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    • What type of finance is it?   HP, PCP, Loan? They want her to ring so they can bully her into making payments she can't afford...unless she can record her calls then IMHO, I'd keep everything in writing. Is £400 SSP her only income? There's no chance they will justify taking half of that.   Lodge a formal complaint with them ASAP, exhaust it, and then you can escalate it sooner rather than later, ruddy sharks!  
    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
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Can I be held responsible...?


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Can I be held responsible for an illegally downloaded computer game that occurred four weeks after I left my old address (abusive marriage) and moved half way across the country to live with friends? To add to this, the solicitors who are chasing me for payment of £900+ have accidentally sent me a letter on the same subject addressed to a complete stranger. Is this a breach of his privacy/the Data Protection Act?

 

They are threatening to take me to court: as my sole income is incapacity benefit/income support, can I be made to pay for something that I feel I'm not responsible for?

 

I would appreciate any advice you could give me.

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can I be made to pay for something that I feel I'm not responsible for?
You don't "feel" you are responsible? If you didn't even live there, then I don't see how feelings even enter the equation...

 

However, you need to work out who is responsible for the line/connection, and therefore who is responsible. If the line is in your name, then I think that technically you are responsible, even if you don't live there, although I am sure someone will correct me if I am wrong on this...

 

I would write to the solicitors, explain that you did not even live there at the time of the alleged offence, and that further correspondence on this matter will be deemed harrassment.

 

What I have to ask is where did the figure of £900 come from? Was this a fine for penalty for downloading the game?

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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The line was in my name, as soon as I found out about the download, I cancelled the account.

 

I wrote to the solicitors telling them that I no longer lived at that address and hadn't done for four weeks before the download. I even sent proof of my change of address.

 

The £900 was a fine for downloading the game, but now they want to take me to court and add the court costs on top of that. There is no way I can pay this sort of money as I am living on government benefits, due to ill health.

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I guess that they believe that as the line was in your name, then ultimately you are responsible...and TBH it would be hard to prove otherwise.

 

However, by proving you were no longer at the address at the time of the offence, you can prove that the offence was not committed by you...

 

Another question: where did this fine come from? Surely if it was from a court, then the fine would need to be applied/levied on the person who comitted the crime...that the solicitors are threatening to take you to court seems to imply that the fine is nothing more than a money grubbing [problem].

 

Perhaps you could shed a little more light on the situation, paying heed to the timelines and actions taken...

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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This sounds very very fishy to me.

Sounds something of a setup.

 

Have you got more details of exactly what the £900 is for, IMHO they cannot fine you, that should be done by the regulating authorities - surely

 

If they are suing you for damages then how have these damages been quantified.

 

Was the game downloaded from their servers by any chance - how did the downloader find out about the game being available - surely not via an email - if that email is still around .....

 

Is there even proof that this game was downloaded at all?

 

The responsibility aspect is difficult, as your ISP can be held just as responsible as can the server hosting the game.

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After reading through the letter, if I understand it correctly, the £900 is for compensation or possibly an out of court settlement. It's made up of compensation, my then ISP's admin costs (and legal costs). There is a long list of the things that they have done to incur the costs, in short:

Damages for loss of sales.

Obtaining evidence

Writing to the ISP for my details

Preparing witness statements.

Serving the application order for a disclosure order on the ISP

Attending court to apply for the order

Drawing up the order

Sending the order the the ISP

Ensuring the ISP complies with the order

Corresponding with me

It says "Our client is prepared to give you the opportunity to avoid legal action....", presumably by paying this sum.

 

I don't know how the downloader found out about the game, as I said, I wasn't there.

 

The solicitors say that they act for Reality Pump Sp.zoo, the owner of the rights to the game.

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I would write to the solicitors, repeating the fact that as you were not resident at that address, you did not commit the alleged offence.

 

I would then ask them why they have not contacted you before, with something like a warning letter from their client, something along these lines:

"Dear Customer, it has come to our attention that a game has been downloaded, and this is in breach of copyright/licence rules..."
It seems odd in the extreme that the first contact is a letter demanding payment of "expenses," and threatening legal action if this payment is not met...

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Don't know if this is anything to do with your particular situation however I found this :

 

ISPreview - UK ISP's Served with Court Order to Reveal User Details

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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Moving "out" from that post, it would appear that this is a common theme...was the letter from Davenport Lyons? If so, then you can view other people receiving similar letters here and here.

 

It seems they legally compel ISPs to provide account holder details, then mass mail the list in the hope that people will settle, rather than face the threats that they make...

 

My suggestion is still to write to them, and ask where they got your name from. Ask also whether they have proof of the allegations that they are making against YOU. It is clear that this game probably got downloaded, but they are accusing you of something for which they have no proof.

 

My guess is that they will give up trying to extract money from you by threats, and move onto the next person who may be more compliant to their demands...

 

At the end of the day, if they take you to court, the judge will review your situation and finances, and will award a minimal amount if any at all...

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanks for that, it's something I'd not thought of. I have written to the solicitors repeating that I was not at the address at the time of the offence and stating that the people there were responsible for the offence.

 

As for them not contacting me earlier, it is possible that they wrote to my old address as the offence took place on the 26/07/2007. The first I heard of it was when my estranged wife sent me the letter asking for the money, that was dated 26/02/2008, I received it in March.

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Aaaarrggh! Is it the same solicitors? Let us know how you get on. Good luck.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Don't know if this is anything to do with your particular situation however I found this :

 

ISPreview - UK ISP's Served with Court Order to Reveal User Details

 

Yes, that's it, same game, same solicitors.

 

After looking at your link and following other links, I came across this, taken from The Register:

 

In most European countries, including the UK, copyright infringement is only a criminal offence when conducted on a commercial scale. Most individual file-sharing would be unlikely to count as a criminal offence.

 

Would this apply to my case? As I can only see the game being downloaded for personal use.

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I think my next letter to Davenport Lyons, if there is one, will be just to say, Stop harassing me, or else I'll be reporting you to the Solicitors Regulation Authority.
I don't think you will find anyone here disagreeing with that course of action...good luck.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thank You Spiceskull and Thank You gh2008 for your help. If anything else happens referring to this case I'll let you know.

 

Thanks again to both of you.

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