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    • So I am now in receipt of a second Letter of Claim this time from DCBL although their letter head now says " DCBLegal"  😱 Now I'm guessing one response to a letter of claim is sufficient and I could ignore this but having been inspired by other snotty letters I wanted to have another bash at one. How does this sound? Dear Lackeys of Company with Unconscionable Morals, Thank you ever so much for gracing me with yet another Letter Before Claim on behalf of Excel Parking Services. How many of these delightful missives do you plan on sending before you muster the courage to follow through on your threats to take me to court? Just so we're clear, here is the response (in italics by that I mean the slanted text below) I previously sent to Excel’s Letter Before Claim, in case your attention to detail is as lacking as I suspect: I am currently 2-0 up in terms of Small Claims Court proceedings and I look forward to the opportunity to claim a hat trick, this case being more straightforward than my previous two. I will be asking the court for an unreasonable costs order under CPR 27.14(2)(g) due to your conduct over this absurd claim. Despite my best efforts, you continue to assert that I have breached your terms. However, I cannot breach terms that I was not present to accept. Have you even read my initial response? I suggest you review it thoroughly and save yourself some money. Additionally, please refer to section 13 of the IPC Code of Practice, 2023 edition. I eagerly await your deafening silence. Remarkably, I haven't heard a peep from Excel since my response; instead, they've passed the baton to you to perform this tiresome routine once more. Consider this my official notice that I am sending a cease and desist letter to Excel Parking Services. Their relentless hounding has crossed the line into clear harassment. Any further demands for payment from you, as Excel's lackeys, will be regarded as nothing more than shameless acts of intimidation and harassment. I now look forward to the deafening sound of your silence. Yours sincerely,
    • Personally I'd go to it and object for the sake of it. They have to attend anyway so I can't see you being liable for any costs or anything (if they try to ask for attendance costs, just say that firstly it is their application, secondly it is from their own making, thirdly that they would have to come anyway so you shouldn't need to bear their costs.   When you turn up you should object on the basis that the witness has been in office since the time of the order, and could have done their witnes statement in advance of their AL. Their poor planning is not your fault, 7 days is too rushed for you as a LIP and there is no good reason that a company can't organise itself to sort WX in time. Also they say finalise so they already have something, its not like thye have nothing. Their amendments cannot be so important if they are being added so late.   see what @AndyOrch says but that's my thoughts  
    • Yes, in the main your understanding of my case is right. Linked below to the post with the final WS sent to the court and to Evri.   
    • Hello, welcome to CAG. As you say, appealing this ticket doesn't help as these people hardly ever accept appeals. They don't care how difficult someone's life is, they just want the money. The forum guys should be along later with thoughts for you on how to deal with this. Best, HB
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mega-dealer won't accept my rejection of car


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Hello Everyone

 

 

In essence.

 

I bought a car, pre-registered by a franchised dealer though with delivery mileage and so considered a used-approved car by them. The cost was £70000

 

The car developed a transmission whine within the the first 35 miles or so.

 

Dealer asked me to keep using the car a wee while longer and 'drive-it-in', though they booked in the car for 2 weeks or so hence. This I did for close to the two weeks then the car needed recovering as it had broken down (loose HT Lead they said)

 

There kept the car to investigate the whining. And provided me with different loan cars then finally a car identical to mine and yes...with the same problem but way worse!

 

They invited me to drive other cars of the same year and model..new ones from the forecourt. these too made the same sound! They fobbed me off with it being a 'feature of the car'...feature it may be but its a whine that exists when the car is in gear and at certain speeds and not at all when allowed to free-wheel

 

Car was investigated using diagnostics provided by the manufacturer and this took...14 weeks. the car was then returned to the manufacturer for further investigation. after 2 more weeks I decided to reject the car. Its been too long and Im in limbo

 

No faith in the brand nor its customer services.

 

I invoked my short-term right to reject, as the clock 'stops' once the car is returned to the dealership

 

There have been many discussions with the dealership. they aren't keen on emails nor recording what is said, nor referring to my emails in written replies.

 

I have asked for my money back or reasons wy they aren't paying.

 

And that I will not be taking any further calls...email only

 

The dealer has now stated that they have not accepted my rejection. That I must 'work with them' ..that old reply...Ive maintained the same stance of rejection and the reasons why, and used their own warranty guarantee...which is really a copy and paste of Consumer Act .

 

If they don't accept it...it ant happen!!

 

Any members here with a dynamic way to punch through their nonsense??

 

Oh..the car, is miraculousl now cured...with a clip apparently...its an issue which dogs hundreds of these cars..its on many forums. Im a consumer champion!!,,,no... Seems Im just being 'picky' haha

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Moved to vehicles forum

 

So you have the car and its fixed?

Edited by Andyorch
Posts merged

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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No. Never had the car back

First 13 weeks with dealer then a month at the factory. Factory have told dealer that it's an easy fix...only a clip. But I've already rejected the car and have no desire firnits return it to have a test drive or see how I feel about it now as the dealer would have wished.etc etc

 

Every 67 plate of this that I have expeenced has the same fault. I wonder how many others have made complaint.

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