DCA sending letters for me to my sisters house

[pt2537]

Hi there

 

you should complain to Trading Standards Trading Standards Central - Trading Standards and Consumer Protection information for the UK

 

they are in clear breach of the OFT guidelines on debt collection and i would contact TS as your first port of call

[desperati]

Hi, followed your link found local TS which directed mt to go to consumer direct? contacted consumer direct by email, this was there reply

 

Dear Mr xxxx (name spelt wrong!!!)

 

 

Thank you for your enquiry to Consumer Direct dated . Your reference number for this case is EM-CC-xxxxxxxx and should be quoted in all further correspondence regarding this case.

 

Based on the information supplied within your email it appears as though your enquiry is outside of the normal remit of Consumer Direct as your query relates to debt and bailiffs.

 

We are however able to suggest alternative agencies that may be able to help:

National Debtline

Tricorn House,

51-53 Hagley Road,

Edgbaston,

Birmingham

B16 8TP

 

0808 808 4000

 

Monday to Friday 9am to 9pm

Saturday 9.30am to 1pm

 

If you would like further information about the remit of Consumer Direct please visit our ‘about us’ pages on the website, or telephone Consumer Direct on 08454 04 05 06 quoting the case reference number.

 

If you require any advice or information about any other consumer matter, please do not hesitate to contact Consumer Direct on 08454 04 05 06.

 

Thank you for your enquiry.

 

 

xxxxx xxxxxxx

Consumer Direct East Midlands

 

Tel: 08454 04 05 06

Web: www.consumerdirect.gov.uk

Open: 8:00am to 6:30pm Monday to Friday, 9:00am to 1:00pm Saturday

 

 

 

 

 

 

 

Should I just write to local TS office? as website only mentions contacting TS agent if your a business????

[Goldlady]

I would write to TS office. You are complaining about a business so IMO that should be OK.

[desperati]

THANKS GOLDLADY.

will write to TS office, was also going to send crapquest this;-

 

 

CapQuest Debt Recocery

Fleet 27,

Rye Close,

Fleet

Hampshire

GU51 2QQ

 

Your ref xxxxxxx

To Whom It May Concern,

DESPITE MY INFORMING YOU THAT MR xxxxxxxxx DOES NOT AND HAS NEVER RESIDED AT THIS ADDRESS;-

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

 

YOU HAVE CONTINUED TO SEND HIS LETTERS HERE.

 

THE LAST ONE BEING A BULK MAIL LETTER FROM HL LEGAL (YES I KNOW WHO THEY ARE).

 

THIS LETTER WAS SENT ADDRESSED “TO THE OCCUPIER”

THIS IS A CLEAR BREACH OF OFT GUIDELINES;-

A REMINDER

 

OFT GUIDELINES FOR THE DEBT COLLECTION INDUSTRY

Deceptive and/or unfair methods

2.7 Dealings with debtors are not to be deceitful and/or unfair.

2.8 Examples of unfair practices are as follows:

a. sending demands for payment to an individual when it is uncertain that

they are the debtor in question, for example, threatening debt recovery

action to 'the occupier' or sending a payment demand to all people sharing

the same name/date of birth as a debtor in the hope that contact with the

correct debtor will be made.

b. disclosing debt details to an individual when it is uncertain that they are

the debtor in question, for example, disclosing details to 'the occupier' of

an address.

 

IT IS ALSO A CLEAR BREACH OF THE DATA PROTECTION ACT 1998

 

I have no dealings with your company and therefore in my last correspondence to you I respectfully requested that you remove my address from your files as it is incorrect.

 

AS YOU HAVE BLATENTLY IGNORED THIS REQUEST

I HAVE NO OPTION BUT TO COMPLAIN ABOUT YOUR COMPANY TO THE FOLLOWING

1) TRADING STANDARDS - OFFICE OF FAIR TRADING

2) INFORMATION COMMISION OFFICE

3) MY MINISTER OF PARLIAMENT

 

I SHALL ALSO BE CONTACTING BBCs’ WATCHDOG PROGRAMME

 

COPIES OF PREVIOUS AND ANY FURTHER CORRESPONDENCE FROM CAPQUEST OR ANY OF THEIR AFFILATES, PARTNERS OR GROUP OF COMPANIES INCLUDING BUT, NOT LIMITED TO HL LEGAL SOLICITORS , SHALL BE FORWARDED AS EVIDENCE TO ALL THE RELEVANT AUTHORITYS.

 

The Owners

 

 

 

 

 

 

What do you think?

[Goldlady]

Sounds excellent - if they don't take notice of this they might as well send threatograms to all the cats in the neighbourhood. Or just pick an address from the phone book and harass them to see if they can extract some money. I do hope this stops them;)

[ODC]

Just change Minister of Parliament to MEMBER of Parliament

[desperati]

thanks OCD, dont know how I made that faux pas, must be time for bed8)

[desperati]

further update, letters posted. but heard today from sis via my mum that TELOGRAM have been repeatedly phoning her neighbours asking if i live there!! so she contacted CAB. they told her to PHONE telogram!! despite my telling her never to phone any of these schisters. So she phoned them, gave them the length of her tongue and told them to stop harassing her OR ELSE. they denied they'd been calling neighbours. they got another tongue lashing basically "not to tell f***ng lies" they then said well we'll have to check our computers further ( ha ha ! ) now waiting reply from TS. and hoping she dosn't get bombarded with calls. we'll see what tomorrow brings.

 

Just a thought in case anyone in authority reads these post;-

When will the powers that be SHUT THESE PARASITES DOWN!

[desperati]

Ok looks crapquest fi---nally got the message, recieved letter from them here in scorchio-land saying they have brought debt from clydesdale. Have not received letter from clydesdale saying goodbye at my sis or here! What should i do? cca them? (does that still work overseas?) can they claim debt overseas??

Thanks in advance for any advice.

[ODC]

Of course you can CCA them from Scorchio Land. Much easier to email your sis a copy of the CCA request get her to purchase £1 po and post letter off rec delivery to Crapquest. Use you Scorchio land address on the CCA request. Sit back and wait. Highly unlikely that Crapquest will bother you there. Of course they will probaly lie and tell you they have arranged a doorstepper. Alas the threatomatic does not cover a case like yours so the drones at threat centre will keep churning out meaningless drivel

[desperati]

Latest update from CRAPQUEST

Your right about the drivel, not cca'd them yet saving that one for later if i need it, but had the standard HL solictor threatogram, ignored it. today got a strange/funny ha ha one , saying the solictors have suspended my account ( DOH what Friging account??????) and i got to pay 80 per month they even attached a direct debit form, which was nice ( I aint got no bank account in uk DOH) or else court yada yada yada, they even included a freepay envelope ( That'll come in handy in the winter to light my log fire cos it aint no use over here for anything else) THEY REALLY ARE THICK NUMBNUTS Then at bottom of letter they offered a full and final (about 800 quid less than the alleged debt) and I could even pay it over three months mmmmmm me thinks they are on the run. Quite looking forward to their next missive:) they gonna get their scottish solictor after me

OCH AYE THE NOO !

Knowing how the courts work over here I'll be pushing up daisies long before these twats get their paper work up to scratch ( they even spelt the name of my adopted country WRONG that'll go down well)

[ODC]

Obviously this is a BOG STANDARD threatomatic from Crapquest. If you dont live in England or Wales Crapquest in their infinate wisdom assume you must therefore be subject to Scottish law and tell you that they will refer you to their Scottish Lawyers, Nolan's of Kirkintilloch.

 

Now if my geography is correct Scorchio Land is even further away from Scotland than Hampshire. Of course Crapquest may well think the Costa Blanca is somewhere near Kyle of Lochalsh

[kev100]

I just ignored all letters from Capquest and their so called lawyers ... didnt respond to one of em so they have no confirmed address for me, letters stopped over 2 months ago now I think.

 

But then again I guess in the future they will try again, or somebody else will.

 

I also got the same letters as you, and also the discount offers and some other crazy crappy offers they keep coming up with.

 

 

I live in France by the way

[palomino]

Actually any mail I delivered to me addressed to the Occupier is returned unopened as 'not known at this address'.

[desperati]

Another update, had more silly offers and threats and the one from the ceo offering a very special deal, one a week more or less, ignored them all, this weeks missive was a threat of an SD which they are going to personally serve! (who's going on their holidays from capquest to scorchio land then?) Not that they'd find where I'm living even local delivery drivers cant find it! they even went to lengths to kindly explain that i could have it set aside at my local court ( just worked out nearest uk court is 2765 miles away, is that local?) and at the bottom one last final offer of a reduced final payment that I can repay at any amount I chose a month??? I of course ignored this one too.

But a serious question can a SD be legally served in another country?

Not that I mind as I own nothing in the uk and only own the clothes on my back (and a few in the wardrobe) in scorchio land and my bank account in uk is zero and not much more here.

Edited September 1, 2008 by desperati

[desperati]

ok recieved an SD from crapquest, have started a new thread here

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/162392-recieved-sd-crapquest-portugal.html