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    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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New Cancellation Rights


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2.1 This instrument implements most provisions of the EU Consumer Rights Directive (the remaining provisions are implemented

in the Consumer Rights (Payment Surcharges) Regulations 2012 and the Enterprise Act 2002 (Part 8 EU Infringements) Order 2013). It will ensure that consumers and traders are clear about the bargain they are making in three main areas: information which traders should provide to consumers; cancellation rightsand responsibilities; and measures to prevent hidden costs. Together with the draft ConsumerRights Bill, these reforms constitute a fundamental reform of UK consumer rights, which will contribute to markets working more effectively, thereby driving economic growth.

http://www.legislation.gov.uk/uksi/2013/3134/pdfs/uksiem_20133134_en.pdf

 

http://www.legislation.gov.uk/uksi/2013/3134/schedule/4/paragraph/2/made

 

 

On the 13 June 2014 the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 SI 2013 No. 3134 will come into force. Go to Regulations (pdf 360 kb)

These regulations will apply to contracts concluded on or after 13 June 2014. On this date, the Distance Selling Regulations 2000 and the Off Premises (Doorstep) Regulations 2008 will be revoked.

Where goods received are faulty or not fit for purpose or as described, consumers have different rights which are covered by separate legislation. Go to our webpage Consumer Rights Bill

 

http://www.newcastle.gov.uk/business/trading-standards/fair-trading/guidance-cancellation-rights-consumer-contracts

 

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/266525/bis-13-1368-consumer-contracts-information-cancellation-and-additional-payments-regulations-guidance.pdf

 

The Consumer Contracts (Information

Cancellation and Additional Charges) Regulations

2013 (Regulations) cover on-premises, off-

premises and distance trader to consumer

contracts subject to certain exceptions. This

includes auctions (although there are no

cancellation rights in relation to public auctions)

and contracts for social services and healthcare

(which are not covered by the Consumer Rights

Directive (CRD)). They implement the bulk

of the CRD and will supersede the Consumer

Protection (Distance Selling) Regulations

2000 and the Cancellation of Contracts made

in a Consumer’s Home or Place of Work etc.

Regulations 2008. The superseded legislation

will still be relevant in respect of any contracts

concluded prior to the Regulations coming into

force.

http://www.taylorwessing.com/fileadmin/files/docs/Consumer-Contracts-Regulations-2013.pdf

 

  • The Regulations replace the Consumer Protection (Distance Selling) Regulations 2000 (the "DSR") and the Cancellation of Contracts made in a Consumer's Home or Place of Work etc Regulations 2008.

 

  • The Regulations extend the period from when a consumer can voluntarily withdraw from a contract (the "cooling-off period") from 7 working days to 14 calendar days. The Regulations also amend the point at which the cooling-off period commences for contracts for the sale of goods, and the maximum duration to which the cooling-off period may be extended in lieu of the trader meeting its obligation to notify the consumer of their cancellation right.

 

  • The Regulations amend the timeframes around the provision of refunds, and provide that consumers will generally be required to return goods (or otherwise evidence such return) in order to receive a refund.

 

  • For online services contracts, the Regulations require the consumer to make an express request before the trader can commence services during the cooling-off period, and amend the rules around the consumer waiving his or her withdrawal right during such period. There are also provisions allowing traders to be paid on a pro-rated basis if services are provided, and subsequently cancelled, during the cooling-off period.

https://www.twobirds.com/en/news/articles/2013/uk/new-consumer-protection-rules-adopted-in-the-uk

 

Cancellation Rights for distance and off-premises contracts

Length of cooling off period -

The cooling off period during which consumers can

cancel orders for digital content, goods or services will now be 14 calendar days.

Currently, the cancellation period is 7 working days for distance sale contracts and 7

calendar days for doorstep sales contracts.

For contracts for the sale of goods, the cooling off period ends 14 calendar days after

the day on which the goods are delivered. If the goods are delivered in several

instalments then it will be 14 days from receipt of the last instalment.

For contracts for the sale of digital content (which is not on disk or another tangible

medium), the cooling off period ends 14 calendar days after the day on which the

contract is entered into.

For contracts for the sale of services, the cooling off period ends 14 calendar days

after the day on which the contract is entered into unless the consumer has expressly

requested that the services commence before then and has waived his cancellation

right.

Standard cancellation form

– The Regulations contain a model cancellation form

which can be used to notify consumers of their right to cancel before they enter into

distance or off-premises contracts, but a trader can use its own wording if it chooses

provided such wording is clear.

 

http://www.stevens-bolton.com/uploads/changes-to-consumer-law-in-the-uk.pdf

 

Inertia selling

The Regulations protect consumers from unsolicited sales and additional charges

which have not been agreed in advance.

In such cases, the consumer is not required to pay for the unsolicited supply of

products. Similarly, the consumer is not required to pay additional charges unless he

gave express consent to such charges before the contract was concluded.

Helpline charges

Where a trader offers consumers a helpline for queries concerning goods, services

and/or digital content which the consumer has purchased, calls to such helpline by the

consumer must only be charged for at the basic rate.

http://www.stevens-bolton.com/uploads/changes-to-consumer-law-in-the-uk.pdf
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