I need Help claiming back PPI from GE money

[brooklyn]

Hello,

 

As I mentioned in my other thread claiming ppi from direct auto finance I recently saw Martin Lewis on tv about ppi and claiming it back.

 

My husband is the main bread winner. We have had several loans from GE money in the past with ppi added on to the finance, and we now realise that we have been mis-sold this due to the fact my husband has had a pre existing health problem dating back to his early 20's (he's now late 30's).

All these loans have since been settled early and date back to 2004 (the oldest loan ) and 2007 (most recent) we only have bits of paperwork as my hubby doen't keep as much as me.

 

My questions are:

 

• Do I need to request copies of the original documents first?
  
• how do I get all the loan accounts? as I'm unsure of the ac numbers.
  
• will they just give me copies of all agreements with them from our names and address?
  

Any sugeestions on how to proceed would be greatly appreciated.

 

Brooklyn.

[Goldlady]

You need to send a SAR to GE Money, making it clear that you want information on all the accounts you have had with them.

[brooklyn]

Hello Goldlady,

 

Many thanks, I'm on it.

 

Brooklyn.

[brooklyn]

Hello Anyone still here?

 

I had been ill for some time and never sent a request until recently my request asked for any ppi to be repaid on 2 accounts that we had details for and any other accounts held in our names, we know there were more but we did not have the details, this was mis sold to us on several counts.

We had a quick response for relating to both the accounts I had account numbers for but nothing regarding any other accounts. The letters stated that a full investigatin would be carried out but in same set of post letters dated with the same date state that after looking at my claims althtough the finance for the ppi was provided by ge money they did not sell us the insurance there fore we would need to contact the insurer direct. We did not approach nor were we approached by anyone else it was all dealt with by the same ge money representative at the time of the loans.

 

What should our response be? help greatly appreciated

 

brooklyn.

[ims21]

Hi brooklyn

 

Yep, we're still here.

 

If they are telling you to go to the insurer they are fobbing you off. Your claim is with GE who you were paying the premiums to via your loan repayments.

 

Did you do the Full SAR as previously advised?

 

ims

[brooklyn]

HI Again,

Well all my sar stuff finally came back after a second request, its been months whats my next step? the bundle of paperwork is about 2 inches thick, it seems quite daunting.

 

Brooklyn

[ims21]

Hi

 

You need to sit down and go through the papers and split the information out into each loan account. You'll be looking for any financial information and transaction history for each loan.

 

ims