Faulty Steriliser

[phoebepants]

Hi

 

I got a Tommee Tippee electric steam steriliser for my baby 10 months ago and last night the heating element would not heat up and therefore not sterlise the bottles.

 

I would take it back to the store but i no longer have the reciept/packaging. i have contacted tommee tippee and i am awaiting a reply but was just wondering if anyone had any advise in case they come back and wont due anything. you need to sterilise until baby is 12 months old so i would have thought that this would have lasted more than 10 months.

 

Thanks in advance.

 

Michelle

[Guest wino]

How did you pay for the sterilizer was it cash or card. Hopefully if by card then you will have proof of purchase

[phoebepants]

Unfortunatley it was cash.

[gyzmo]

Would be very difficult to prove. Unless there was a witness, or you can remember the exact date and time and the seller can check their records - even then it does not prove you bought it - only that someone did.

 

Is there a manufacturers warranty? That may be of assistance.

[phoebepants]

Unfortunaltey in the haze of childbirth etc, i can't remember what date it was bought. I have emailed the manufacturer to see what they say so fingers crossed.

 

Thanks for the replies

 

Michelle