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    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Provident- battle for a friend.


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Hi

Just been asked to help a friend,

 

 

D, who has recieved a letter from Provident saying that as of the 22nd August

they sold the account to AK and BCW are managing the account.

 

This letter is dated the 17th october 2014.

 

Also recieved is a letter from AK, dated 17th october 2014,

saying the have purchased the account from provident and the outstanding balance is £xxx.

 

These I believe, and cant say way incase they are watching, have been printed from the same printer.

 

Also recieved is a letter dated the 14th october 2014 from BCW saying they are disapointed the situation remains unsolved.

this is also a Settlement Offer offering him a exceptional opportunity to settle on highly favorable terms

they are willing to accept under £500 less as long as its paid in 3 months and

they reserve the right to register a deafult on the account then the client will mark it as partily settled.

Highly favorable to them l see.

 

I have noted the dates they must think that we have a time machine due to the dates.

 

D has not got any paperwork for this account so l am SARing Provident and CCAing BCW and will go from there.

 

l have agreed to battle for him,

he is a Mental health patient and

l fight all his battles for him.

 

 

He has asked l dont scan or put copies of letters on here but said l can give necessary details to help with the issue.

 

Just looking to no if there is anything new with Provident and if l could get the debt wiped completely based on the extortinate rates.

 

Any advise based on this would be a help l have been out of the battle for a few yrs now.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Sorry ment to add

 

BCW= Buchanan Clark Wells

AK= Aktiv Kapital

P= Provident

D=My friend.

 

Just incase anyone wanted to know who l am on about or newbies.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Discounts mean something is wrong with the debt. Especially when it comes to a backstreet loan company like provident.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Yep l no Renegadeimp have dealt with them myself they ended up with nothing. tho it did not go to a DCA stayed with them. Never dealt with a DCA for provident.

Looking to pay nothing due to the rates they expect you to pay and the agent stopped coming round as he was scared of the dog.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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you want to see the agents note book entries

 

 

was this his only loan..i bet not.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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DX l dont no.

 

Provident have never conversed with D over this.

 

 

The only reason we know the agent was scared of the dog is because he did not turn up twice and D called him.

He ignored the call, well it rang a few times then went to voice mail,

 

 

a handwritten note was put through the door on a compliments slip saying he would be getting a new agent due to current agent being scared of the dog.

 

 

It seemed strange to me re the phone so we tested it if the call came from any of Ds numbers

and it was visable then it would ring then go to voice mail

but if the number was not visable or came from my mobile then it would answer.

 

Local office was phoned by me with D there giving permission and

l asked how come this had only just come up when agent had been several times before

and not been a problem but one day when the agent turned up and D was not there the dog barked and the agent got scared.

This is a day the agent turned up when he was not ment to.

The dog is a huskey but are they not ment to bark at the door.

 

 

D has had the dog a number of years must be since my middle one was in the local surestart nursery

so were talking 4-5 yrs and the dog and agent had meet before especially when the agent brought the money round

as he would have been in the flat.

 

The new agent was never sent or no further contact.

This is the first contact in months from anyone to do with Provident.

 

Though on one occassion my partner and l were at the flat looking after the dog due to hospital visit as D has a few medical issues

and the agent never provided any type of id to prove they were a agent and had the right to collect

he handed me a tesco clubcard saying that me.

 

 

I went and got mine saying snap.

Never had any paperwork a folder or anything.

As far as l was concerned he could have been a [problem] artist as result he went away empty handed.

 

 

I was told when we had a provident loan, over 10 yrs ago, that the agent should always produce a id

to say they work for provident and we could ask for it at anytime as they would regularly have to renew it.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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it Is 'unusual' for provi loans to be sold on.

 

 

typically mind

its because loans were a 'rollover' or a 'new' loan

and the agent took immediate payment for the 'new' loan the day he gave the cash over

 

 

breaks the CCa 14 days cancellation rights

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Well l no that no new loan has been taken out in months as no contact has been made. I have never known a provi debt to be sold either. It does seem strange to me but the provident letter is clear and the BCW letter is also comfirming its a provi debt.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Be aware of BCW ... I had a Provident loan and like you the agent stopped and there were all different kinds of arguments but it was passed to BCW who after a month were telephoning my landline 5-8 times a day, my mobile 5 times a day and my works number 2/3 times a day all from different numbers. They ignored the No Calls letter and i eventually took it up with both Trading Standards, OFT and the local police (who by the way do nothing as they claim it is a civil matter)

 

They use mobile numbers, Skype numbers and numbers from different locations around the UK as well as the non-geographical numbers

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Hi

Just been asked to help a friend,

 

 

D, who has recieved a letter from Provident saying that as of the 22nd August

they sold the account to AK and BCW are managing the account.

 

This letter is dated the 17th october 2014.

 

Also recieved is a letter from AK, dated 17th october 2014,

saying the have purchased the account from provident and the outstanding balance is £xxx.

 

These I believe, and cant say way incase they are watching, have been printed from the same printer.

 

Also recieved is a letter dated the 14th october 2014 from BCW saying they are disapointed the situation remains unsolved.

this is also a Settlement Offer offering him a exceptional opportunity to settle on highly favorable terms

they are willing to accept under £500 less as long as its paid in 3 months and

they reserve the right to register a deafult on the account then the client will mark it as partily settled.

Highly favorable to them l see.

 

I have noted the dates they must think that we have a time machine due to the dates.

 

D has not got any paperwork for this account so l am SARing Provident and CCAing BCW and will go from there.

 

l have agreed to battle for him,

he is a Mental health patient and

l fight all his battles for him.

 

 

He has asked l dont scan or put copies of letters on here but said l can give necessary details to help with the issue.

 

Just looking to no if there is anything new with Provident and if l could get the debt wiped completely based on the extortinate rates.

 

Any advise based on this would be a help l have been out of the battle for a few yrs now.

 

 

 

 

It is accepted practice for a debt purchaser to send a notice of assignment on behalf of the original creditor.

DNs can be sent by the OC the assignee or both.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Be aware of BCW ... I had a Provident loan and like you the agent stopped and there were all different kinds of arguments but it was passed to BCW who after a month were telephoning my landline 5-8 times a day, my mobile 5 times a day and my works number 2/3 times a day all from different numbers. They ignored the No Calls letter and i eventually took it up with both Trading Standards, OFT and the local police (who by the way do nothing as they claim it is a civil matter)

 

They use mobile numbers, Skype numbers and numbers from different locations around the UK as well as the non-geographical numbers

 

Well non geographical numbers are blocked on Ds phone so are unknown numbers. The best part is he never answers the phone anyway. Oh and they will be billed per phone call.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Oh and l no its accepted practise but generally they are sent in same envelope not in a provident envelope for the provident letter and a normal envelope for the AK letter.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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