She'd rather not name the company but it's a one man show. He's a local tradesman. He supplied and fitted the bathroom. I'm not sure why naming the company is relevant but as above it's a local tradesman working as a one man show. I'll mention to her about the interesting points you've raised. Sorry for the delay in replying. I was waiting on my cousin getting back to me.

This is on behalf of my cousin who lives in Scotland. "We got a new bathroom fitted in Feb. On 28 Mar discovered tray has a fault in it which has made it extremely prone to flooding. Fitter has said he's having issues getting manufacturer to admit the fault and agree to reimburse him to fix. He's continually promising to keep me posted with progress but literal days go by with him not contacting me. Its so bad I actually need to get into shower with my 6yr old in case it floods. Is there ANYTHING I can do to speed this process up or am I at his mercy?" The installer isn't prepared to take any action until he's compensated for his time from the manufacturer. In my opinion this is between him and the manufacturer, he should still rectify the shower in the meantime. The Citizens Advice gave her this letter to send him (attached). Is she heading in the right direction? Binder1.pdf

My 2009 Kia Ceeds ignition broke without any warning. This happened around 2005. Luckily it was still under warranty. It can happen any time although they should have contacted you to let you know. £350 sounds steep.

That would mean you didn't update your driving licence with your new addresses. It seems strange the police haven't 'doorstepped' you. They normally do this to confirm you were the driver.. Haven't you viewed the photographs? They are normally available online.

If this is from November 2017 when did you become aware you were being blamed for being the driver?

To be fair you shouldn't have left it out overnight as it's not classed as a permanent structure. I bought a cheap one from eBay and it crumpled like a cheap suit. I got my money back. That being said I don't think it's been particularly windy in the UK well it certainly hasn't been in Central Scotland where I am. I'd certainly question its quality but perhaps omit the fact you left it out overnight.

Thanks. Is there a cut off rate I can freely move at?

This one really gets on my goat. I signed up to a two year contract with Vodafone last year at £20pm. I've just been sent a text by them informing me the price will increase by 2.5%. I'm pretty happy with Vodaphone but then I was happy with O2, Plusnet and GiffGaff as well. It's the whole principle that gets me. If I lost my job and wanted to cancel they would be telling me I signed a contract and must stick to that but they seem to forget the contract when it works in their favour. Do I have to accept their increase?

Sure.

A few months ago I ordered some Fischer rawlplugs online. Inside there was a scratch card which I won and called the company to claim my prize. They said someone would contact me but several phone calls later and several promises later and I still haven't received any call to tell me what I've won. Can I take action? If so how do I contact?

I received a phone call from them last week. I informed them I didn't appreciate the phone call but since they were on the phone I informed them I didn't owe them any money and to stop harassing me. It sounded like a wee daft lassie on the phone who was reading from a script. She said they 'may' add this to my credit file. It sounded very much like a threat. Can they do this?

And when I post up I lose all my paragraphs ???

As many of you know GB energy went into receivership last year. I was a customer of theirs but left way before they went into receivership. The last bill I received was a credit of £78.03. I was told the company taking over the account would deal with this. life took over and I completely forgot all about it. I changed suppliers and heard nothing more until yesterday when I received an email from a company named CD: As a previous customer of GB Energy Supply Limited you are receiving this update to notify you of recent events regarding the Company. On 30 November 2016 at 00:01 (electricity) and 05:01 (gas), all customers that were being supplied by the Company were transferred to a new supplier, Co-Operative Energy (‘Co-Op Energy’) by Ofgem in accordance with the Supplier of Last Report (‘SOLR’) process. This enabled customers that were being supplied by the Company at that time to continue to receive their usual supply of electricity and/or gas without interruption. On 6 December 2016 Graham Newton and Tony Nygate of BDO LLP were appointed Joint Administrators of the Company. Since their appointment, the Joint Administrators have been working to realise the assets of the Company for the benefit of the Company’s unsecured creditors who are owed c£21m. Once the Administration, and any subsequent Liquidation process has completed, the Company will be formally dissolved at Companies House and cease to exist as a registered business in the UK. What happens next? You have received this update as a previous customer of the Company who changed utility provider prior to 30 November 2016 and according to the Company’s records have a balance owing to the Company. Although the Company no longer operates as a live business, all outstanding debts remain valid and therefore payable to the Company. It is the Joint Administrators’ responsibility to maximise asset realisations, including the collection of outstanding customer balances, in order to repay creditors who are owed monies by the Company. In order to facilitate this, the Joint Administrators have appointed CDS Global as agents on their behalf. Please note that the Joint Administrators, together with their agents, act as agents of ‘the Company’ and without personal liability. What do I need to do? A copy of your final invoice has been included in this notification, this balance relates to energy usage between your last invoice and the date of supply transfer/date you ceased to be a customer of the Company and is taken from the Company’s books and records. Payment can be made in the following ways: Cheque: Please make cheques payable to GB Energy Supply Limited (in Administration) with your former customer account number noted on the back. Cheques should then be sent to GB Energy Supply Limited (in Administration) c/o CDS Global, St James Place, 71 Main Street, Leicester, LE9 6RE Bank Transfer: Sort code 20-37-75, Account Number: 23727319, Account Name: GB Energy Supply Limited in Administration – debtor realisation account. All transfers should have the customer account number added to the notes / reason field. Credit/Debit Card: Please phone 0116 2961438 to make a card payment. Who should I call if I have any questions? All enquiries relating to the Administration process or account enquiries should be directed to CDS Global on 0116 296 1438 or by email to [email protected] If you require help or support with your financial situation you can speak to one of the independent organisations below for free: Step Change Debt Charity - Freephone: 0800138 1111* - stepchange.org National Debtline - Freephone: 0808 808 4000* - nationaldebtline.org Citizens Advice Bureau - Find your local branch at: citizensadvice.org.uk For some reason I cannot wrap any text in italics or bold. I've tried in FF and IE. Is there some fault with the forum? Any way I received a further email a couple of hours later stating if I paid that day I would receive a 10% discount. I suspect it's a [problem] but I'm not 100% also the fact I'm pretty certain they owe me money. Has anyone heard of these emails floating around?

HCEO I had to Google it

Not panicking, just looking for alternate opinions. I do wish you'd stop using acronyms. I have no idea what they mean.

I don't understand what you mean. What are the implications?

I done some research and discovered 'Which Legal' had a special offer on at half price POA until the end of January. I completed an on-line template and their paralegal team checked it over. I then had my dads doctor to countersign it. It's going through the Scottish offices as I speak. I despise solicitors as I have been ripped off in the past while going through family courts £205 an hour really is a mickey take, All in all it's cost me about £130 I'll use the same template for my mum

I have lived in Scotland since 2008. In 2013 I received legal aid for a court case in Manchester which I lost. A few days after the case I received a threatening letter from Rossendales debt collectors based in England demanding payment of £500. The threatening manner of the letter was unnecessary and I called them to ask who they were as I thought I would pay the legal aid agency. Their attitude upset me so I took advice and during this I learned from this site that I shouldn't pay any money to Rossendales I should in fact ask the LA agency to take the debt back and pay them directly. I contacted the LA but they refused to take the debt back. At this juncture I should mention there was some confusion as the LA agency had cocked up with mistaken identities and sent me someone else's debt for 9K. I was confused as Rossendales asked me for £500 while the LA agency asked me for 9K. It took quite a while to sort out as the LA agency I found out really are quite incompetent. I received numerous calls a week from Rossendales. When I answered there was no one on the other side of the line so I hung up. This went on for a few weeks until I blocked them as they were calling me while I was at work and meetings. To this day I still receive automated responses on my voicemail which I ignore. I have no problem paying but I won't pay Rossendales and the LA agency won't take the debt back so I'm in a quandary. I've been informed as it's a government debt it won't be time barred so this could go on forever or if they decide to take court action. Recently I've been watching 'The Sheriffs are coming' on YouTube. I know this is based in England and English law but it's made me wonder what action they could take up here. I'd hate for them to take the Scottish equivalent of a high court writ and come knocking on my door unexpectedly and seize goods. Is this possible in Scotland?

Thanks for the links but I already read them. However it doesn't provide any templates or none that I can see anyway. I'm wary about having a solicitor draw it up for me as I think most of them are **** sucking leeches but that's another story I just wondered if there were any templates online I could use.

My dads 73 and suffers from ill health. I've dealt with all his financial affairs for years but thought we're better making it official. He has agreed to giving me power of attorney and I've been looking through the process of carrying it out. We've decided to go do it ourselves and wonder if anyone on this site has experience of doing it themselves and if there are any good templates around? I live in Scotland.

If my memory serves me correctly it is unlawful to work longer than 4 hours without a break unless your shift is less than 6 hours. I can't see your employer agreeing to this because if someone had an accident then he would be liable and could be sued. I used to be a trade union shop steward.

Well it's over 6 months now and I've received nothing since May. It seems their threats didn't work and they've moved on

I still get about 2-3 calls a week but my phone automatically rejects them and they leave a message on my voice mail which I just delete. I wonder if there is a human being calling me or an auto dialler?

A quick update. I've been on holiday for a month hence the delay. I emailed Jon but he never replied! I called the Falkirk gym in Falkirk just after starting this thread and asked the gym member to get the manager (name removed) to call me. I received no call. I received another letter from Harlands in November which I opened on my return from holiday last week. I called Xercise4less this morning and through luck (name removed) the manager answered the phone. I explained my situation but he said I had to go online and cancel there and my membership was still active and in arrears. I explained as far as I was concerned I had gave him 30 days notice via my email sent in June and I cancelled properly. He refused to accept this. He came across as a complete edited. So I'll be ignoring any further letters.

I thought vehicle clamping wasn't allowed in Scotland https://www.scotcourts.gov.uk/about-the-scottish-court-service/scs-news/2016/11/24/fines-dodgers-pay-up-after-cars-clamped