Jump to content


  • Tweets

  • Posts

    • Hello  Please help, as today I received a letter re. debt recovery.  Is there anything I can do at this stage? The driver fell foul of the confusing car parking situation re. Starbucks and McDonald's.   1 Date of the infringement 13/02/24   2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 5/3/24   3 Date received 7/3/24   4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] N   5 Is there any photographic evidence of the event? CCTV photos   6 Have you appealed? [Y/N?] post up your appeal] N   Have you had a response? [Y/N?] post it up N/A   7 Who is the parking company? MET Parking Services   8. Where exactly [carpark name and town] Southgate Park, Stansted   For either option, does it say which appeals body they operate under. IAS   There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE   If you have received any other correspondence, please mention it here  Final reminder on 9/4/24 & Debt Recovery letter dated 30/4/24   In either case scan up bothsides of any letters/tickets in or appeals made out to ONE MULTIPAGE PDF ONLY   Parking charge (1).pdf
    • Yes I can imagine that kind of thing rankles a lot. I don't know what the timescale is for making chargeback claims. I suggest that you find out and then change your way working so that you keep records at least until then. It may be six months
    • no need to use @username just type. please fill out the sticky  as it asks  dx    
    • It was more the principle of this matter the customer has made no attempt to return the products purchased nor have I had no prof of anything & i have had to try & prove the sale which was paid for by the customers phone at the till. Only keep them till I check if the settlements tally up with the bank. Just think its a way of being scammed & the banks are helping them in a way 
    • Well you could bring a small claim with a very high chance of success on the basis of what you say stop However it will cost you £35 at least for the claim fee – and possibly another 25 for the hearing fee. You would get these back if you win but I'm afraid that you don't have to ask yourself whether you think it is really worth it. I appreciate that you want to keep your desk tidy that maybe you should introduce a different policy in terms of record keeping – how long you keep them for
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Intrum Justitia - on behalf of paypal


psc945
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5671 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Have sent off the letter to IJ recorded delivery yesterday.(20th nov 07)

So will wait to see if they reply.

Now had an email from paypal's automated service, 'transaction has been

completed on your PayPal account'

On checking the balance has changed to -69p and it is saying the usual, if you do not put funds into your account we will take appropriate action!!

The account balance details it is showing euro's and every time I check the ammount required to restore the balance to zero in sterling it is diferent.

It looks like it was converted to euros about the time it went to IJ for collection.

It fluctuates with the exchange rate. I paid the higher of three figures I got when I wrote out the cheque. It looks like (haven't checked thouroughly yet) that the exchange rate has now meant the cheque has not covered the amount, so it looks like it's on it's way to IJ again.

 

Paul C

Link to post
Share on other sites

Any advice would be appreciated.

I have just typed up a letter to Paypal, feel free to edit,adjust,advise.

 

Paypal Europe

P.O.Box 9473

Dublin

Ireland

 

21st Nov 2007

 

 

Dear Sir/Madam

 

With reference to my letter of the 31st October 2007, re Paypal account and Intrum Justitia.

( email address) ebay nickname

You have failed to reply to my letter and my Bank cannot show any record of you asking for the transfer.

I would like to know how my Bank details are now back on my account profile without my permission and after you had deleted same, for not allowing transfer of funds. It is now showing a request 'Expanded Use Number is Needed' which was not there before.

I also formally ask you to send me a copy of your complaints procedure.

I have previously notified you that the amount you have claimed to be owed is in dispute.

No further requests or demands from you for any of the amount should continue neither directly or by any other means.

I was notified that the amount in question was taken on by Intrum Justitia and therefore any balance owing to you directly at that time was zero.

You therefore have no further claims in regard to that sum or any shortfalls you may believe would be due to the Euro/Sterling exchange rate.

 

I await your reply and relevant information requested.

 

Paul C

Link to post
Share on other sites

It's all part of the same complaint, really. You're unhappy with the way they are managing your account and now they are making demands from you for money you don't owe.

 

I would report them to TS.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

Link to post
Share on other sites

In terms of TS, first thing to do would be to phone your local branch. every TS seems to ahve their own procedures - they may want to to send things in, fill out a form, be happy just to take the details over the phone or may pass you over to consumer direct or the TS who covers the area the companies involved are situated in.

 

I can't advise which approach they will take - they'll tell you that on the phone.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

Link to post
Share on other sites

  • 1 month later...

Have received a letter from Intrum (dated 14th Dec 2007) and they have accepted payment and cofirmed the account is now paid in full, they have also sent a seperate letter (dated 30th November 2007) apologising and stating they have operators who are trained and only contact to help with the debts. They received and acted on the claim from paypal in good faith, they had no reason to doubt the validity of the information supplied. They have returned the account to the clients as financially complete.

Also enclosed was a copy of a leaflet to contact the financial ombudsman.

An SDR form they refer to in the letter however was not enclosed?

Still no reply from Paypal.

Paypal have now locked my account. Wonder why?

Now sending another letter registered to paypal for not repying to my last letter.

Paul C

Link to post
Share on other sites

  • 3 weeks later...

Just received my letter back complaining to PAYPAL - P.O.BOX IN iRELAND

It never arrived. The Post office could not deliver.

The post office have sent it back opened and new envelope dated 23/1/08

That means they did not receive it way back in Oct 2007. The indicator on the letter states Gone away/unknown.

Now what?

Does that mean I cannot proceed at all.

That was the address of paypal europe

P.O.Box9473

Dublin Ireland

 

Paul C

Link to post
Share on other sites

I thought PayPal Europe was based in Luxembourg now https://www.paypal.com/uk/cgi-bin/webscr?cmd=p/gen/mentions_eu-outside

If you find my advice helpful - please click on my scales

<<<<<< - they're over there!

Well, it's a funny black star now ...

The small print - any advice I give is freely given on the understanding that I am a layman and am not legally qualified in anyway.

Link to post
Share on other sites

Yes

But I checked for an address and that is one I got.

So not thinking I sent it to the Dublin address.

Ok will just send to Luxemburg and see if it gets a reply.

Paul C

Link to post
Share on other sites

  • 1 month later...

Failed misirably.:???:

Have sent all to the Luxemburg address.

Still have no idea what i'm doing.

So will leave this unresolved.

I have not the expertise to know what step to take, time limits and who to contact or knowledge to know which agencies to call in.

I have tried, got knowhere and obviously just hitting my head against a brickwall.Becoming dispondent. (At least haven't lost large sums off money as some ,have on this forum (Good luck in their endevours to redress the problem). I find these companies, small buisinesses hide behind low paid (in some cases) desk bound employees who want to impress and keep their jobs so do everything to stop you complaining or even to get basic rights.

So may just switch off my computer, file away my pens and leave the complaining to budding lawyers.

(Slowly slipping into tired depression)

:???: Paul

Link to post
Share on other sites

  • 7 months later...

I've had 2 phone calls from IJL saying I owe £35 to paypal.

 

The first call I received the man on the phone was really aggressive, demanded my credit/debit card details but didn't tell me anything or why I owed the £35 when I said I wouldn't give him my details he asked for my mobile number and that he'd be in touch.

 

Second call, I got about 10 minutes ago. I was told I HAD to pay it in full and that paying by debit/credit card was the safest way to pay but I still haven't been told what i'm actually paying, all I know is that it's for paypal which I rarely use unless I get something off Ebay which isn't very often. He gave me a reference number which he told me i'd have to use if I choose to pay by cheque or giro.

 

I haven't received a letter, just phone calls with men demanding my card details. I've looked on my paypal account to see if there's any information about it but can't find anything there, so i've e-mailed them.

 

What should I do?

Link to post
Share on other sites

Start a new thread as stated.

Give the details so someone can help with advice.

 

Don't pay anything, don't discuss on phone.

As stated, just tell them to put it in writing.

 

But start a new thread with all the details, to log your progress and get specific advice.

 

Paul C

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...