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    • Shein has been linked to unethical business practices, including forced labour allegations.View the full article
    • Hi I have to agree with @unclebulgaria67 post#3 For the funding side of moving to a new area and it being private supported accommodation I would also suggest speaking to private supported accommodation provider about funding but also contact the Local Council for that area and have a chat with them about funding because if you are in receipt of Housing Benefit certain Supported Accommodation that meets a certain criteria is treated as ‘exempt accommodation’ for Housing Benefit purposes but you need to confirm this with that relevant Council in your new area especially since it is Private Supported Accommodation as each Council can have slightly different rules on this. If you have a certain medical condition look up the charities and also have a wee chat with them as they may be able to point you to different Grants to assist with moving costs and your question about funding for private supported accommodation as well.
    • Hi Just to be clear a Notice to Quit is only the very start of the Housing Association going down the Eviction route there is a long process to go. Also to be clear if you leave at the Notice to Quit date only and go to the Council claiming you are Homeless they will more than likely class you as Intentionally Homeless therefore you have no right to be given temporary housing by the Council. The only way that works is when the Court has Granted a Possession Order then you can approach the Council as Homeless with the Court Order. As for the Housing Association issuing the Notice to Quit because there investigation has proved it's not your main residence but you have witness statement to prove otherwise. From now on with the Housing Association you need to keep a very good paper trail and ensure to get free proof of posting from the post office with anything you send to them. You now need to make a Formal Complaint to the Housing Association and please amend the following to suit your needs:   Dear Sir/Madam FORMAL COMPLAINT Reference: Notice to Quit Letter Dated XX/XX/2024, Hand Delivered on XX/XX/2024 I note in your letter that you stated that the Housing Association has carried out an investigation into myself and came to the conclusion that I am not using this property as my main residence and have evidence of this and have therefore issued a 'Notice to Quit' by XX/XX/2024. I find the above actions absolutely disgraceful action by the Housing Association. 1. Why have I never been informed nor asked about this matter by my Housing Officer. 2. Why have I never been given the opportunity to defend myself before the Housing Association out of the blue Hand Delivered a Notice to Quit Letter. 3. I have evidence and witnesses/statements that prove this is my Main Residence and more than willing provide this to both the Housing Association and the Court. I now require the following: 1. Copy of your Complaints Policy (not the leaflet) 2. Copy of your Customer Care Charter (not the leaflet) 3. Copies of your Investigation into this not being my main residence.    As well as the above you need to send the Housing Association urgently a Subject Access Request (SAR) requesting 'ALL DATA' that simple phrase covers whatever format they hold that in whether it be letters, email, recorded calls etc. The Housing Association then has 30 calendar days to respond but that time limit only starts once they acknowledge your SAR Request. If they fail to respond within that time limit its then off with a complaint to the Information Commissioners Office (ICO).     
    • Hi Sorry for the delay in getting back to you The email excuse and I do say excuse to add to your account and if court decide LL can't recoup costs will be removed is a joke. So I would Ask them: Ask them to provide you with the exact terms within your Tenancy Agreement that allows them to add these Court Fees to your Account before it has been decided in Court by a Judge. Until the above is answered you require these Court Fees to be removed from your Account (Note: I will all be down to your Tenancy Agreement so have a good look through it to see what if any fees they can add to your account in these circumstances)
    • Thank you for your responses. As requested, some more detail. Please forgive, I'm writing this on my phone which always makes for less than perfect grammar. My Dad tries but English not his 1st language, i'm born and bred in England, a qualified accountant and i often help him with his admin. On this occasion I helped my dad put in his renewal driving licence application around 6 weeks before expiry and with it the disclosure of his sleep apnoea. Once the licence expired I told him to get in touch with his GP, because the DVLA were offering only radio silence at that time (excuses of backlogs When I called to chase up). The GP charged £30 for an opinion letter on his ability to drive based on his medical history- at the time I didn't take a copy of the letter, but I am hoping this will be key evidence that we can rely on as to why s88 applies because in the GP opinion they saw no reason he couldn't drive i need to see the letter again as im going only on memory- we forwarded the letter in a chase up / complaint to the DVLA.  In December, everything went quiet RE the sleep apnoea (i presume his GP had given assurance) but the DVLA noticed there had been a 2nd medical issue in the past, when my father suffered a one off mini stroke 3 years prior. That condition had long been resolved via an operation (on his brain of all places, it was a scary time, but he came through unscathed) and he's never had an issue since. We were able to respond to that query very promptly (within the 14 days) and the next communication was the licence being granted 2 months later. DVLA have been very slow in responding every step of the way.  I realise by not disclosing the mini stroke at the time, and again on renewal (had I known I'd have encouraged it) he was potentially committing an offence, however that is not relevant to the current charge being levied, which is that he was unable to rely on s88 because of a current medical issue (not one that had been resolved). I could be wrong, I'm not a legal expert! The letter is a summons I believe because its a speeding offence (59 in a temp roadworks 50 limit on the A1, ironically whist driving up to visit me). We pleaded guilty to the speeding but not guilty to the s87.  DVLA always confirmed to me on the phone that the licence had not been revoked and that he "May" be able to continue to drive. They also confirmed in writing, but the letter explains the DVLA offer no opinion on the matter and that its up to the driver to seek legal advice. I'll take the advice to contact DVLA medical group. I'm going to contact the GP to make sure they received the SAR request for data, and make it clear we need to see a copy of the opinion letter. In terms of whether to continue to fight this, or to continue with the defence, do we have any idea of the potential consequences of either option? Thanks all
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Bought item, 2 days later it goes on promotion with 1/3 off


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Hi,

 

On Thursday, I bought a jacket for £359 from a large retailer in the UK. Today (2 working days after), the item has gone on sale for £259 (£100 knocked off)

 

There was no warning of a sale coming on and I would not mind if it was a few quid but this is ridiculous...

 

How do I stand with going back and trying to get some money back?

 

Thanks

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How do I stand with going back and trying to get some money back?

Basically, you don't.

I'm afraid that you are going to have to accept that life's a bitch!

In buying the item, you entered into a contract with the vendor to purchase the item at an agreed price. You have both fulfilled your respective parts of the contract.

 

Suppose that the retailer put on a price increase of £100 instead of reducing it. Would you now be concerned about going back to the shop and offering them the extra £100?

 

Sorry if it's not what you wanted to hear. Just one of life's little jokes....you have to take it on the chin.

If it's any consolation, it happens to me all the time.

 

Regards, Rooster.

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Appreciate the honest reply and of course, if they did increase the price then I would be laughing...

 

Wonder if the vendor will offer a good will gesture just as Apple did on the iphone, worth a shot...?

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Unless you've damaged it, take it back and say you don't want it anymore. They'll have to refund the price you paid unless, as I said, you've damaged it in some way.

 

Wait until the money goes back in, then go and buy it at the cheaper price.

 

Before I get flamed, I don't think that's illegal at all. Immoral, perhaps :)

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Not damaged at all, I've worn it (and this is not some posing designer jacket, its personal protective equipment)

 

Its £100 of immoral :oops:

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Unless it is faulty they are not obliged to refund, just because you've changed your mind.

You can try, but personally I wouldn't hold out too much hope.

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Guest littlesally

You'll need the receipt though, or they'll only refund the cost of it now!

Sally x

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Will have a chat to them tomorrow about the promo price, the manager seems a good guy but will not hold much hope

 

As rooster said, tough luck really!

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isn't there a cooling off period? If it's PPE, all you need to do is find some fault, however petty, and say it's not actually fit for purpose. Under-arm ventilation flaps not as large as you'd expected, or the pockets don't hold enough thing-a-bobs, or something.

 

Don't mention the change in price, though, or they'll twig straight away what you're up to :)

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If you take it back within the stores policy of a money back guarantee that is fine, however if you damage the product either accidentally or on purpose and take the product back for a inherently faulty refund this is in fact illegal and comes under fraud.

 

If the product is already damaged that is an entirely different matter, however unfortunately with these types of things you have accepted to buy the product at the previous price, whilst it may be annoying that its gone didn't seem to have a problem paying that amount and would be down to the managers goodwill/

Ex-Retail Manager who is happy to offer helpful advise in many consumer problems based on my retail experience. Any advise I do offer is my opinion and how I understand the law.

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  • 4 weeks later...
isn't there a cooling off period?

 

Nope/ You only get a cooling off period if some statute provides for it or the seller agrees to one of their own accord.

 

the only thing that can be done in circumstances like this are:

1. check the sellers terms to see if they allow change of mind refunds. It is likely however that they will refund at the current selling price.

2. If you have asked whether there will be a sale and are told no, when in fact that person knows there is, then you will have grounds to claim the difference but proving so much will be more difficult than getting Beijing to admit to fraud

3. Cry/grit teeth /kick cat (no, dont) / sigh and carry on.

 

You wouldnt be happy if they put the price up and came chasing after you for the difference!

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