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    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. The parking is free but I suppose there must be a time limit on it that I am not aware of. We were in the area for around 4 hours. Makes us wonder how they deal with people staying in the hotel as the ANPR is on what appears to be a publicly maintained street (where london buses run) which leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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gargoil V Bank Of Scotland


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How could you ever doubt me! ;)

 

Lol!!! :D

 

(Yup havin fun, love when the callcentre hacks phone up, goin to get a stopwatch to see how quickly I can get them to hang up on me to see if I can keep breaking my own record!)

BOS

Claim No.3 for £589.75+8%, Decree received, Sheriffs Officers instructed to serve a charge 21/4!

Claim No.4:- claiming £1507.00, Court Papers submitted 5/4 !

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Keep going Gargoil, cos something is up with HBOS. I submitted a small claim and 2 summary causes against Halifax, and the court date was set for 18th December. today, to my complete surprise, the full amount of my claims of almost £4000 appeared in my account. I was expecting them to delay as long as possible, but it looks like they have conceded only a couple of weeks after receiving the court papers.

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Return Date a month from now. Again they jave left it very late!!! Bunch of bar stewards!!!

 

All good things come to those who wait! :D

BOS

Claim No.3 for £589.75+8%, Decree received, Sheriffs Officers instructed to serve a charge 21/4!

Claim No.4:- claiming £1507.00, Court Papers submitted 5/4 !

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  • 4 weeks later...

No update on this as yet though return date is on 5th january. Will be a nice little sum to receive at the start of the year!! ;)

BOS

Claim No.3 for £589.75+8%, Decree received, Sheriffs Officers instructed to serve a charge 21/4!

Claim No.4:- claiming £1507.00, Court Papers submitted 5/4 !

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Hi Gargoil

 

Can you help with some advice? Have read through this thread but still unsure about small claims proceedures. RBOS owe me £1550 in charges which would amount to around £200 interest. If I do 2 separate small claims, is it possible to submit both at the same time. Can yu also tell me if the interest is added within the £750 limit or would I need 3 claims for what they owe me. I would claim through summary cause, but I've read this takes longer and I was hoping to emigrate to Australia in jan / feb (but I want my money)

 

Cheers

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Claim no.2 settled now. Received a cheque for £828 on Friday!! Yey!!

BOS

Claim No.3 for £589.75+8%, Decree received, Sheriffs Officers instructed to serve a charge 21/4!

Claim No.4:- claiming £1507.00, Court Papers submitted 5/4 !

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Claim No. 3 papers drafted. a wee bit more complicated as I have £172 of charges left to claim on account 1 and £336 on account 3 to claim so combining the two claims and am asking for a few extra costs in this claim to give me a total of £589.75 not including interest!!! Handing them in thi stim enext week to give claim 2 a chance to be dismissed!! keep the cash coming Mr BOS!!!! ;)

BOS

Claim No.3 for £589.75+8%, Decree received, Sheriffs Officers instructed to serve a charge 21/4!

Claim No.4:- claiming £1507.00, Court Papers submitted 5/4 !

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Congratulations!!! I am just about to send my LBA to BOS for my 2 claims. I was thinking about going down the English route so that I could claim the total of both.

 

The BOS have been a thorn in my side for such a long time now too. It feels good to be able to fight back.

 

Well done.

Annie

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Congratulations!, I'm claiming on a summary cause for £1500 + interest and expenses, my court date is 09/02 with the return date being the 02/02. Here's the strange thing though - I have done a claim for my brother in law on exactly the same time scale as mine with BOS. The LBA's were sent the same day but when the two weeks were up I started court proceedings and my brother in law didn't. A couple of weeks before christmas he recieved a letter and a phone call from BOS offering him £700 on a £1500 claim he refused and they immediately upped thier offer to £1200. I'm starting to worry that I may have something wrong in the court papers and the BOS solicitors are sharpening thier knives!!!

Does anyone else know of this happening or is it that BOS just grab letters from a HUGE pile and then split them into a MAKE OFFER pile and a WAIT TILL the LAST MINUTE pile?

 

Cheers

 

Mark

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Dont think there is any method. I am still waiting for information in relation to my SAR. I have started 2 claims and sent off prelim. I havent even had an acknowledgement of the letters to LBA to be sent off on Monday.

 

I wouldnt worry about anything. they will get round to you.

 

Kind regards

Gemspan

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  • 4 weeks later...

Victory is mine!!! Power to the People - Britain fights back!!!

 

BoS paid all my charges + interest + court fees in to my bank last Saturday then sent me a letter on Wednesday to tell me that they only gave me the money back because it was easier than fight it. This was nearly 3 weeks before the court return date. On to the second claim now which is for a measly £264. but it's my £264.........

 

Thanks everybody

 

Mark

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roryroo,

 

I have had no reply to my LBA which I sent on 09/01/07. I have filed court claim today.

 

Killbi11

Bank of Scotland (In Scotland)

 

S.A.R. sent - 03/11/06

Statements received - 30/11/06

Prelim Letter sent - 04/12/06

LBA Sent - 09/01/07

1st claim filed at Sheriff Court (£720+int) - 01/02/07

1st Claim settled by BoS (£1037) - 17/04/07

2nd Claim filed at Sheriff Court (£735+int) - 11/05/07

2nd Claim settled by BoS (£977) - 13/06/07

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Roryroo,

 

I think there are solicitors offering to pursue these types of claims but I'm not sure what fees they are charging. If your claim is £5,000 and you want it completed in one go, then it would be sensible to have a lawyer pursuer the entire claim for you.

 

If you can be bothered however, simply break the claim up into 4 actions, raise them all at the same time and keep a good track on each one. It will actually be completed sooner than the Ordinary Cause court process a lawyer would pursue as the courts are very busy at that level.

S.A.R sent (RD) - 14/9/06 (no response) Reminder (RD) - 6/10/06 (no response) Phonecall to BofS chasing - 24/10/06 (no response) Final S.A.R - (Subject Access Request) sent (RD) - 26/10/06 (no response) Phonecall to BofS complaints - 2/11/06 Received statements back to 2004 only - 14/11/06 Another phonecall to complain - 16/11/06 All statements received - 31/11/06 Claim submitted - 1/12/06 Received acknowledgements - various over January 07 Telephone call to offer full settlement - 14/2/07

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roryroo,

 

The best thing is to put all the details of your claim on a new thread.

 

But apart from that, I think it is best you use the 'Summary Clause' action. This means you can claim below £1500. It costs the same (£39) as 'Small Claims' but there are larger costs if you lose (which is not really an option to be honest). This means you can split your claims into divitions of £1500 rather than £750 (small claim).

 

Also, I would not submit the claims all at once. You need to wait for the first claim to be settled and then submit the next one. I know it is a bit of a long drawn-out process but unfortunately we dont have the same privilages in this area our neighbours in England have.

 

KB

Bank of Scotland (In Scotland)

 

S.A.R. sent - 03/11/06

Statements received - 30/11/06

Prelim Letter sent - 04/12/06

LBA Sent - 09/01/07

1st claim filed at Sheriff Court (£720+int) - 01/02/07

1st Claim settled by BoS (£1037) - 17/04/07

2nd Claim filed at Sheriff Court (£735+int) - 11/05/07

2nd Claim settled by BoS (£977) - 13/06/07

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Thanx for advice i rang the financial ombuds very helpful she said bank has 8 weeks to reply which is wed next week rang bank they will defo be in touch by wed by letter phone or both. Financial ombuds said she would also send a letter to bank to say that i have contacted them and they will be looking into it if i don,t get my satisfactory response from them then they are getting involved (also sending me out a complaints form) How much clout do they have?

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  • 3 weeks later...

Well nothings ever simple. Claim 3 return date was on Friday past there and the hearing is this Friday. So I've sent away my Form 11 asking for all monies owed plus interest etc etc to be paid to me. The woman at the court suggested I rang the bank of ****e to see what they were doing. They actually claimed never to have received the summons!!!! I think they then realised that they must have received them and claimed to have "misplaced" them. I agreed to send a copy of the court forms to them so here is my nicey nice email to them. Think they'll get my point!!!! :D

 

NOTICE BEFORE ACTION

 

Court Reference XXXXX

Account no’s:- XXXXXX Sort Code:- XXXX

 

As per our telephone conversation yesterday please find a copy of the court papers which you were summoned with and you have claimed to have “lost” attached. The date for return for you to enter a defence was 16/02/2007. The hearing date is Friday 23/02/2007. As you failed to acknowledge or submit a defence I have applied to the court for a decree for an order for all monies owed plus interest plus expenses to be paid to me. Once I receive this decree I shall be immediately hiring a bailiff to recover this amount from your company on my behalf. I therefore urge you to pay this amount immediately. You can telephone me on XXXXXX to advise when I should receive payment.

 

Best Regards

 

gargoil

BOS

Claim No.3 for £589.75+8%, Decree received, Sheriffs Officers instructed to serve a charge 21/4!

Claim No.4:- claiming £1507.00, Court Papers submitted 5/4 !

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  • 2 weeks later...

Hi willow I certainly am but don't get much time to post about it!! Its like getting blood out a stone with HBOS now as I have a court judgement but still they fob me off!!!

BOS

Claim No.3 for £589.75+8%, Decree received, Sheriffs Officers instructed to serve a charge 21/4!

Claim No.4:- claiming £1507.00, Court Papers submitted 5/4 !

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Guest willowb

Hi gargoil:)

 

I don't know much about enforcement issues, sorry. I have a similar situation with B'card looming, how do you 'force' them to do something? hummm especially since mine is a default-removal and non-monetary....will have to search around.

 

I'm sure it'll happen soon hun, have you complained to the FSA etc? or the banking standards board? like I said, I'm unsure about this area.

 

Wxxx

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  • 2 weeks later...

Have my decree now, phoned customer reltions who seemed a bit peeved that I had their direct number, they are phoning me back before 2pm with an update. Just posted the letter below to them along with a copy of the decree. This give sthem till Monday to pay up. have name of Sheriffs Officers I can use if I don't have a cheque by then!!!

 

14th March 2007

Small Claims Reference:- XXXXXX

Account No:- XXXXXXX

LETTER BEFORE ACTION

Dear Sir/madam,

Further to my previous correspondence and court summons all of which you failed to acknowledge.

Please find attached the decree from Kilmarnock Sheriff Court stating the amounts you must now legally pay me.

If I have not received payment of by 19th March 2007 I will instruct Sheriff’s Officers to recover these funds from your company’s head office.

I calculate the total owed as being:- £724.37

Best Regards

gargoil

BOS

Claim No.3 for £589.75+8%, Decree received, Sheriffs Officers instructed to serve a charge 21/4!

Claim No.4:- claiming £1507.00, Court Papers submitted 5/4 !

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