british gas changed my supplier without permission!

[welly_59]

I'm hoping someone can give me help and advice on my situation.

 

I've lived in my flat for nearly a year and was initially supplied by swalec for my electricity. I havent recieved a bill for about 5 months, which i thought was bit odd and then yesterday i had a collector from british gas knock my door and say they were going to cut off my supply unless i paid them £144 which was overdue. I dont even have my electric supplied by BG, or so i thought!

 

It turns out that the flat below me changed their electric supply to BG, but the person who organised the switchover took down the wrong meter number for the swap. Hence, i have had my supply switched over to BG without my permission! The account is in the downstairs flat's name but it is linked to my meter. That is why i have not recieved any bills as they have all been in a different name.

 

Where do i stand with regards to this? I dont want to pay BG any of the debt as i did not agree to them supplying me in the first place, and i do not want to pay their rates(thats the main reason why i was with a different supplier in the first place)

 

What actions do you reccomend i take from now forward?

[The GodMother]

I think u need to talk to energywatch about this as there must be something u can do about it.

 

I would first thing monday norning contact them about it. I dont know the website adress but if u google it you will find it.

 

Chrissi