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Can Lloyds TSB be trusted?


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I listened to your account and i am totally disgusted. How on earth can we trust them if they don't keep accurate records and they expect you to provide information that they ought to have had.

 

Ruby

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Anything relating to manual intervention sheets is like getting blood out of a stone.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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Getting ANYTHING from them, data wise, is like getting blood out of a stone. It's only when you start complaining and making a fuss that they seem to understand anything you say. That applies even if you pay them for it.Thing is, the branch staff are fine and they do what little they can for you. It's the automated process (the collections process as I was told by one LTSB staffer, is irreversible), the badly-trained call jockeys at Lloyds TSB that cause the problems.It's my own opinion - and some in my branch would agree - that the branches would function so much better without the 'non-branches' involvement.

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Next step I would consider is filing a claim at court - not for any sum - but for the documents which you require to be produced as they have not complied under the Data Protection Act 1998 to your requests (providing you have asked specifically for them in writing).

 

I am likely going to have to do something similar with Citi to get a copy of the executed agreement under a Data Protection Act 1998 request for a CC account.

 

As the data subject you are legally entitled to anything that relates to you on request, however know that alot of financial institutions refuse to part with items such as manual intervention sheets.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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The short answer is "No".

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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  • 6 months later...
Next step I would consider is filing a claim at court - not for any sum - but for the documents which you require to be produced as they have not complied under the Data Protection Act 1998 to your requests (providing you have asked specifically for them in writing).

 

I am likely going to have to do something similar with Citi to get a copy of the executed agreement under a Data Protection Act 1998 request for a CC account.

 

As the data subject you are legally entitled to anything that relates to you on request, however know that alot of financial institutions refuse to part with items such as manual intervention sheets.

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Hello Site team

Pls let me know what action to take with a bank who has taken unauthorised monies from current account and paid to the disputed credit card account.

Jungleman

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Next step I would consider is filing a claim at court - not for any sum - but for the documents which you require to be produced as they have not complied under the Data Protection Act 1998 to your requests (providing you have asked specifically for them in writing).

 

I am likely going to have to do something similar with Citi to get a copy of the executed agreement under a Data Protection Act 1998 request for a CC account.

 

As the data subject you are legally entitled to anything that relates to you on request, however know that alot of financial institutions refuse to part with items such as manual intervention sheets.

==============================================

Hi Site team

What to do when the bank cant or wont send you CCA because they say that many people are asking for this and we are considering to reply to all.

Pls let me know what to do besides report to I.C.O if they dont send you S.A.R. disclosures. I await your response. Thanks

Jungleman

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-------------------------------------

Hello Site team

Pls let me know what action to take with a bank who has taken unauthorised monies from current account and paid to the disputed credit card account.

Jungleman

 

Change your bank account as quickly as you can. If you've got an account with another bank where you are not in dispute use that, otherwise get another one or they will continue to do it.

 

Regards.

 

Fred

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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==============================================

Hi Site team

What to do when the bank cant or wont send you CCA because they say that many people are asking for this and we are considering to reply to all.

Pls let me know what to do besides report to I.C.O if they dont send you S.A.R. disclosures. I await your response. Thanks

Jungleman

 

Stop paying them until they do, then hope that they never do come up with it.

 

Regards.

 

Fred

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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