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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cap1/Debitas/Frederickson-V-Creditcardmug


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Update, letter from lowell, samantha swallow no less, they are endeavoring to get the docs from crap1, may take longer than 12 days etc....

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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I already have the offering from cap1, and its rubbish, as are most of the others ive seen on here, so i don't expect anything enforceable to be forthcoming, ill just enjoy the sport of arguing with them over it:D

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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I already have the offering from cap1, and its rubbish, as are most of the others ive seen on here, so i don't expect anything enforceable to be forthcoming, ill just enjoy the sport of arguing with them over it:D

 

Yes they are good medicine for it.

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Just who TF do these idiots think they are ''you MUST telephone us immediately''.

 

Dear FREDs

 

In writing only

 

you MUST supply my CCA

you MUST not phone me

you MUST go forth and mutiply

 

Please, lets not encourage them!

question everything!

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  • 1 month later...

Samatha says, they cant get the document from cap1, due to the lengh of time since the alleged account was opened... so they are closing their files, unless one appears in the future they wont be contacting me:rolleyes:

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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Samatha says, they cant get the document from cap1, due to the lengh of time since the alleged account was opened... so they are closing their files, unless one appears in the future they wont be contacting me:rolleyes:

 

Poor old Samantha. I could have told her that months ago. Ireally dont know why the Leeds losers keep up this pretence of being able to produce a valid CCA from CAPONE. Even the dogs in the street know that no such thing exists.

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  • 1 month later...

Samantha has managed to get hold of a copy of an "agreement" from cap1, this is exactly the same thing cap1 sent to me following my CCA request, ages ago, together with some obviously unrelated T&Cs!

 

And they look forward to my proposals for repayment:eek:

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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  • 1 month later...

Update...they have passed it to "Hamptons", who may issue an SD, and go for my bankruptcy, or a county court claim, or make the sky fall in on me....or on the other hand offer me a 50% reduction if i pay up now!!

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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