mackenzie hall again

[imanutter]

will post the letter in the morning and see what reply i get.

 

thank you all for your help and advice you are a great group of people.

[sams88st]

Hi

It wasnt sent recorded delivery but they have obviously received it today!!

These people are very good at worrying people.

Which is the telephone letter?

[adamski]

This one

Dear Morons

Harassment by telephone

 

FORMAL COMPLAINT UNDER THE CONSUMER CREDIT ACT 2006 COMPLAINTS PROCEDURE

 

Account Number: XXXXXXX

 

I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing.

 

I have verbally requested that these stop, but I am still receiving calls. (Delete if necessary)

 

I now require all further correspondence from your company to be made in writing only.

 

I am of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

 

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

 

Please treat this also as a formal complaint, and send me a copy of your company complaints procedure.

 

Be advised that any further telephone calls from your company will be recorded.

Yours faithfully,

[sams88st]

Great, thanks ever so much for your help on this.

So glad I found this information.

So they really cant do anything to get this money??

[adamski]

Not without a CCj they have as much legal rights as you or me