that they will feel it's worthy of pursuing this no matter the hoops they have to jump through. Along with admitting it was me driving and opening the can of worms by contacting the DCA, it wouldn't look good for me should it ever get to a courtroom.  Has anyone with previous experience managed to 'get away with it'? Anyone know what they're capable of other than nagging me? I'm not after any moral judgment.
    • take the SD card out and put on a pc/laptop then run recuva on it in  select videos only option select specific location hit browse then select drive letter of the SD card. then next  then deep scan then go have a cup of tea..  when done dont recover the all files back to the card select a new folder on your pc/laptop        
    • hi all, i will list my curmcumstance first then list the details of the penalty charge - we are 2 diabled people being affected by the cost of living crisis and are skint etc. i am disabled with mobility issues(arthritis in knees and ankles and gout) and cant operate car pedals anymore so i let a friend up the road use my car in exchange for her driving me about. its a good arrangement as i get a 'chauffer' and she gets the use of car. the car is parked in her drive which is better as i was refused a disabled space (even on appeal) and too much congestion to park the car outside my house. my friend is vulnerable as she has suffered depression and suicidal thoughts since the loss of her mother a few years back, she is dyslexic, she is a carer for one of her sons that is disabled due to mental illness and mobility. she lives in a council house and cannot work. we went to iceland ..attracted by the 10items for £10 offer - we've never been there before. a large artic lorry was parked accross the car park blocking the view of one of the parking signs and blocking the disabled bays where the pay&display machine is. by the time she helped me out of the car and then went to see if it was pay&display then came back to me at the car she said she thinks it was pay even for disabled, so we looked for change in the car which we didnt have (she normally goes asda which dont need to pay for parking)so then we said we'd either go get change or go to asda...so then by the time it took her to help me back in and get out the car park took 15 minutes...5 minutes overstay past the 10minutes grace. the letter from excel parking came through and i sent it back giving her name as driver (before i saw on here that you shouldnt name the driver) then i appealed explaining what happened (lorry blocking etc) and even said we were being descriminated (advised by citizen advice)as we are disabled and 15minutes is not long enough for a crippled disabled man and a woman with dyslexia to read and understandd the sign and get out, then back in the car and look for change then get out the car park in 15minutes. i even explained she was a vulnerable person on anti-depressants and even sent a photo of medication and said if you need a doctors note then let me know....the appeal was rejected. i've emailed iceland over 50 times and they just wont tell excel to cancel this charge - they are ignorant and ive even asked them why they have a webpage saying 'iceland combatting the cost of living crisis' pretending to help their customers and they wont comment...they'd rather put more stress and anxiety on an already suicidal vulnerable person just to get money out of them..so their 'help' during this crisis is a lie as it wont even extend to disabled customers. she has now received 2 letters from DCBL saying she owes £170 for 5minutes of overstay. the last one is a final demand. as she cant read or write very well ive sent a recorded letter to DCBL (as advised by citizen advice) asking not to attend the property due to a vulnerable woman inside the property as it will only exasperate the situation, they have ignored it and basically said we dont care, you still owe. could anyone please advise - we are not very good with letters or these situations and are slow on the uptake.   1 The date of infringement? 28th dec 2023   2 Have you yet appealed to the parking company yet? [Y/N?] yes   If you have then please post up whatever you sent and how you sent it and the date you sent it, suitably redacted. [as a PDF- follow the upload guide]cant do that - will have to get my son to do it when he visits   Has there been a response? yes   Please AS A PDF FILE  ONLY ..post it up as well, suitably redacted. - follow the upload guide]cant do that - will have to get my son to do it when he visits   If you haven't appealed yet - .........DONT ! seek advice on your topic first.   Have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] yes   What date is on it? 15th january 2024   Did the NTK provide photographic evidence? yes   [scan up BOTHSIDES to ONE PDF of the PCN and your NTK - follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'scant do that - will have to get my son to do it when he visits   3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] not on the front - maybe on the back but cannot find the letter now   4 If you appealed after receiving the NTK, did the parking company give you any information regarding the further appeals process? [it is well known that parking companies will reject any appeal whatever the circumstances] yes   5 Who is the parking company? excel   6. Where exactly [Carpark name and town] did you park? gravesend in iceland    
    • Hi Dave, I had no updates on this PCN since my last post in July 2019.  I received no further communications from the parking company.  I changed my address in May 2022. Thanks, I will send a letter to Excel parking to inform about the change in the address. 
    • I have a BMW Advanced Car Eye 3 Pro - I think it's 50/50  In any case, none of the documents / photos sent in the SAR showed a ticket on the car. 
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Capquest Statutory demand help Urgent **WON + COSTS**


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Thanks m8 for the info so basicaly they just cant through out an SD on a technicality such as service as in by post not hand is that correct.I was just looking at the case law on these cases and wondered what it ment in laymans terms.

Also thanks for your help in this case m8 and 42 mans.

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Well just got back from court and i WON .They didnt show up the judge noted that (which was a surprise not) and went straight on to the letter they sent saying that they were willing for the set a side but no costs.Went through my bit but to be honest most of it was on the costs i had sent in.Basiclay he halfed it 1 day off work 9 hours research said about a solicitor would take but realised i wasnt and chuckled and said hed take that into account so came away with a summary order of 200 pound to be payed within 14 days but he did say they could challenge that if they so wanted as its there right.After being very nervous, good job the wife was there to prompt me, turned out well.I did mention this web site to him and what we do here and he nooded as if he knew.So im relieved now that thats over with thanks all for your help in this matter and i will be sticking around here as its a great site. Special thanks to X20 and 42man great lads thanks:D

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Yeah walking around in a daze after tbh heart was in my mouth but it does feel good like sticking your fingers up at them tbh lol.Will celabrate when the monies come through and give something to this site as i couldnt have done it with out the peoples help on here.

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Thanks m8 and looks good that WON part.I will put in a complaint with the of t and fos.Would the tc be there local one or is it all under one now but will do that tomorrow need to relax a bit first lol and working this afternoon unless i book a day off lol,but thanks again for your help.:D

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He was quiet willing to hand out the costs worked it all out but not the full amount was trying to be fair tbh.I had put close to 400 pound in costs but half is good.Anything for the stress and worry over the last few months.

What i did notice was most of the cases there were for reposseion of homes felt sorry for the people there wouldnt like to go through that.(cant spell for chips)

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What i did notice was most of the cases there were for reposseion of homes felt sorry for the people there wouldnt like to go through that

 

Been there done that, got the TShirt; must admit it was quite nerve racking, but the judge I had ripped into the mortgage lenders solicitor with a right vengence, and told him to accept my proposals for paying off the arrears, and why was it in front of him

 

Then told me to stop being an "Idiot" and to prioritise my debts:D, so I did and git involved with all the nice DCA's and their evil ways

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What makes me mad is the real lack of a supervising body that will actualy do anything against these companies.They must have a load of complaints about these companies but from what the tactics they use they are basicaly doing what they want with trying to ruin ppls lives with stress and worry.Thats what realy makes me made and i told the judge that these SDs are just scare tactics as its obvious they never intended(as with others cases) to take the maters further along the insolvensey route as they know they will payout for it but wouldnt not be priority creditors.As they are in it for profit the loss of monies is not what they want but they have today.:D

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Good day to you all just phoned Trading Standards on this mater to get the ball rolling on the complaints about CQ.Was told its a possible breach of unfair trading regs 2008 and a consumer protection issue and will be past to my local trading standards office.Also told to contact the OFT with it in writing.So the ball is rolling.If i get anymore threating letters the i will be clasing it as harresment now as i seam it to be over and may take court action again against them over this.

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The FOS have told me that for them to look at cap quest i would have to complain to CQ through there complaints procedure first.They would have 8 weeks to look at the complaint and then if i was not happy with the out come then they will look at it.HMMM would they realy do anything i think not (CQ that is) as complaints are probable going on and they are still sending out these SD for statute barred debts and other unenforceable debts.

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Thanks for moving this thread to the won sectiom.I will shall i contact them and ask where to make to complaint to and who or just write.Writting maybe the best answer after they have sent my costs maybe lol:)

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  • 2 weeks later...

Had confermation of the set a side from the court and the cost summary also.A question is the 14 days they have to appeal against it or pay it working days or as just 14 days including the weekends as the 14 are up on the on the 9th.

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Hi well nothing in the post today there last day is tomorrow so i contacted the court to ask what to do if nothing shows, quiet funny in a weired way, but the lady on the phone was not sure tbh as not paying she hadnt heard of before.I know they have tomorrow but if they dont then i have to send in a letter on wednesday saying that i havent received anything for my costs and it will go in front of a judge.So waiting to see what tomorrow brings now.

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Thanks m8 yes been reading that thread and looks like i will have to go down that route as i havent had anything in the post today and the court said now that once it has been awarded it is up to me then which way to go.They are sending out a booklet and forms for me to look at and it will cost me more so will hopefully get this back from them aswell not sure how long this process will take.Was thinking should i phone cq on this or just go down the court enforcement route.They have still got a few days as this will take sometime i think to set up and xmas post but as i received this last wednesday ,and looking at tiglets thread, they have had the ime to send it out.

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I would give them a call - you may save yourself some money - it's possible they haven't received it due to the Christmas post.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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I would just phone the legal department and ask if they have received the order from the court and if they have sent the cheque.

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All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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