Jump to content


  • Tweets

  • Posts

    • Have we seen your court bundle?   If we haven't then it's probably an idea to post it up here especially the index page and the witness statement so we can see if there is anything which might need adding or changing 
    • "Care to briefly tell someone who isn't tech savvy - i.e. me! - how you did this?" Its pretty simple although not obvious. You open the google maps app > click your profile picture > Click Timeline from the list > click today > choose the date you want to see the timeline from. Then you'll see your timeline for that day. Often, places you have visited will have a question mark beside them where google wants you confirm you have actually visited. You either click 'yes' if you have, or you click 'edit' to enter the actual place you visited. Sometimes, you'll see 'Missing visit' This probably happens if your internet connection has dropped out at that time. You simply click 'Add visit' and enter the place. The internet on my crappy phone often loses connection so I have to do that alot.   OK dx, understood mate. 
    • I have now been given a court date vs Evri, 4th Sept 2024. I have completed my court bundle, when am I expected to send copies to the court and Evri and should it be in hard copy or electronic? The Notice of Allocation states that no later than 7 days before the directions hearing both parties must send to the other party their final offers to settle. Does this mean I will have to tell Evri what I'm willing to settle? Rgds, J
    • Ok how about this to the CEO? I know it sounds super desperate but lets call a spade a spade here, I am super desperate: Dear Sir, On 29th November 2023 I took out a loan of £5000 with you. Unfortunately very early into 2024 I found myself in financial difficulty (unexpected bills and two episodes of sickness and the tax office getting my tax code wrong resulting in less pay for two months) and I contacted you (MCB) on 13th February 2024 asking if there was any way I could extend the length of my loan to 36 months. I fully explained why I was requesting this and asked for your help. I did not receive a reply to that email so I again contacted you on 7th March 2024 to advise you of a change in my circumstances which resulted in me having to take out a DMP and asking you to confirm that the direct debit had been cancelled. You would have also received confirmation of this DMP from StepChange but you did not acknowledge receipt of my email. I have only managed to make one payment from my loan but did try and contact MCB to discuss extending my loan, help etc.  I have now therefore fallen behind on several of my debts, yours included, and as a result you have lodged a Cifas marker against my name for "evasion of payment", which has resulted in me having to change banks, which has been an extremely difficult process because of the Cifas marker. I do not feel you have been fair or given me the opportunity to fully explain my situation to you before you lodged the marker against my name. I appreciate it is a business and you have acted accordingly, but I did try to make contact to arrange alternative arrangements and at no point, not even to this day, did I ever intend to not repay my loan. I cannot stress to you enough how much this has affected my mental health. I am having trouble sleeping and my existing health condition has been exacerbated by all of this. What I would like you to do is to please, please remove the Cifas marker and let me make arrangements to pay the loan back through a DMP.  Please sir, I am begging for your help here. I am not a dishonest person and I have never been in a situation like this before. I am desperately trying to make things right but this marker is killing me. Please can you help me? I look forward to hearing from you. Yours faithfully,
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Advice on a Collision Damage Waiver


Mossycat
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5624 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

If the non fault party didn't take CDW on an essential hire car and was involved in an at fault accident in that car, he would have to pay the excess which would not have been applicable to his own policy. Had it not been for the negligence of the driver responsible for the original accident, the TP would not have been driving a hire car in the first place, so would not have incurred the loss of the excess.

 

There are 2 options here as I see it. The driver takes CDW and protects himself from the excess on the hire car OR leaves himself liable to the excess and in the event of an accident in the hire car attempts to recover the excess from the TP insurers in the accident which gave rise to the need for a hire car in the first place.

 

As a consequential loss it would be difficult to prove as there would certainly be contributory negligence on the part of the hirer but it would still be a cost they would not otherwise incurred but for the fault of the TP in the original accident.

 

If that makes sense - explain it to me;)

Link to post
Share on other sites

All i can say then in this case is why cannot someone, involved in an accident, claim back anything above RTA only (third party - told you it was a while!) insurance premiums? the principle (and indeed the situation) seems be the same.

 

Hi Gyzmo

 

I see your point but following an accident there will be certain unisured losses, where these are fair and reasonable they should be allowable.

 

When somebody insurers their car they choose the level of risk that they are happy with, some people go for third party and some go for comprehensive with an excess and some go for comprehensive without an excess (Yes there are other levels but let's keep it simple). The level of cover they choose reflects what they are happy with, personally I do not want the unknown cost of an excess or the unknown cost of third party insurance because I do not know if (and how many times) that car will be hit by an unisured motorist, vandalised, stolen or any other incidence of claim will arise. I pay extra for a no excess policy and I am happy to do that.

 

So when I have to hire a car through no fault of my own I want that car to be on the same terms as my own car ie no excess. If I had a policy with a huge excess then a CDW is not an essential item and I wouldn't expect someone to pay for it, however the fact I have demonstrated what is essential to me by not having an excess should mean that the responsible party allows me to carry on driving IN THE SAME circumstances as I would otherwise have done had the accident not occured.

 

I have a feeling that the third party insurers will capitulate once I issue (they usually do), so I will let you know.

 

Mossycat

Link to post
Share on other sites

So when I have to hire a car through no fault of my own I want that car to be on the same terms as my own car ie no excess. If I had a policy with a huge excess then a CDW is not an essential item and I wouldn't expect someone to pay for it, however the fact I have demonstrated what is essential to me by not having an excess should mean that the responsible party allows me to carry on driving IN THE SAME circumstances as I would otherwise have done had the accident not occured.

 

Spot on MC and that is your argument in court (if it gets that far). The only thing I would suggest is the bit I have highlighted should be that "it is reasonable to expect that the replacement car is on the same terms as your own insurance".

Link to post
Share on other sites

  • 5 months later...

Upon receiving a hire vehicle a customer is not in the same position after the accident as he/she was before.

 

He/She is not on his/her own vehicle, but the hire company's.

 

He/She is obliged to return the hire vehicle in the same condition as he/she had received it.

 

Were his/her own bike damaged, he/she could have deferred repairs, performed his/her own repairs or not even bothered with repairs. These courses of action would not have been options with a hire vehicle.

 

Should the customer be responsible for damage to the hire vehicle, he/she would be subject not only to a claim for repair costs, but also loss of use profit whilst the vehicle is out of use.

 

By causing the customer to utilise a hire vehicle the third party has exposed him/her to risks which he/she did not previously face.

 

Therefore, nil excess he/she achieves by result of paying a Collision Damage Waiver is a reasonable arrangement, consequential on the third party's negligence.

 

The issue of recovery of payments for Collision Damage Waivers has been decided upon by the Court of Appeal in the unreported case of Marcic v Davies (1985), where the Court held that the claimant who hired a replacement vehicle and paid the waiver fee to achieve a nil excess was entitled to recover that fee since if there had been no collision the claimant would “never have come under any contractual liability to the hire company. It was entirely reasonable that he should pay the waiver fee to cover himself against contractual liability which he would otherwise never have been under” – per Lord Justice Brown Wilkinson.

Please also see Bee v Jenson [2006] EWHC 3559 (Comm) pp 15,16.

 

I trust this assists.

Link to post
Share on other sites

I trust this assists.

 

Deano, Thank you so much for that, I issued proceedings last week and fully expect the third party insurers to pay into Court the amount I issued for, but should it proceed your post will be put to good use.

 

Thanks again for taking the time and trouble to post all the information you did

 

Mossy

Link to post
Share on other sites

Deano, Thank you so much for that, I issued proceedings last week and fully expect the third party insurers to pay into Court the amount I issued for, but should it proceed your post will be put to good use.

 

Thanks again for taking the time and trouble to post all the information you did

 

Mossy

 

Mossy,

 

I utilise this argument in my negotiations with insurance companies.

 

It never fails because it is the law.

 

Certain people who look at the scenario from the wrong angle assume that CDWs are betterment, but that is simply incorrect due to what I have explained.

 

Good luck with proceedings and remember Marcic v Davis and Bee v Jenson

Link to post
Share on other sites

  • 2 weeks later...

OK This is going the distance.

 

Just to clarify, laibility is NOT in dispute, the third party was totally honest (he even sent me a copy of the claim form he filled in which admits we were stationary and he failed to stop in time). The third party insurers have made an offer for the injuries (which is a fair one), they accept the hire charges and out of pocket expenses, but they still refuse to accept the CDW (I asked them if I had had a £250 excess would they be arguing, they said 'No we wouldn't argue about that we would pay it, but we are not paying the £63 CDW').

 

So I issued (special thanks to Deano1000 the case references you provided were spot on) and I expected them to pay in (to be honest I expected them to agree settlement when I sent my 14 day notice to them), instead they have filed a defence.

 

Court date is set, the stupid thing is that the cost of the summons and interest accrued is more than £63, I even told them this and suggested that they pay before I issued but no.

 

Oh well, I'm going in confident (I usually go in confident but I don't usually get to represent my girlfriend!!!!!!)

 

I'll let you know the final outcome when it occurs

 

Mossy

Edited by Mossycat
Link to post
Share on other sites

Hi Deano

 

No worries about posting the result.

 

Nope didn't issue online, decided (on this one) to draw the proceedings up and then send a copy to them (beforehand so they would see my intent) but to no avail.

 

Mossy

 

PS I downloaded the whole transcript of Bee v Jenson (once you mentioned it I knew exactly where to look), but thanks for the offer.

Link to post
Share on other sites

  • 2 months later...
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...