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    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
    • To which official body does one make a formal complaint about a LPA fixed charge receiver? Does one make a complaint first to the company employing the appointed individuals?    Or can one complain immediately to an official body, such as nara?    I've tried researching but there doesn't seem a very clear route on how to legally hold them to account for wrongful behaviour.  It seems frustratingly complicated because they are considered to be officers of the court and held in high esteem - and the borrower is deemed liable for their actions.  Yet what does the borrower do when disclosure shows clear evidence of wrong-doing? Does anyone have any pointers please?
    • Steam is still needed in many industries, but much of it is still made with fossil fuels.View the full article
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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having seen a few threads re such

 

Dispatches tonight @ 8 ch 4

Yodel are appalling, that program only scratched the surface of Yodel muppetry.

We could do with some help from you.

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Yodel aren't a real delivery company. They operate a "deliver when we feel like it, and in what ever condition" policy. Hermes are just as bad, they leave my girlfriends deliveries out in the wheely bin.

 

It all comes down to job satisfaction and wages, or lack of... The woman using her own car and being paid 60p per drop was probably out of pocket... no fuel allowance, plus yodel save on costs such as tax and insurance, wear and tear, etc... I used to drive for DHL using my own car and although I never resorted to throwing stuff over the fence, I can see why, when you've made 3 attempts (unpaid) to deliver, you might be tempted, just so you can get paid. TB

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It all comes down to job satisfaction and wages, or lack of... The woman using her own car and being paid 60p per drop was probably out of pocket...

 

I'd bet that her insurance didn't cover for commercial work such as deliveries. :-(

 

I do wish people would stop referring to these next-day parcel companies as "couriers". It lends an air of credibility which they do not deserve.

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I'd bet that her insurance didn't cover for commercial work such as deliveries. :-(

 

I do wish people would stop referring to these next-day parcel companies as "couriers". It lends an air of credibility which they do not deserve.

 

The Job Description is courier whether you drive a 7.5 tonne box, Sprinter, Transit, or car. Some companies do try harder, for example the text message or e'mail DPD sends also says that your parcel will be delivered by your Courier, XXX between say 10:01 and 11:01, they will only fail a delivery under extreme circumstances, When I buy IT gear, I buy from firms that use DPD.

 

As I do some regular part time work for a delivery company, in a Sprinter not a car (NOT FOR YODEL ) I feel insulted I had best look for a job stacking shelves in Tesco to help pay the bills whilst I wait for customers to pay invoices for Media and web services, or even jack it all in and go on the sick and let the State keep me. Not all delivery companies are as bad as Yodel.

We could do with some help from you.

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I've had many parcels delivered by Yodel and never have they been late or given any other problems. Guess it might have something to do with where you live, everyone is happy in the Westcountry :)

 

It depends on the depot, I have seen Yodel drivers lobbing parcels into a field as he didn't want to drive up the track to the farmhouse, in Mid Wales however he was Agency, agency drivers are as a rule the ones who will cut corners, and there are many good Yodel drivers out there, and the issues are usually at Peak around Christmas when they have to use agency staff. Anyway as I have taken Mr.P's comment regarding the status of couriers personally, I need a stiff drink.

We could do with some help from you.

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Glad to see you edited your post. Get one in for me while you're at it :)

 

A virtual pint to you Conniff, anyway I think a game on Postal 2 will bust my stress and lower the blood pressure.

We could do with some help from you.

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Anyway as I have taken Mr.P's comment regarding the status of couriers personally, I need a stiff drink.

 

Please accept my apologies. It wasn't my intention to insult you or anyone else.

 

I have worked as a motorcycle courier, and am well aware of the pressures the job entails. It is hard work for little profit and the very real risk of serious injury (or worse).

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No... you can't eat my brain just yet. I need it a little while longer.

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Please accept my apologies. It wasn't my intention to insult you or anyone else.

 

I have worked as a motorcycle courier, and am well aware of the pressures the job entails. It is hard work for little profit and the very real risk of serious injury (or worse).

Thanks and regards, Motorcycle Courier is no doddle, especially in winter, but actually the main issue with Yodel is the Agency drivers, as many don't understand what multi-drop is, so never get into the swing of 100 plus drops a day.

We could do with some help from you.

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Please accept my apologies. It wasn't my intention to insult you or anyone else.

 

I have worked as a motorcycle courier, and am well aware of the pressures the job entails. It is hard work for little profit and the very real risk of serious injury (or worse).

 

It is very hard … when I worked as a self employed courier, it was impossible to break even, let alone make a profit… which is why I gave up. I actually enjoyed the job.

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It is very hard … when I worked as a self employed courier, it was impossible to break even, let alone make a profit… which is why I gave up. I actually enjoyed the job.

It is difficult, in the rush to the bottom the worker suffers rates per parce seem to have stagnated over the last 10 years. Incidentally Amazon Logistics seem to be expanding, as they are doing more of their own deliveries, but again difficult to make money without doing 13 hours a day in a Transit Connect or Custom.

We could do with some help from you.

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I have to be honest and say, I have a lot of parcels delivered by Yodel and find them OK. Only once did I ever have a problem where the package was damaged and left in the rain.

 

I receive an email when they have control of the parcel and I can then track it until it is delivered to me. The last few packages have had to be signed for.

 

The company seems to have regular drivers as it is the same guy that delivers to me. Although I guess it could be just this particular unit that has the regular guys.

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that must take some doing...eg at least 10/hr, 1 every 6 mins!

 

Impossible not to make mistakes under those circumstances… people should stop blaming the couriers and think of the pressures they are under in order to provide a cheap service. TB

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I order a lot online & overall I'm very happy as the Courier keeps me informed via tracking & email/texts. Although I've had a few recent(ish) incidents.

 

Yodel, threw my orders into a not quite a neighbours garden, laid in wet grass overnight (only found out when they came knocking).

 

Unknown, delivered a daybed/trundle recently & trundle box looked like it gone 3 rounds with a hard object. (bent & missing bits, a bit of a nightmare trying to get sorted).

 

Personally I feel Couriers do a good job, esp like my DPD courier who always has a very large round (I was no 90 the other day) that's some deliveries to get done in a day!!

I don't suffer from insanity, I enjoy every single minute of it!!

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DPD lets you track the courier drop by drop online and gives you a one hour delivery window, Yodel, and Amazon Logistics just tell you it is out for delivery, so you have to wait in all day.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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......... (I was no 90 the other day) that's some deliveries to get done in a day!!

it is. kudos to the couriers that do that, properly.

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