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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
    • please stop posting up unnecessary unnamed screenshot files  you've done it throughout your threads and we have to renamed them. RENAME THE FILE before you upload if its just text information like a defence or a claim history or a link to a previous post  type it here not by an unnamed screenshot attachment  . sorry NM but you've been here dealing with PPC claims since 2021 somehow you always manage to screw up.......or do totally the opposite of std repeated advice on 10'000 of PPC threads here you are your own worst enemy... dx  
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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This is quite a useful document with regard to Misrepresentation .......contains refernces to relevant case laws too.......

 

Misrepresentation.

 

 

Misrepresentation.

> Contract law generally

>

 

A misrepresentation maybe in writing, orally, or by conduct. Silence will no usually amount to a misrepresentation.

Misrepresentation requires:

1) False statement of fact.

2) Relied on by the innocent (e.g. if you know better- no misrepresentation).

3) The misrepresentation induces the party into the contract.

4) The misrepresentation precedes the contract -Amalgamated Investment & property v John Walker (1977) 1 WLR 164

 

Misrepresentation of fact or opinion

A party that gives a misrepresentation of fact will generally be liable while a party who makes a misrepresentation of opinion only will generally not. Essentially this is used as a tool to control the number of claims.

Bisset v Wilkinson (1927) AC 177

A false statement of opinion is not a misrepresentation of fact. It had been suggested that a farm could hold 2000 sheep, when in fact this was not correct. Both parties knew that the farm had never been used for sheep farming so the number may have been difficult to predict. It was held that suggesting the farm could hold 2000 sheep was only a misrepresentation of opinion, and so there was no remedy available.

Sometimes a misrepresentation of opinion will be regarded as misrepresentation of fact. The rule was set out in the following case.

Edgington v Fitzmaurice (1885) 29 Ch D 459

The defendant tried to obtain loans from members of the public with the stated purpose of these loans being the improvement and extension of buildings. The defendant did not in fact intend to use the loans for this purpose. It was held that this was a misrepresentation and that “the state of a man’s mind is as much a fact as the state of his digestion”. A statement of fact was defined as an existing fact at the time the statement was made, not something to happen in the future. Although as in this case, a statement of intention is an exception to the general definition of a misrepresentation of fact.

Smith v Land & House Property Corp (1884) 28 Ch D 7

If you know the statement you are making is wrong there maybe a misrepresentation. A house seller had described a troublesome tenant as “most desirable.” It was held that there was a Misrepresentation. “There are facts that justify an opinion [being taken as fact]”. Namely that they knew the tenant was troublesome in failing to pay the rent.

Leaf v international galleries (1950) 2 KB 86

Innocent misrepresentation. The claimant had brought a painting believing it to be a Constable when in fact it was another artist. There was a time lapse of 5 years before this misrepresentation was discovered. The claimant sought rescission. It was held that misrepresentation must be claimed within reasonable time. No rescission was allowed in this case.

Reliance and inducement.

The innocent party must have been induced to rely on the statement.

Redgrave v Hurd (1881) 20 Ch D 1

A Solicitor wishing to sell their legal practice informed a potential buyer that it was worth £300. The seller invited the buyer to look at papers to check the value, but the buyer declined. Had he looked he would have noticed the Legal practice was in fact only worth £200. It was held that he was entitled to rely on the Solicitors statement as to the value of the practice and the buyer was entitled to recover.

If a contracting party has real knowledge that there is a misrepresentation to them by the other party before contracting then there is no remedy. The misrepresentation will be actionable if there is only a suspicion, or information which might, if checked, lead to the revealing of the misrepresentation.

Cf

Attwood v small (1838) 7 ER 684

A seller exaggerated the capacity of a mine. The buyer was also misled by an independent surveyor. It was held that the claimant had not relied on the statement of the seller, but on the independent surveyor. It was held there was no misrepresentation in this case as the claimant had relied on the independent surveyor not the seller.

Cf

Edgington v Fitzmaurice (1885) 29 Ch D 459

Although a party must rely on the statement, it need not be the only reason for entering contractual relations. In this case the defendant tried to obtain loans from members of the public with the stated purpose of these loans being the improvement and extension of buildings. The defendant did not in fact intend to use the loans for this purpose. The buyer had relied on this statement but had also wrongly believed he would gain property rights over the buildings, and he would not have entered the contract had he known he was not to get property rights. It was held that it was still a misrepresentation to obtain the loan on the statement used to induce the buyers, and the claimant was entitled to recover.

 

Non-disclosure

There is no general duty to disclose.

With v O'Flanagan (1936) 1 ALL ER 727

A Doctor was selling his medical practice and told a potential purchaser it was worth £200 which was true at the time. The Doctor fell ill and a number of patients left the practice reducing the value of the practice. By the time of contracting for the sale the business was worth considerably less than the £200 originally stated, but the Doctor did not inform the purchaser of this fact.

It was held if the statements are made in the course of negotiations, and then there is a change of circumstances, there is a duty to disclose the change of circumstances.

Dimmock v Hallet (1866) 2 Ch App 21

A seller of land containing a number of farms that also had tenants, failed to inform the buyer that these tenants were about to leave. This none disclosure was held to be a misrepresentation.

R v Kylsant ( )

A half truth misleads by non-disclosure of the full facts.

Words or conduct

Gordon v Selico (1986) 11 HLR 219

A owner of a property asked an independent contractor to rid their property of dry rot to get it ready for sale. They did not do so instead electing to simply cover it up so no one could see it. When the property was sold the purchaser later noticed the concealment of dry rot that had been covered up and it was held to be a fraudulent misrepresentation by both the independent contractor and the vendor.

Constructive notice of misrepresentation

There are circumstances where a party maybe considered to have ‘constructive knowledge’ of a misrepresentation before contracting even though they did not actually know. This occurs when one party becomes aware of something that should put them on further investigation or enquiry to discover the full facts- they are said to have ‘constructive notice.’ This typically happens in mortgage agreements where one partner in a marriage re-mortgages the house without informing the bank that their partner has an interest in the property. See also equity and trust notes; particularly co-ownership and constructive trusts but see also contract undue influence notes in remedies.

Kingsnorth Finance Co v Tizard (1986) 1 WLR 783

Cf

Barclays Bank v O’Brien (1993) 4 ALL ER 417

To avoid constructive notice the lender should arrange a private meeting with the other partner in the relationship (usually the wife) without her husband being present to avoid him putting undue influence on her. The mortgage lender should inform her of the possible consequences of the mortgage on her interest in the property and her possible liability. The lender should then inform her it would be advisable that she takes independent advice.

In this case the husband had used undue influence on the wife and the bank failed to arrange a private meeting with the wife. It was held that because the bank had failed to arrange a private meeting with the wife the bank’s application for sale of the property was subject to the wife’s interest in the same property.

Utmost faith or uberrimae fidei

There are some agreements that require ‘utmost faith’. In such cases a failure to disclose entitles the affected party to rescind the contract but no damages are available.

Examples of ‘utmost faith’ contracts include:

  • Insurance (any fact which might affect the insurance results in a duty to disclose and the contract becomes voidable (e.g. taking out a life insurance policy but ingnot inform the insurer that they are terminally ill). See e.g. Lambert v Home Insurance Co above.
  • Acquiring shares in a company.
  • Contracts for the sale of land.

Seaman v Forerean (1743) 2 Stra 1183

This case concerned obtaining insurance for a ship while England was at war with Spain. The seller did not inform the buyer that the ship was currently in a vulnerable position at sea, and was subsequently captured by the Spaniards. It was held the contract was voidable on option to the buyer.

 

fiduciary relationships

There is a duty to disclose where there is a fiduciary relationship.

Examples of fiduciary relationships include:

  • Solicitor - client.
  • Trustee - beneficiary.
  • Principal - agent.

This list is not exhaustive but essentially includes relationships that require trust.

Lambert v Co-operative Insurance (1975 ) 2 Lloyds Rep 485

The test for what should be disclosed is such facts as is reasonable or prudent for them to have regarded as material facts. In this case a woman had failed to inform an insurance company that her husband had been convicted of theft. She later claimed on her home insurance for loss or theft of items. It was held that she should have disclosed these facts as no prudent insurer would continue with the agreement had they known that her husband was a convicted thief.

Consumer contracts

The Sale of Goods Act 1979 implies two terms of significance here where the seller is ‘in the course of business’. Therefore the terms do not apply to private sales.

Firstly, under s.14(2) there is an implied condition into consumer contracts that the goods must be of a satisfactory quality except where the goods are damaged or faulty and this IS brought to the buyers attention, or where the buyer ought to have been aware of the defect because it was fairly obvious (s.14(2C)). Secondly, under s.14(3) there is an implied condition that the goods must be ‘fit for the purpose’ for which the buyer expressly stated they wanted the goods to by used for.

In the case of the two implied terms above the protection is better because the seller will be liable even if they did not know of a defect or damage, provided the goods were not of a satisfactory quality or not fit for the purpose.

The Supply of Goods and Services Act 1982 extends this requirement as does Part 1 of the Consumer Protection Act 1987 which also imposes strict liability for dangerous products.

 

Types of Misrepresentation

There are four types of misrepresentation.

(1) Fraudulent Misrepresentation

 

Derry v Peek (1889) 14 App Cas 337

requirements:-

a) the defendant knowingly misrepresented or;

b i) without the defendant having belief in its truth or

ii) recklessly misrepresented without care as to whether it was true or not.

 

The claimant may seek damages, rescission or indemnity.

 

(2) Negligent Misrepresentation

common law

In action for damages for misrepresentation the plaintiff must generally proof that the misrepresentation induced them into a contract.

Hedley Byrne & Co Ltd v Heller & Partners (1964) AC 465

Easipower Ltd asked Hedley Byrne to advertise on its behalf. Hedley wanted to know the financial standing of Easipower and asked their bankers. Heller, the bankers, negligently stated “considered good for its ordinary business engagements”. Easipower went into liquidation. It was held that their was a special relationship between Hedley Byrne and Heller that was “equivalent to a contract”. Heller therefore owed Hedley Byrne a duty not to make negligent statements. For liability to occur for negligent misstatement it was held that the statement must occur in the following circumstances:

1) The claimant must have relied on the special skill and judgement of the defendant (L. Devlin suggested it does not matter where the defendant is a professional or not).

2) the defendant knew it would be relied on (per Lord Reid).

3) it was reasonable for the claimant to rely on the statement (per Lord Reid).

4) the parties were not strangers and have a “special relationship”. Lord Devlin talked of a relationship “equivalent to a contract” which might be defined as a voluntary assumption of responsibility such as when Heller decided to reply to Hedley Byrne.

5) It is an unqualified statement. That is that the defendant did not say something like, “I'm not sure, you should check yourself”.

 

The difference being that the plaintiff does not have to show a contract with Hedley Byrne, but a 'special relationship' instead (see tort notes).

 

On claiming damages for negligent misrepresentation at common law, the test of remoteness in the tort of negligence is for liability for only reasonably foreseeable loss.

 

ESSO Petroleum v Mardon (1976) QB 801

An ESSO Sales Representative with 40 years experience told a prospective leaseholder that a particular petrol garage sells 200,000 gallons. If fact this was not true as the local authority had insisted on changes to the plans which were not communicated to the buyer, but were to significantly reduce the capacity of the garage. ESSO had sued for rent arrears, Marden brought a counter-claim for negligent misrepresentation. The Court held that when applying Hedley Byrne v Heller Mardon may recover for negligent misrepresentation.

 

Statute

The Misrepresentation Act 1967 s2(1)

s.2(1) reverses the burden of proof. The defendant must then prove they believed the statement to be true and had reasonable grounds to believe it to be true.

Spice girls v Aprilia world services (2000) The Times, Sept 12

The spice girls knew Geri (Ginger Spice) would be leaving the band, but failed to tell the advertisers before contracting with them and who were to use the Spice girl brand to advertise their product. It was held that this ought to have been declared so the advertisers could make a decision as to whether or not to contract.

Howard Marine and Dredging Co v Ogden & Sons (1978) QB 574

Ogden hired barges for dumping clay in the north sea. There was liability for a misrepresentation of the barge weight capacity which was crucial in determining the cost and time of the work to be done.

The case was brought under The Misrepresentation Act 1967 s2(1) which reverses the burden of proof. It was held that the defendant had not proven no negligence was involved.

Royscott Trust v Rogerson (1991) 2 QB 297

The measure for damages is the measure used for the tort of deceit.

(3) Innocent Misrepresentation

 

Innocent non-fraudulent misrepresentation must be entirely without fault. Where there is fault the Hedley Bryne & Heller principles will apply. s2(2) of the Misrepresentation Act 1967 gives the court a discretion, where entitled to rescind, it may instead award damages in lieu of rescission. Rescission or damages in lieu of rescission or indemnity.

 

Exclusion clauses for misrepresentation

 

Unfair Contract Terms Act 1977

S3 provides any exclusion clause for misrepresentation, or restriction of remedy, is subject to s11(1)-the test for reasonableness

An exclusion clause cannot include restriction for personal injury or death.

Remedies for Misrepresentation.

A misrepresentation generally makes the contract voidable, not void. The contract will therefore continue unless the innocent party decides to rescind the contract.

Rescission

Rescission is an equitable remedy that sets the contract aside putting the contracting parties back in the position they occupied prior to contracting- as if they had never contracted in the first place. Rescission was only available for negligent and fraudulent misrepresentation. Under s.1 Misrepresentation Act 1967 a contracting party may now claim rescission for innocent misrepresentation where the misrepresentation became a term of the contract, or the contract has been performed if he would otherwise be entitled to rescind the contract without claiming fraud.

Requirements

For rescission to be accepted the innocent parties must inform the other party that they rescind the contract, or demonstrate rescission by other action if informing the other party is impractical.

Car & Universal Finance Co Ltd v Caldwell (1965) 1 QB 525

The claimant had sold a car that was paid for by cheque. The cheque bounced. The claimant immediately informed the Police and the Automobile Association. The buyer sold the car on to a third party. It was held that the contract had been rescinded by the claimant expressing their intention to rescind by informing the Police of the situation. This occurred before the car was sold to an innocent third party so the claimant was still the rightful owner of the car. Had the claimant told the Police after the car had been sold to a third party then it is likely that the chance of rescission would have been lost.

A contracting party who wishes to rescind a contract can also apply to the court for an order to rescind. The claimant can only obtain indemnity, putting the claimant back in the position they were in before, and not damages unless they claim under the Hedley Bryne and Heller principles above.

Whittington v Seale-Hayne (1900) 82 LT 49

The difference between indemnity and damages was highlighted. The claimant purchased a poultry farm from the defendant. The defendant stated that the farm was hygienic. In fact the water supply was poisoned and the poultry died as a result. The farmer also fell ill, and the Local Authority ordered the claimant to fix the drains. The claimant claimed £1,525 for loss of the poultry, profit, costs, medical expenses, and for repair to the drains. The defendant offered £20 for rent, rates, and repair of the drains. It was held that £20 was adequate as only expenses which inevitably flowed from the contract will be paid by indemnity. Not damages which the claimant was effectively asking for.

Bars to rescission

impossibility

Vigers v Pike (1842) 8 ER 220, HL

This case involved a Mine, which by the time the claimant had wanted to rescind had been completely “worked out”. There was nothing left to return.

Cf

Erlanger v New Sombrero Phosphate Co (1878) 3 APP Cas 1218

This case also involved a Mine which by the time the claimant had wanted to rescind the contract was partly used up. The court ordered that the Mine be returned and compensation for the part of the mine that had been used to put the claimant back in the position they would have been in before contracting.

Third party rights

This might be the case if a car is fraudulently obtained by misrepresentation but the car is sold to a third party before the contract is rescinded. The third party, assuming they are innocent, would then be entitled to the car.

Affirmation

Affirmation occurs when the innocent party becomes aware of the misrepresentation but continues with the contract. No rescission is allowed.

Leaf v International Galleries (1950) 2 KB 86

The claimant brought a painting after the defendant seller had informed him it was a “Constable”. In fact it was not a Constable but the claimant was unaware of this until they tried to resell the painting five years later. The court held that it was too late to rescind the contract as there was no evidence of fraud by the seller who had honestly believed that the painting was a “Constable”.

Damages

Damages maybe available where there is no rescission or indemnity.

Benefits of damages under s.2(1) Misrepresentation Act 1967

  • Damages for Misrepresentation under s.2(1) are calculated by the tort method.(Royscott Trust v Rogerson (1991) 2 QB 297 The measure for damages is the measure used for the tort of deceit.)
  • The statement maker is liable unless he shows he had reasonable grounds to believe the statement he was making. Where as with damages at common law it was for the receiver of the statement to prove the statement maker was negligent.
  • It is also not necessary to prove a ‘special relationship’ under Hedley Bryne and Heller.

Gosling v Anderson (1972) EGD 709 a woman was selling her flat and represented through her Estate agent that there was planning permission to build a garage next to the flat, when in fact this was not true. Under the common law the purchaser would have had difficulty proving fraud. But it was not necessary under s.2(1) Misrepresentation Act 1967.

Damages are now available for all types of misrepresentation except innocent misrepresentation.

Damages for negligent misrepresentation

South Australia Asset Management Corp. v Montague York Ltd (1996) 3 ALL ER 365.

The claimant lent money to buy commercial premises based on the reliance of a negligent misrepresentation by the defendant surveyor who valued the properties. After the claimant brought the property the property market also collapsed causing the value of the premises to fall even further. The properties were sold for less than the amount lent. The lenders were unable to recover their losses, and so sued the defendant surveyor for negligent misrepresentation. The Court of Appeal held that the claimant could claim the difference between the amount lent and the sum recovered by the sale of the property, putting them back in the position they were in before they contracted, and included the amount lost due to the collapse in the property market. The House of Lords held that the claimant could only claim what was naturally lost from the contract, and not from the collapse in the property market.

Fraudulent misrepresentation

Smith New Court Securities Ltd v Scrimgeour Vickers (asset management) Ltd (1996) 3 WLR 1051

The shares in Ferranti company had been valued at 78 pence per share. The claimant brought £23 million shares in Ferranti at 82.25 pence a share because the seller of the shares had fraudulently claimed there were other buyers for the shares. Additionally another company was sold to Ferranti; the selling Company fraudulently claimed the company was valuable, but in fact it was worth nothing. Subsequently the shares then nose-dived, and were sold for a loss of £11 million. The issue for the court was whether or not the claimant could recover for ALL losses including for the losses caused by the purchase of the worthless company by Ferranti, or whether the claimant could only recover for the losses caused by the initial fraud that there were other buyers, but not for the losses caused by Ferranti’s purchase of a worthless company. It was held that as the initial misrepresentation regarding many people being interested in the shares was fraudulent the claimant was entitled to recover ALL losses.

It is often said that contract protects a good bargain while tort protects a bad bargain.

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Hi everyone, I've been on the FSA website,typed "misrepresentation" in the search bar,and down the list in part 8 (DPO6/4), section 2 gives what i think is a piece of usefull info, of what to expect from the banks regarding your PPI, with my prospective , i think that if you have a serious case with mis-selling of PPI, then this is a step in the right direction, as it out lines in none legal terms the requirements that the creditor, not the the supplier has to obide by. As in both my cases, the creditors put me in categories that they new i was not in, thus breaching and misrepresenting the sale of the PPI.

I hope you find this to requirement.

I couldnt paste as it is encrypted.

 

Regards.

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Certainly the FSA Handbook is useful evidence to support claims - and the FOS will use that as the basis for their decisions in cases that go through that route.

 

For those going through the court route, it is certainly a useful piece of evidence to show that a regulated company has a higher level of duty to treat its customers fairly, and that a fiduciary relationship can be assumed.

 

 

 

 

 

 

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i have a leaflet here from morgan stanley where they explain how beneficial their PPI is but no terms mentioned that they only pay 3% or 33 months max,this leaflet looks like they clear the whole debt from a laymans point of view this is how it looks to me it mentions upto 15000 in payouts making it clear that you need not worry with their PPI...

patrickq1

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  • 3 months later...

Some very interesting reading contained in this thread so thanks to all those who have contributed.

 

I'm about to revive a claim against London Scottish Finance for mis-sold PPI and am ready to utilise a number of well-versed arguments.

 

Having read this thread, I now wonder if my case may be given extra weight were I to argue there was negligent misrepresentation... it's like this, I was given next to no details of the PPI I signed up for - for instance, I had no idea I might be able to obtain it cheaper elsewhere or of what the exclusions where - but was, IMO, induced to sign it by the suggestion it was somehow 'special' when, with hindsight, it was no such thing.

 

I naively ticked the following box...

 

I wish to protect repayments on my Direct Cash reserve with the special Cofidis Payment Protection Plan. The cost of this (80p per £100 outstanding balance) will be included in my minimum monthly repayment.

 

So, tell me, what do you guys think?! I'd be really interested to know. Of course, I appreciate it's only one small word but it is, IMO, a word which one might reasonably argue, when used on an application form, prompts you to believe you're getting a much better deal then you are.

 

Anyway, sorry for intruding here but, it goes without saying, if you'd care to add your thoughts and opinions on the thread I started to discuss this...

 

http://www.consumeractiongroup.co.uk/forum/payment-protection-insurance-ppi/108287-help-required-london-scottish.html

 

... I'd be most incredibly grateful.

 

Thanks in anticipation

Fred_Funk

NatWest: seeking unlawful charges + interest incurred as a result of those charges of £4,292.82 and contractual interest (compounded) of £4,559.41. Court claim issued 16.01.08; acknowledgement of service filled by Cobbetts on 30.01.08

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  • 2 months later...

I have been looking through the FSA website and the Insurance Conduct of Business Sourcebook (ICOBS)makes for interesting reading.

 

In it, it outlines it's rules and guidelines for member firms and outlines general rules under (s) 138 under the Financial Services and Markets Act 2000. Most of the Rules create binding obligations on firms, while guidance is under (s) 157 of the Act. These are not binding but have an evidential effect.

 

I have had a look through these but would welcome other people's thoughts as to the most important parts of this. It covers statements of demands and needs, pre and post-contract info for protection policies, communication requirements and a few other items which may be relevant.

Bank and credit card reclaims - £9,806

Sainsburys CCA non-compliance with FOS;

Natwest reclaim of £340 in progress;

Egg credit card reclaim in progress

 

 

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Here's a copy of a summary of the details contained within ICOBS. Although a fairly recent document, it does show how the FSA would assess the principles of Insurance selling:

 

http://www.fsa.gov.uk/pages/Doing/small_firms/insurance/pdf/ICOB_ataglance.pdf

Bank and credit card reclaims - £9,806

Sainsburys CCA non-compliance with FOS;

Natwest reclaim of £340 in progress;

Egg credit card reclaim in progress

 

 

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  • 1 month later...

Hello bgb,

 

I would like to ask if I can use your ICOBS link and put it in my links thread on the PPI forum? credit will of course be recorded to you.

It just may help peeps if the link is available in the stickies:)

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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Hello all,

 

I have three questions.

 

Would the new 2008 banking code be relevant to the ongoing claims for mis-sold PPI prior to 2008?

 

If not would previous banking codes of practice be applicable and how can they be presented in cases to reclaim mis-sold PPI?

 

If codes of practice cannot be used as a tool in claiming mis-selling what good are the codes of practice if they are not followed by the banks?

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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Absolutely! Spread the word! Anything that can be done to educate and assist consumers who have suffered as a result of this protection racket.

Bank and credit card reclaims - £9,806

Sainsburys CCA non-compliance with FOS;

Natwest reclaim of £340 in progress;

Egg credit card reclaim in progress

 

 

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  • 5 months later...

Great Thread. so looking to revive a little, with a poset.

 

PPI, when sold through a broker. The lender claims to to be the intermediary to the insurer in the sale of PPI.

 

The Lender asserts its membership to GISC and infers that the purchase of insurance from a GISC member is a protection for the principle should things go wrong.

 

Despite this the Lender blames the Broker for the Sale, and therefore nullifies the protection of the Lenders GISC membership.

 

The broker is not a member of GISC.

 

Therefore the representations of the Policy Documentation are arguable.

 

Any Thoughts?

Support the Cause and Fight Firstplus Google "First Plus Complaints"

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Great Thread. so looking to revive a little, with a poset.

 

PPI, when sold through a broker. The lender claims to to be the intermediary to the insurer in the sale of PPI.

 

The Lender asserts its membership to GISC and infers that the purchase of insurance from a GISC member is a protection for the principle should things go wrong.

 

Despite this the Lender blames the Broker for the Sale, and therefore nullifies the protection of the Lenders GISC membership.

 

The broker is not a member of GISC.

 

Therefore the representations of the Policy Documentation are arguable.

 

Any Thoughts?

 

I'd say that the Buyer-Broker-Lender relationship is primarily governed by common law; rather than statute and the exact nature of the relationship will depend on the individual circumstances of the case.

 

If in doubt, sue everyone. e.g. Broker = 1st Defendant, Lender = 2nd Defendant, and possibly Insurer = 3rd Defendant.

 

That way if they're playing "pass the liability parcel", someone will be left holding it, when the music stops.

 

As long as its a Small claim, there's not really anything to worry about, especially if you've asked pertinent questions about the inter-relationship but been stone-walled.

 

...and (in the absence of a direct contractual relationship between Buyer and Broker) proceed on the basis the Broker was acting as Agent for the Lender under an ostensible or apparrent authority and that his statements are binding on the Lender. If you can show an employee/employer relationship, its a straight-forward bit of vicarious liability.

 

You may also like to ask the Lender outright if it believed it had a duty of care to you and if not, why not.

 

Oh and get details of the Broker's Professional Indemnity insurers and put them on notice... and keep pushing for details of how the Broker got paid.

[B]Gamekeeper turned Poacher.[/B] [B][SIZE=1][COLOR=silver]Disclaimer:[/COLOR][/SIZE][/B] [SIZE=1][COLOR=silver]My posts only contain general information and my opinion and they are provided on the sole basis that you will not rely on them. Nothing in them is, or should be considered as, legal advice.[/COLOR][/SIZE] [SIZE=1][COLOR=silver]No warranties, representations or undertakings about any of the content of my posts is given including, but without limitation, any as to the quality, accuracy, completeness or fitness for any particular purpose.[/COLOR][/SIZE] [SIZE=1][COLOR=silver]If you require legal advice, you should consult and retain a suitably qualified lawyer.[/COLOR][/SIZE]

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  • 7 months later...

Hi,

Looks like its been a while since any updates. I currently have 2 cases going on where PPI has been added to the loan amount, interest charged and the amount for PPI has been included in the total charge for credit.

 

Myself and Wife are being brought to court for loan agreements both exact same circumstances, but cannot find any definite legislation, or case law other than meadows to support our argument.

 

Regards

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