Allied trying to collect a settled debt?

[DigbyD]

Dont know what to make of this one.

 

Now this may be me getting the reference numbers mixed up and putting 2 and 2 together and making 5 - or it could be a DCA trying to collect an already settled debt.

 

I had a debt with The Royal Bank of Scotland that I settled with Intrum Justitia before Christmas. Intrum tried to collect it even after I'd settled, to which I replied with a nasty letter, to which they replied back saying yeah, the debt is now settled.

 

To my surprise, I get a letter today from Allied International Credit and the Client Ref No is the exact same as the Client Reference on the Intrum Justitia letter. The only problem is, Allied have not put any balance on the letter for me to cross check, they just say I owe them money.

 

Now before I get on my high horse to AIC, is it possible that the Client Reference used by both Intrum & AIC is RBS's reference number (as in the reference number they use specific to the loan department for example) and not mine? Or is it likely that AIC are trying to collect a debt thats already been legally settled.

 

They have even sent it to my old address which is crazy.

 

TIA.

[rory32]

It's likely that they are trying to collect on the debt that has already been settled. Do you still have the letter from Intrum Justitia confirming that the account has been settled?

[DigbyD]

It's likely that they are trying to collect on the debt that has already been settled. Do you still have the letter from Intrum Justitia confirming that the account has been settled?

 

Yes Rory. Would it be a good idea for me to photocopy it and slip it in with the nasty letter Im putting together to AIC?

[rory32]

Would it be a good idea for me to photocopy it and slip it in with the nasty letter Im putting together to AIC?

Yes. Ensure that you also ask for a copy of their complaints procedure.

[DigbyD]

Yes. Ensure that you also ask for a copy of their complaints procedure.

 

Lovely, thanks for your help as always