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    • Indians, traditionally known as avid savers, are now stashing away less money and borrowing more.View the full article
    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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QuickQuid Repayment Plan


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Hello, I'm writing to QuickQuid to try and arrange a repayment plan for my loan, however after reading this website for a while I have some questions and I was wondering if someone could read my E-Mail to give any constructive criticism.

 

Why should I E-Mail QuickQuid rather than phone them?

Is it appropriate to call them to make the arrangements and then E-Mail them to confirm?

Is there any law, bill or statute I should quote if they disagree with my plan? Or anything else I should say to assist my request?

 

I am writing to discuss my loan with QuickQuid. The loan numbers are as follows:

#5121301

#4998210

The loan conditions previously in place involved the lending of £400, which was a two part loan with £94.40 to be paid on 24th August 2012, and £518 to be paid today, on the 21st of September.

On the 24th August 2012 I agreed to pay the £94.40 on the 21st September 2012 (Today at time of writing), due to financial difficulties. On this date (24th August 2012) I was assured by a customer service representative that if I called prior to or on the payment due date of the £518 then QuickQuid would further extend this payment by four weeks to the 19th October 2012 in order to meet my financial needs. However, Since this date I have been in an incident of no fault of my own which has resulted in an injury to my wrist and knee, leaving me on sick leave from work. Fortunately my employers sick leave policy enables me to make my full contractual pay (therefor excluding overtime).

With this in mind, I am writing in full to inform you that while the £94.40 can be taken today on the 21st September. However I am financially unable to meet the arrangement of £518 either today, or on my next pay date, the 19th October 2012. In light of this, I have calculated my contractual income against my financial obligations (Rent, Food, Travel etc.) and I have drafted a payment plan. The payment plan involves four payments every four weeks. These payments are the absolute maximum I can afford in my present work state, and I believe they allow me to pay off my debts in a consistent, reasonable and honest manner, where QuickQuid is receiving all funds due to them. The payment plan I have arrived at is listed below:

19th October 2012 - £131.00.

16th November 2012 - 129.00.

14th December 20120 -129.00.

11th January 2013 - 129.00.

If QuickQuid agrees with this payment plan, please respond to this email to confirm the details, and please provide me with QuickQuid's preferred method of payment. I would like QuickQuid to bare in mind I am presently confined to home, and thus I believe the most appropriate course of action is to either set up a standing order with your company or supply me with the bank details of QuickQuid with a reference number, so as I can manually make the payments on the date's they are due.

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Always email as you can keep a record, with regard to making payments NEVER give you bank deails as they will empty your bank account, send the payment via standing order as you control the payments. they will ask for account details stand firm . keep to the dates cheers

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Never phone a Payday lender. They will bully, intimidate and harass you into agreeing with what THEY want, and not what is most beneficial to you.

 

There is no statute law as such, but there is regulatory guidance which they should adhere to, although Quick Quid are notorious for thinking they dont have to.

 

Your letter could do with a few changes, as there is no reason to go into so much detail. QQ do not need that info and will most likely ignore it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hi Sturdymo10,

 

First to answer your questions:

Why should I E-Mail QuickQuid rather than phone them? As the two above already stated: 1) So they cannot bully you into paying more than you wanted and 2) to have written proof

 

Is it appropriate to call them to make the arrangements and then E-Mail them to confirm? This would be an option if you are "tough" and confident enough to deal with them over the phone

 

Is there any law, bill or statute I should quote if they disagree with my plan? They will not disagree with your plan as it is over 4 months - they will accept it.

 

Or anything else I should say to assist my request? To the contrary, do not say too much (as renegadeimp already pointed out)

 

 

In your situation the quickest way to arrange a repayment plan with them is over their live chat. Login, state that you are in financial difficulties and chat with them. They will agree to 4 month plan. Take a screenshot/printout as proof (but they will send you an email anyway).

 

You cannot use their UK bank account for repayment, so standing order is not an option. Open a new basic bank account instead where you pay in only the monthly rate two days before due, and then pay with this new bank account via direct debit.

24/7 Moneybox: 195.00 - Oustanding: 0.00

British Pearl/Spondoolies: 752.10 - Oustanding: 0.00

Cash on go/Peachy: 206.30 - Oustanding: 0.00

EarlyPayday: 325.00 - Oustanding: 0.00

Lending Stream: 1398.46 - Oustanding: 0.00

MicroLend: 780.00 - Oustanding: 0.00

Minicredit: 520.00 - Oustanding: 0.00

MonthEndMoney/PaydayUK: 937.50 - Oustanding: 0.00

MrLender: 715.00 - Oustanding: 0.00

Pounds2Pocket: 2328.00 - Oustanding: 0.00

QuickQuid: 1800.00 - Oustanding: 0.00

SafeLoans: 450.50 - Oustanding: 0.00

Speed-E-Loans: 516.00 - Oustanding: 0.00

SwiftSterling: 1295.00 - Oustanding: 0.00

Toothfairy Finance: 544.00 - Oustanding: 0.00

TxtLoan: 450.00 - Oustanding: 0.00

WageDayAdvance: 670.80 - Oustanding: 0.00

Wonga: 1336.86 - Oustanding: 0.00

Total: 15220.52 - Oustanding: 0.00

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Just to note, screenshots/printouts are not considered proof as they can be doctored very easily. What you want to do if you are using live chat, is to DEMAND an email of the conversation while you are on the chat with the rep. If they refuse or make excuses, then tell them that no payments or offers of repayments will be forthcoming until they adhere to what you say.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Guest QuickQuidCustomerService
Hello, I'm writing to QuickQuid to try and arrange a repayment plan for my loan, however after reading this website for a while I have some questions and I was wondering if someone could read my E-Mail to give any constructive criticism.

 

Why should I E-Mail QuickQuid rather than phone them?

Is it appropriate to call them to make the arrangements and then E-Mail them to confirm?

Is there any law, bill or statute I should quote if they disagree with my plan? Or anything else I should say to assist my request?

 

Hi, sturdymo10. It was great speaking with you. We hope you are happy with the payment arrangements we were able to work out. If you have any further questions or issues, please contact us via your preferred method of communication and mention this forum and your username. Lastly for your safety, we would like to ask that you avoid posting your personal details, including loan numbers, on this or any public forum. It is meant to protect you from would-be fraudsters. Thanks so much for your cooperation and for being such a great customer. Cheers.

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Now the question remains, did QQ pressure them into agreeing a high repayment rate as usual, and why are QQ and P2P posting from the same place, when theyre meant to be 2 separate companies.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 2 weeks later...

SturdyMo, do everything in email or writing so you have your proof.

Ive had several problems with them,such as them not crediting my postal order payment to my account. They say that because i sent it to the London address and not the Sheffield address, it takes long longer to proccess as they have to forward the payment on to them. Its already been 15 days and now im panicking as to what to do if they dont credit my account and/ or dont return the postal order.

 

However on live chat with the collections department, due to redundancy I cant pay the amounts they want and so i got it down to 56 a month via direct debit,...but its a different account to my normal one. Took me 2 days to sort it out as the manager was meant to call me back within the hour yesterday, but it didnt happen and so i waited more than 1 hour longer than i shouldve today but u have to keep on at them if you want to get anywhere. I had to keep on their ass to send me a confirmation email of the repayment plan.

 

Also, if you write to them, its unlikely they will respond to you. They are in the USA but operate here so if they tell you you cant repay by Postal Order, ignore it as they wont refuse your payment. They also told me by mailing the payment to Sheffield address, theres nobody there to sign for it so i couldnt have send it by recorded post...basically calling me a liar....but i sent it to their correspondence address in london lol

 

But yeah, so far it seems i have gotten somewhere with them, but I just need to find out my rights about what happens to my postal order ive sent if it isnt credited to my account by November as they are saying there is no record of any received payment on my account. I worry about who i would have to report to if my account isnt credited, how i get my money back etc...xx

They updated my details but i had to chase their ass for confirmation of repayment plan as my account when i log in states they are processing a payment of 345.33 LOL

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SturdyMo, do everything in email or writing so you have your proof.

Ive had several problems with them,such as them not crediting my postal order payment to my account. They say that because i sent it to the London address and not the Sheffield address, it takes long longer to proccess as they have to forward the payment on to them. Its already been 15 days and now im panicking as to what to do if they dont credit my account and/ or dont return the postal order.

 

However on live chat with the collections department, due to redundancy I cant pay the amounts they want and so i got it down to 56 a month via direct debit,...but its a different account to my normal one. Took me 2 days to sort it out as the manager was meant to call me back within the hour yesterday, but it didnt happen and so i waited more than 1 hour longer than i shouldve today but u have to keep on at them if you want to get anywhere. I had to keep on their ass to send me a confirmation email of the repayment plan.

 

Also, if you write to them, its unlikely they will respond to you. They are in the USA but operate here so if they tell you you cant repay by Postal Order, ignore it as they wont refuse your payment. They also told me by mailing the payment to Sheffield address, theres nobody there to sign for it so i couldnt have send it by recorded post...basically calling me a liar....but i sent it to their correspondence address in london lol

 

But yeah, so far it seems i have gotten somewhere with them, but I just need to find out my rights about what happens to my postal order ive sent if it isnt credited to my account by November as they are saying there is no record of any received payment on my account. I worry about who i would have to report to if my account isnt credited, how i get my money back etc...xx

They updated my details but i had to chase their ass for confirmation of repayment plan as my account when i log in states they are processing a payment of 345.33 LOL

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  • 2 months later...
  • 4 weeks later...

From the last letter i wrote to quick quid on the 3rd of Jan it has taken until today to receive a reply to my official complaint, not only has the reply taken over a month to receive but it's just at this stage an apology whilst they review my case further, not much i can say other than quick quid are far from efficient when i comes to dealing with complaints, although a payment plan was arranged with quick quid previously they took the full funds from my account bringing me over my overdraft so that I will incur further charges, their debt maybe paid but my finances are far from resolved.

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If you made a FORMAL complaint, then let them try and stall. They have 8 weeks to resolve your complaint, or you can take it to the FOS. QQ think they operate under US law and think most people dont have knowledge of their basic rights in the UK.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 1 month later...

Thanks for making me aware that quick quid have 8 weeks to resolve my complaint as they really are milking it, had i not known that's the case i would have thought their just ignoring me, funny how they can get the cash in your account in 10 minutes but take forever to resolve a issue.

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They do that, because a lot of people have no idea of the 8 week time limit and just forget about the complaint. This allows the lender to carry on as they were.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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