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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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GSMGuy v Capital One


GSMGuy
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:D I also have discoverd that if credit companies call you dont confirm the DPA (data Protection Act) details refuse to confirm your date of birth postcode etc and tell them you will only communicate in writing.

I am down from 20 calls to zero calls a day (thanks to shadow)

 

Thats brilliant news, I cant take any credit.. its you who is fighting back not me. This site is all about helping people out to fight there battles, the other side do not play fair and are big corporations with almost unlimited resources.... Keep up the good fight :-D

S.

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Hi GSM

 

Well done dont give up I have sent CCA requests to crapone and MBNA and praying every day that the dont send me anything back Only 4 working days to go and then i will default them.

I am following shadow s advice and keep a close eye on your case to get guidance.

 

:D I also have discoverd that if credit companies call you dont confirm the DPA (data Protection Act) details refuse to confirm your date of birth postcode etc and tell them you will only communicate in writing.

I am down from 20 calls to zero calls a day (thanks to shadow)

 

keep us posted Mike

 

Hmm, so, if from receipt of my first letter requesting signed CCA, how long do I give them before they are in "Default" by not supplying me with one, not withstanding their crappy attempts to put me off?

 

And "how" do I put THEM in default - Ooh that sounds good!

 

Mike

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Hi Mike

according to the land of law they need to reply 12+2 in 14 working days. However as they are big fish they get away with that but that does put them in S**T though.

You will find default letter here in thread especially threads relating to MBNA credit card.

I have received letter from Crapone yesterday It goes.

 

Dear (oh my god) MR..........

Thank you for your request under s78 of CCA1974. I am sorry to inform you that I am unable to find the executed credit agreement under the account number you have provided in our archive system,

Please contact me as soon as possible(urgency.???/ ) to idscuss this matter further.

account manager

Blah Blah

 

No I am wondering Even if i have been complete lemon (which I am usually) and send them wrong account number or made mistake in typing the account why cannot the account manager find my details by using search function (using my address and post code)

anyone please?:)

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Hussy

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Thats brilliant news, I cant take any credit.. its you who is fighting back not me. This site is all about helping people out to fight there battles, the other side do not play fair and are big corporations with almost unlimited resources.... Keep up the good fight :-D

S.

 

Hi Shadow

You have given me confidence and light and courage to stand on my feet. You deserve appreciation my friend.

and what you reckon about below

 

I have received letter from Crapone yesterday It goes.

 

Dear (oh my god) MR..........

Thank you for your request under s78 of CCA1974. I am sorry to inform you that I am unable to find the executed credit agreement under the account number you have provided in our archive system,

Please contact me as soon as possible(urgency.???/ ) to idscuss this matter further.

account manager

Blah Blah

 

Your advice needed please shadow. Is it time to start saving for champagne bottle or is it bit too early ?:eek:

Hussy

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  • 2 weeks later...
Standard crapone response I'm afraid. If you continue non-payment they'll eventually default you and pass you either to their in-house DCA (room x along the corridor) debitarse or will pass you out to an external DCA. If you read some of the other threads on here for crapone its going to be a case of respond to each DCA with a bemused letter or a CCA request. Usually they'll send it back to crapitalone each time, some may take more than a couple of letters.

 

countdown to stat barred begins....

 

S.

 

 

Shadow,

 

Don't suppose you have link to the "Bemused" letter, can't see it in the templates library, and a search turns up hundreds of results...

 

Cheers

 

 

Mike

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Shadow,

 

Don't suppose you have link to the "Bemused" letter, can't see it in the templates library, and a search turns up hundreds of results...

 

Cheers

 

 

Mike

 

Hmm it used to say.. "I am bemused why this account has been passed..." but now it doesnt.

 

Here in templates lib...

http://www.consumerforums.com/resources/templates-library/86-debt-collectors/574-letter-when-account-has-been-passed-on-whilst-agreement-request-is-in-dispute

 

S.

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