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    • Thank-you dx, What you have written is certainly helpful to my understanding. The only thing I would say, what I found to be most worrying and led me to start this discussion is, I believe the judge did not merely admonish the defendant in the case in question, but used that point to dismiss the case in the claimants favour. To me, and I don't have your experience or knowledge, that is somewhat troubling. Again, the caveat being that we don't know exactly what went on but I think we can infer the reason for the judgement. Thank-you for your feedback. EDIT: I guess that the case I refer to is only one case and it may never happen again and the strategy not to appeal is still the best strategy even in this event, but I really did find the outcome of that case, not only extremely annoying but also worrying. Let's hope other judges are not quite so narrow minded and don't get fixated on one particular issue as FTMDave alluded to.
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    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bought fake goods from store.


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I visited the Torquay branch of Comet yesterday and purchased two pairs of 'Monster Turbine' headphones at a discounted rate due to there current financial situation. Upon getting home and inspecting the supposedly two identical pairs of headphones it is clear there were differences between the two. Further research online suggests that one of the pairs are a fake set so i returned to the store to try and take action.

 

Due to Comet currently being in administration they were unable to refund or exchange the items despite the store manager and fellow colleagues acknowledging one of the pairs were fake. I'm am now at odds with what to do, writing to the administrator will more than likely prove fruitless as i will merely become an unsecured debtor and at the bottom of the pile of those set to receive money. Regardless, my staturory rights have been infringed as the goods were definitely not 'as described' and as such is a legal matter.

 

If anyone has any help or advice with what to do in this strange situation it would be most appreciated.

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Receipt states 'No refunds or exchanges. Statutory rights unaffected' so fortunately they're no. Have e-mailed my local trading standards office but from what i understand they can only threaten with legal action and continue with it if the issue continues. Come next year there will probably not be a Comet Ltd. in existence and thus no one to prosecute so again, unfortunately, i feel this action will prove fruitless. This has happened through what i can only assume is someone buying a real pair of headphones, returning a fake pair and Comet not doing any quality checks on the returned item and putting them back into circulation. I'm just shocked that because of Comet being in administration this allows them to negate their responsibilities to consumers and go unpunished whilst i'm left with a fake product and out of pocket.

 

I paid on my debit card so i think my only course of action is through the 'Visa Cashback' system suggested in your link to try and dispute the payment, so cheers for your help.

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visa debit cashback, requires bank to play ball, all not very helpful. try visa direct, but run out of the usa, so doubt you will get anywhere.

Its people buying very expensive things like televisions that will get real problems when they go wrong. Its a gamble really.

worth a try though.

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I bought some of these from comet too and I'm worried they are fake as they had clearly been opened already despite having a comet seal on them. Please please can you help by showing me the differences between the two you bought and which are fake?

 

Thanks,

 

DJ

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Jesus Christ, what the hell are they doing stocking counterfeit headphones?

 

I hope you get something sorted with Visa to get your money back, you definitely just need to keep on at people to get somewhere, don't give up, I spent over two months of calls/emails/banging my head off a brick wall to get my refund.

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I think what was suggested up thread is most likely...someone buys the headphones, places a fake pair back in the box, and then returns them to the store. they're then one pair of expensive headphones and a tidy cash refund up.

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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I bought some of these from comet too and I'm worried they are fake as they had clearly been opened already despite having a comet seal on them. Please please can you help by showing me the differences between the two you bought and which are fake?

 

Thanks,

 

DJ

 

 

Normally the fakes turn up on ebay Now at a COMET near you .

 

Real and Fake Guide ,

 

http://reviews.ebay.com/FAKE-vs-Genuine-Monster-Turbine-Headphones?ugid=10000000021535680

Regards

GorgieBoy

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How much did the item cost and did you buy it on debit or credit card?

If you bought it on a credit card and it cost more than £100, you will be protected as your bank is equally liable for the product under s75 Consumer Credit Act.

If you bought it on a debit card, you will probably be protected by visa's chargeback scheme.

It is worth contacting your bank about this.

 

Trading standards won't be able to help. Unfortunately, you are now just an unsecured creditor in an insolvent entity. You won't be able to get your money back from Comet. Do check the news though, if Comet get bought out by a private equity fund they might honour Comet's previous committments to consumers.

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I'd personally walk in there and lift a TV or something and use it as equity until they played ball. Police wouldn't have a hand in it as it is a strictly civil matter in my opinion.

 

Obviously, in reality, you'd be the criminal, police would come and nick you, comet would get TV and headphones and resell both.

 

What con-artists.

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To be fair to Comet in this instance, they didn't carry out the 'con' - they were conned.

 

Steampowered has given good advice about credit and debit card chargebacks - it's probably the best way of dealing with it.

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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