Jump to content


  • Tweets

  • Posts

    • Yes all works have been completed and we have only just received the final report from Mercedes today (we have had numerous communications from them including photos and videos of work being completed) I can see now in the letter that the word “quotation” was used but this should have read invoice. Doves have been kept aware of the situation and have been in communications with Mercedes themselves, so they are already aware the work was being commenced. 
    • Hi all,   I didn't expect to start really badly with pucharse my new vehicle. 8th June I buy the vehicle from BigMotoringWorld. The car has 10987 and apparently service was done on 10852 mileage . I spend half day in the store to take the car and was even manipulated to buy warranty with is cost a lot money.   Since I left the store car has start to having issues with the breaks. Once i pushed break pedal car starting noising and don't have like power to stop the vehicle ( Pedal must be press to the end to stop )   I start to call them but no one was able to support they was just close the phone... So i decided to read the review about them and I was shocked... I take the decision I will return the vehicle and send them email on 12 June with the issues on breaks and request to return the vehicle. They reply to me 5 days later  In relation to your request to exchange your vehicle, please be advised that we do not have a returns policy on our vehicles. Please can you confirm how the vehicle is noisyssss I was really angry I have to deal with them and car was cosr me £31000 + finance cost so I read your posts in forums and took some advice from others colleges who have similar issues and reply to them as below.   Dear Big Motoring World   I'm writing to you about the car I bought from you for £31000. on 08.06.2024 The car has only 11000 mileage I was thinking is almost brand new however has issues with the breaks. ( Please note the car was apparently serviced 300 mileage ago and break was chaneged )   The breaks make the sound the are not with the good condition. When push the pedal break car is not stopping immediately. I'm not feeling safe to drive anymore with those vehicle. The Consumer Right Act 2015 make It and implied term of the contractI have with Big Motoring World that goods be as described, fit for purpose and of satisfactory quality. As you are in breach of contract and I've owner the vehicle for less than 6 years ( less than 2 weeks before the issues arose in fact ) I am within my statuatory right to ask for a refund at no futher cost to me.   Please note  I informed Motofinance company and informed about the issues and request to cancelled the agreement.   I look forward to hearing from you within 14 day with details of how you plan to arrange return the vehicle back.   THEN Since I send those email the conversation has completely changed and they reply to me below.   Thank you for email dated 11/06/24   I am sorry to hear that you have had cause to complain   My understanding if your complaint is: Your brakes are grinding and the vehicle is not stopping efficiently. In order to complete our investigation we require some additional information from you. please confirm the following at your earliest convenciance: Please can you confirm if you have visited a local Halford or Kwitfit or other repair agent to carry out a free of charge break health check ? Halford and Kwitfit are able to check your breaks to advice if they require replacement.   In order for me to issue to my response can you please confirm your desired resolution ?   If you feel I have not understood the nature of your complaint correctly, please advise me accordingly.   We will now be investigating this complaint and will aim to respond to you as soon as possible. We will keep you updated with the progress or your complaint in due course      I have really enough with them and just want to close the case and return the car.   Please can you advice what to do ?   Thank you   External Complaints Policy V.2.1 31.05.24 4.pdf.pdf
    • can we have the PCN bothsides to one mass pdf please previous uploads keep being made unavailable ?? dx    
    • <£300 so with a good defence and like most of these small sum util debts, jci will drop it before they have to pay any more fees. dx  
    • Yes but it was for a debt that never existed but to come to the door was a step to far as my wife was quite frightened by it. He showed her a badge like he was official and wanted to talk in private. But after speaking to me she closed the door behind her and told him to post any letter.
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Cabot/GoldFish/???


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4676 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Corn - last letter was last week, i'm not even bothering to reply, I'll wait and see what comes up, but I am definately going to report Cabot if they don't stop processing my data. My credit file is well and truly wrecked anyway with 1st Cretins default, Sainsburys Default and M&S default so I thought it didn't matter that much, however the principle remains that they are acting outside of the law.

 

I don't want to hijack this thread, so my thread is here:-

Cabot Admit No Copy Agreement - The Consumer Forums

Link to post
Share on other sites

  • Replies 64
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Sorry Cornucopia...you are too nice to Cabot. This is not an administrative error I believe this is deliberate policy to register default in order to keep some sort of control over the debtor - who knows some may well have paid up just because of negative comments.

Duffer's Mum I would complain to the Information Commissioner and make it clear they have not produced any agreement so they do not have your explicit permission to process your personal data. Do this and see what the ICO make of it. I have heard mixed reports but this is unlawful processing of an individual's personal information and potentially libellous.

Link to post
Share on other sites

Just to throw a spanner in the works, I too had an MS account that ended up with Goldfish and then Cabot, no executed agreement only an old MS application form etc........received court papers from Northampton last week, so just be aware they may try it on.....I'm prepared though :-)

Link to post
Share on other sites

Just to throw a spanner in the works, I too had an MS account that ended up with Goldfish and then Cabot, no executed agreement only an old MS application form etc........received court papers from Northampton last week, so just be aware they may try it on.....I'm prepared though :-)

 

Can you post a link to your thread, so that I can follow your progress.

It's all fun and games until someone loses an eye :D

Link to post
Share on other sites

  • 3 months later...

HA HA HA! I have just had the EXACT same letter and we are talking a five figure sum.

 

What went wrong do you think? Shredder ran amok??!!

 

Just deciding how to proceed with the issue of Cabot still reporting to CRA's without paperwork.

 

It will be interesting to see how many more of these letters pop up!

 

 

Regards,

 

Corn :-) x

CLICK ON THE SCALES IF YOU THINK I HAVE HELPED!

 

I AM NOT SCARED ANYMORE!:rolleyes:

 

MBNA - To quote "The Carpenters", We've Only Just Begun..................;):D

HSBC - Settled.

Capital One - S.A.R - (Subject Access Request) issued.

Goldfish - S.A.R - (Subject Access Request) issued.

Tesco - SAR issued.

Link to post
Share on other sites

Interesting that letter you received. Cabot advised me my account was being recalled to Goldfish (now Barclaycard I believe), they have now stopped updating my credit file and I suspect that this "alleged" debt will reappear via Barclaycard at some point in the future. The o/s balance on my account is approx £10K so I can't see them writing it off despite the fact that i've received diddly squat in response to my CCA to Cabot last year, not even an application form.

 

I think Cabot must have purchased a right bunch of duds from Goldfish/Morgan Stanley..what a shame :D

Link to post
Share on other sites

Link to post
Share on other sites

  • 1 month later...

I am just jumping in on this thread as I am in the hands of Cabot also. They bought account from Goldfish 2 years ago, and have not been able to provide me with copy of agreement. I phoned Goldfish at the time and they told me that anything to do with the account is know the responsibility of Cabot, I also have a letter of assignment wether this is genuine or a made up letter from Cabot I don't know but I have it anyway as evidence. They have put the account on hold as unenforcable as they cannot provide an agreement but state they have every right to distribute my details as per the original signed agreement blah blah, which of course they have not produced. I have not made any payments since this went into account on hold which was in March of this year and have heard nothing since. Do I just ignore it or do I contact them re data protection on my details!

Link to post
Share on other sites

I have just ignored them to be honest, it is up to them to find the agreement and I dont want to remind them that they dont have one as yet, incase they start looking harder for it.

It's all fun and games until someone loses an eye :D

Link to post
Share on other sites

after 14 months they finally came up with my agrrement.............un}fortunately it is completely illegible......... I even got a member of their staff to admit (recorded) that it was illegible...... tick tock

Link to post
Share on other sites

I took out this Goldfish card when Goldfish was owned by British Gas so it has changed hands at least three times since then, I doubt if they can find the original agreement, just do not like the idea that one day someone completely new can pop up out of the bushes saying that I owe them huge amounts of money because Cabot have kept adding interest even though the account is supposedly on hold. They did not add interest for the first 6 months and arranged for me to pay £60 per month, unbeknown to myself they were adding over £100 per month interest without telling me and when I eventually found out they had added over £700 to the outstanding balance. I don't like the idea that they could be reporting me to credit reference agencies as non payment as there words were, even though the account is on hold you can still make payment if you choose to do so!!

Link to post
Share on other sites

  • 2 months later...

Good Lord, where on earth is Goldfish Bank Limited? :D

 

We all thought it had disappeared into Barclaycard without trace, so where have Cabot been writing to? Probably some defunct office in Scotland where they have one spotty teenager who can't write a letter to save his life but can photocopy old statements.

 

DD

Link to post
Share on other sites

Manc, you already have a letter from Cabot stating the debt was not recoverable, so why would they then think that providing statements was evidence enough? Er, I don't think so! I wonder if this will be a new tactic because they can't collect on any of the debts they bought in relation to Goldfish? Quite unbelievable.:eek:

 

Regards,

 

Corn x:)

CLICK ON THE SCALES IF YOU THINK I HAVE HELPED!

 

I AM NOT SCARED ANYMORE!:rolleyes:

 

MBNA - To quote "The Carpenters", We've Only Just Begun..................;):D

HSBC - Settled.

Capital One - S.A.R - (Subject Access Request) issued.

Goldfish - S.A.R - (Subject Access Request) issued.

Tesco - SAR issued.

Link to post
Share on other sites

Manc, you already have a letter from Cabot stating the debt was not recoverable, so why would they then think that providing statements was evidence enough? Er, I don't think so! I wonder if this will be a new tactic because they can't collect on any of the debts they bought in relation to Goldfish? Quite unbelievable.:eek:

 

Regards,

 

Corn x:)

 

 

I have just gone over my paperwork and noticed that myself.

 

I am just going to ignore them as they are idiots !!!

It's all fun and games until someone loses an eye :D

Link to post
Share on other sites

Ah, Cabot tried that one with me too, last year, but when I rang them and said its not enforceable without an agreement, they agreed and said Goldfish had advised they could not provide an agreement, the last I heard they were handing it back to Goldfish/Barclaycard/Uncle Tom Cobbly or whoever owns Goldfish now!

 

I'd file it under C for Cretins :-D

Edited by Duffers Mum
Link to post
Share on other sites

Ah, Cabot tried that one with me too, last year, but when I rang them and said its not enforceable with an agreement, they agreed and said Goldfish had advised they could not provide an agreement, the last I heard they were handing it back to Goldfish/Barclaycard/Uncle Tom Cobbly or whoever owns Goldfish now!

 

I'd file it under C for Cretins :-D

 

 

Sounds good to me :D

It's all fun and games until someone loses an eye :D

Link to post
Share on other sites

I had one of those letters and about 15 statements from 2005/2006, they said that it proved that I had an account with goldfish!!! They are know writing to Barclaycard to see if they can get the CCA but are being really nice and letting me know that if I start paying them again they will write off all interest that they have added (about £800 so far) and that they will stop all interest in the future. Nice of them!

Link to post
Share on other sites

Yep, same here.

 

OH had a Goldfish account, we got the irrecoverable letter as they couldn't provide a CCA, a few days later hey presto, statements and some T&Cs arrived. They now think they have an enforceable agreement - I think not!!

 

They keep sending their begging/threat letters, all of which get ignored!!

L/Woods B/Card/Cabot - Unenforceable CCA, SD Issued *WON+COSTS*

Capital One/Cabot - No CCA account irrecoverable.

Citi/DLC Hillesden - No CCA account irrecoverable

MBNA/Aegis - Unenforceable CCA

B/Card/HFO - Unenforceable CCA

Fashion World - No CCA account irrecoverable

TRUECALL IS A GODSEND!!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...