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    • The lawsuits allege the companies preyed upon "vulnerable" young men like the 18-year-old Uvalde gunman.View the full article
    • Hi, despite saying you would post it up we have not seen the WS or EVRis WS. Please can you post them up.
    • Hi, Sorry its taken me so long to get round to this, i've been pretty busy today. Anyway, just a couple of things based on your observations.   Evri have not seen/read my WS (sent by post and by email) as they would have recognised the claim value is over £1000 as it includes court fees, trial fees, postage costs and interests, and there is a complete breakdown of the different costs and evidence. I'd say theres a 1% chance they read it , but in any case it won't change what they write. They refer to the claim amount that you claimed in your claim form originally, which will likely be in the same as the defence. They use a simple standard copy and paste format for WX and I've never seen it include any amount other than on the claim form but this is immaterial because it makes no difference to whether evri be liable and if so to what value which is the matter in dispute. However, I have a thinking that EVRi staff are under lots of pressure, they seem to be working up to and beyond 7pm even on fridays, and this is quite unusual so they likely save time by just copying and pasting certain lines of their defence to form their WX.   Evri accepts the parcel is lost after it entered their delivery network - again, this is in my WS and is not an issue in dispute. This is just one of their copy paste lines that they always use.   Evri mentions the £25 and £4.82 paid by Packlink - Again, had they read the WS, they would have realised this is not an issue in dispute. They probably haven't read your WS but did you account for this in your claim form?   Furthermore to the eBay Powered By Packlink T&Cs that Evri is referring to, Clauses 3b and c of the T&Cs states:  (b)   Packlink is a package dispatch search engine that acts as an intermediary between its Users and Transport Agencies. Through the Website, Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line. (c)  Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency This supports the view that once a user (i.e, myself) selects a transport agency (i.e Evri) that best suits the user's needs, the user (i.e, myself) enters into a contract with the chosen transport agency (i.e, myself). Therefore, under the T&Cs, there is a contract between myself and Evri.   This is correct but you have gone into this claim as trying to claim as a third party. I would say that you need to pick which fight you wan't to make. Either you pick the fight that you contracted directly with EVRi therefore you can apply the CRA OR you pick the fight that you are claiming as a third party contract to a contract between packlink and EVRi. Personally, I would go with the argument that you contracted directly with evri because the terms and conditions are pretty clear that the contract is formed with EVRi and so if the judge accepts this you are just applying your CR under CRA 2015, of which there has only been 2 judges I have seen who have failed to accept the argument of the CRA.   Evri cites their pre-existing agreement with Packlink and that I cannot enforce 3rd party rights under the 1999 Act. Evri has not provided a copy of this contract, and furthermore, my point above explains that the T&Cs clearly explains I have entered into a contract when i chose Evri to deliver my parcel.    This is fine, but again I would say that you should focus on claiming under the contract you have with EVRi as you entered into a direct contract with them according to packlink, as this gives less opportunites for the judge to get things wrong, also I think this is a much better legal position because you can apply your CR to it, if you dealt with a third party claim you would likely need to rely on business contract rights.   As explained in my WS, i am the non-gratuitous beneficiary as my payment for Evri's delivery service through Packlink is the sole reason for the principal contract coming into existence. I wouldn't focus this as your argument. I did think about this earlier and I think the sole focus of your claim should be that you contracted with evri and any term within their T&Cs that limits their liability is a breach of CRA. If you try to argue that the payment to packlink is the sole reason for the contract coming in between EVRI and packlink then you are essentially going against yourself since on one hand you are (And should be) arguing that you contracted directly with EVRi, but on the other hand by arguing about funding the contract between packlink and evri you are then saying that the contract is between packlink and evri not you and evri.  I think you should focus your argument that the contract is between you and evri as the packlink T&C's say.   Clearly Evri have not read by WS as the above is all clearly explained in there.   I doubt they have too, but I think their witness statement more than anything is an attempt to sort of confuse things. They reference various parts of the T&Cs within their WS and I've left some more general points on their WS below although I do think  point 3b as you have mentioned is very important because it says "Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line." which I would argue means that you contract directly with the agency. For points 9 and 10 focus on term 3c of the contract  points 15-18 are the same as points 18-21 of the defence if you look at it (as i said above its just a copy paste exercise) point 21 term 3c again point 23 is interesting - it says they are responsible for organising it but doesnt say anything about a contract  More generally for 24-29 it seems they are essentially saying you agreed to packlinks terms which means you can't have a contract with EVRI. This isnt true, you have simply agreed to the terms that expressly say your contract is formed with the ttransport agency (EVRi). They also reference that packlinks obligations are £25 but again this doesn't limit evris obligations, there is nothing that says that the transport agency isnt liable for more, it just says that packlinks limitation is set. for what its worth point 31 has no applicability because the contract hasn't been produced.   but overall I think its most important to focus on terms 3b and 3c of the contract and apply your rights as a consumer and not as a third party and use the third party as a backup   
    • Ms Vennells gave testimony over three days, watched by those affected by the Post Office scandal.View the full article
    • Punters are likely not getting the full amount of alcohol they are paying for, a new study suggests.View the full article
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Kensington want to evict us again !!!


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20 is quite an achievement - my poor old puddy tat died 2 weeks ago aged 16 - I was devastated :( he was my good friend...... I could tell him anything and he didn't gossip :D

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awww Ellen that is horrible, I am dreading the day when we "loose" Lulu and I know that it is coming sooner rather than later, this is the cat that I have had longer than the kids or Mr Lula, she is the cat that knows when i am upset and comes to sit with me and this is also the cat that, when The present Mr Lula and I first went away together, we got back and she did her usual trick of scooching under the quilt to sleep, in the morning she lifted her tail and "marked" him as hers. He was then accepted into the family ;-):D

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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i know the feeling with cats thy dont tell anyone do they. mine has the christmas prezzie list of my oh

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Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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You are all a bucnch of softies at heart really. Bless.

I am more of a dog peson. We always had a dog when I was growing up. One in particular will always stay in my heart as he had to listen to all my teenage problems. I do miss having a dog around. We can't have one as my daughter is allergic to them

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I had a golden retriever for 14 years and she was an angel. I was heartbroken for a year after she died, and swore I'd never have another animal to get upset about, then up popped a little white kitten, and I couldn't refuse to have him, he was brilliant.

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we have 2 dogs and a cat.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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wow horse would love but no where to put them

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Questions are being asked on Tawnys thread at the mo,http://www.consumeractiongroup.co.uk/forum/mortgages-secured-loans/127712-mortgage-arrears-kensington-nervous.html

 

These comments, questions and links have all got me thinking. I have not yet had a reply from my compensation letter. Would this mean that if they are now skint and no longer owned by themselves i.e nationalised,I loose this. We were saying on Twanys thread that KMC can no longer repo anybody as they are presumably nationalised now. Saying that on one of the links KMC are not even sure who owns them.

 

:confused::confused:me now very confused

 

olives xx

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Olives i dont understand this nationalisations stuff but i will try and find out the situation

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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  • 2 weeks later...

Feeling very bewildered at the mo. I paid my mortage tghis week online as usual, and as much as I hate calling them(they still make me feel physically sick)i decided to call to say that I have paid. Now I am still paying 2 weeks late as I have not go the money to catch up. To my amazement hey reckon all i need to pay is anouther £100 by the end of this month and I am all up to date. Next payment is not due until the end of November then. For some reason my account has been updated this morning. WHAT ARE THEY DOING!!!. They are still admittedly looking into my complaint so maybe they have agreed to some of the compensation and paid it on my account. I really do not know what is going on.

 

olives xx

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How much did you think you owed?

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Well at the moment nothing as I paid the last months mortgage, but on the 31st of October I was expecting to need to pay £950 (monthly instalment+arrears)but I would have paid this on the 15th of November. The lady i spoke to said that would have been the case but somebody this morning has changed it. Basicly a whole month has been paid without the arrears payment so i just need to pay that.

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Sorry, I mean how much did you think the arrears were? (wondering if they have paid compensation to your account!)

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and they now say you only owe £100? if the info they gave you is correct then that's a helluva win :D

 

Sit back and wait for a letter.............. Oh I do hope it's true for you hun:)

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No sorry i dont think I expalined.

 

I am just talking about monthly payments. Blimey wish they had paid £6000.

 

I am supposed to pay 950 on the last day of the month. £850 is monthly payment then £100 towards arrears.

 

Now because hubby lost his train pass in summer we were paying 2 weeks late on the 15th of each month.

 

I have just paid Septembers payment the other day. I phoned up KMC to ensure they have received it and if not it is on its way(it can 4 days to go tghroiugh the sysytem) This when the lady tells me that the payments will make £850 in credit so all I need to pay on the 3oth Oct is £100 and then £950 on 30th November.

 

So some how I am no .longer paying behind. If I make a payment on November 15th i will infact be paying early.

 

Some how a months payment has been paid?

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Ah, right - I thought it sounded too good to be true :(, maybe that month's payment is your compensation?

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