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    • Hello, Just to check I understand things right, he moved to a nursing home, you then kept paying the rent for a period of time whilst you sorted his belongings. You have asked to give notice and asked for backdated payments of rent from when you first asked which went ignored? They are still taking rent payments.   Have I understood correct?   If I've got anything wrong please correct me.
    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
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Cashplus card?


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Does anyone use, or know any more about this:

 

About cashplus prepaid credit cards | cashplus

 

I'm considering getting one as I need somewhere to pay my wages into, sadly, they will not give me them in cash.

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Hi Dave

These cards are getting more common. My local BP petrol station has a list on the door of the ones they will take.

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I've been reading through the small print, and I don't mind the 5 quid a month - ok fair enough, but 2 quid for every cashpoint withdrawal is over the top IMO.

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Hi Dave

 

I had one of these cards.

 

The only thing was the charges, you either pay £4.95 a month admin costs or you pay £1 every time you use the card (in store or cash withdrawal).

 

But if you need to get an account but dont have good credit you could get the flex account from nationwide (standard account) or the easycash account from halifax (with electron card).

 

Hope this helps.

 

Wikkitt

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I tried to get the flex account - and to be honest I really don't want anything to do with any bank or building soc. AT ALL - but they were so incompetent I could barely believe it. My GF has one, and she has the same amount of problems.

 

Just applying for it: they lost my ID, then I said forget about me having an account with them if they were that bad and thatI wanted the copies of my ID sent to me, they refused, then on a seperate occassion said they had lost that too.

They said they would phone on 4 seperate occassions, and they did only once - and that was over a day later than they said it would be.

They have sent replacement cashcards (GF's) to the wrong address, they have refused to honour an appointement because "it's snowing" - (God only knows how they operate banks in say, Finland etc...).

 

So, TBH, I'd rather steer clear of Nationwide, I have a large sum of cash that needs to be paid into somewhere very soon (as the solicitor refuses to give me MY money in a carrier bag!) and I, quite simply do not trust Nationwide to not f*** it up. In face, I don't trust any bank not to do that tbh.

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Some posts on another thread, including guess who? Thought I would do a mystery shop and see if it worked, how useful it was, etc. I have had my fingers burnt previously although I still use the joint current account. We have no credit card now.

 

http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/137004-cashplus-post-office-topup.html

 

Regards, Kenny

 

PS, might be an idea for a dedicated thread under other institutions or somewhere appropriate, as this will probably grow.

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I don't think I'll be signing up for this. I begrudge paying to get to my own money, and yes, I know that they won't do anything for nothing - noone does anymore - but as I am forced into using 'services' such as these by their (and their friend's doing), I don't feel that I should be forced to pay for it, so it looks like if I don't get paid in cash for the sale of my house, then there will BE no sale of the house.

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I know how you feel Dave

I have lousy credit with my business going bust helped by the LloydsTSB loosing £6k of my companies money.

You are treated like a leper if you don't have a credit or debit card.

Our local council will not take cash payments for council tax etc it has to be through a bank.:mad:

 

These pay as you go cards are a necessary evil for some people who have to make card payments but do not have debit or credit cards. The charges on them are ridiculous.

 

I remorgaged end of last year to clear most (regretably not all) debts. The only way the solicitor would release the money (WHICH IS MY MONEY) was into a bank account.

I opened an easycash account with the Halifax. I was accepted even though I have a steam of CCJs

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Hiya Dave I think we all know how you feel about banks but unfortunately they are a necessary evil in todays world.

 

Have a look at the Co-op cashminder account with electron card.

 

I've had one for about 12 months now and it seems to be ok, had a couple of charges in the early days but that was my own fault.

 

pete

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Thanks for the advice, but I'm intending to stick to my guns - I want nothing to do with any bank at all - ever. I was only looking at the card as a way of getting to the cash, but a withdrawing limit of 500 quid a day, it's going to take quite some time to get all the money from the sale of my house in cash.

 

No, I am going to insist that the solicitor give me the cash, in a Tesco carrier bag.

 

If they refuse, then there will be no house sale.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

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Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

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Dave don't forget you will have to pay 5p for the carrier bag soon

Guess you just can't win:D

 

Touche! ;-)

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...and thanks Michael - good list. Interesting to see that they all charge for the withdrawal. Is that because they themselves get charged?

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Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

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I am going to insist that the solicitor give me the cash, in a Tesco carrier bag.

 

If they refuse, then there will be no house sale.

 

 

Have you checked the anti money laundering laws? are they legally allowed to do this now?

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I haven't, but I can't see how they can justify it under a law like that. Clearly the money has come from a bank (by way of mortgage) for the sale of a house. My house. My sale. If I wanted the cash in a shoebox completely in 2p coins I cannot see what business it is of anyone's apart from mine.

 

Now if banks had behaved themselves, and I could trust them, I would have no trouble with having the money paid into a bank account, but as it stands I don't think most can be trusted with large sums of money and the ones that know what to do with large sums, get greedy and cause their own collapse.

 

Plus, once it's in a bank, getting it out again is bloody hard work.

 

I want a large (or several) shoebox with the whole of the sale money in it.

 

That way, if I go to draw it out, I won't have to have the queen sign something in blood, provide 14 methods of ID, do a song and dance and drive 10 miles to the nearest branch only to be told, "we can only let you have 500 quid of your own money at any one time". Nope, the shoebox will ask for none of this, and it will not restrict the flow of money to me at any time.

 

If I go to the shoebox and there is not enough in there for what I want, it won't stop me from having it (well it will), and then charge me £35 of what isn't in there.

 

Nope, banks had their chance and they f*****d it right up. I would trust a bank as far as I could throw one.

 

They have shown themselves up for what they really are, and I cannot understand how a government or any other private firm can force the use of such an untrustworthy and incompetent industry.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

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I think you will find the government view the ownweship of cash a dubious thing to do, if fact I think you can be arrested for carrying over a certain sum in cash (£2000 maybe).

 

They cannot see that a normal person would do that and think you have criminal intent.

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Well, then surely that is 'guilty until proven innoccent'?

 

2 grand gets you nothing these days - blimey, in a couple of years at the rate we're going in this country it'll barely be a night down the pub and a curry.

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