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    • I have recently found myself in financial difficulties and with the help of forum members in another thread regarding this, I think I can get myself sorted. My query here is how to deal with a Cifas marker that has been logged against me by one of my creditors for "evasion of payment". Admittedly yes I did get a £5000 loan with them and have not paid any payment but at the start of the year, which is when the loan landed, I realised I was going to be struggling to repay that and other debts and I contacted MCB to ask if there was any way I could extend the loan from 24 months to 36 months. I explained my situation and that I was going with a DMP and asked them if they could help me with this. They did not reply. I then emailed them again a month later explaining that my DMP was going ahead and could they confirm that the direct debit was indeed cancelled. Again, they did not reply. The DMP fell apart and so did everything else thereafter. My bank withdrew my overdraft and said I could not stay with them (I thought initially that it was because of the DMP) so I opened another account (Starling) and set up all my direct debits etc with the new bank. A month into being with the new bank, they contacted me and said they were closing my account in three months. So I started applying for other basic accounts and every single one of them either refused or revoked.  Through the help in the other thread, I requested a SAR from Cifas and discovered that I have this marker against my name for "evasion of payment". I have logged a complaint with MCB on the advice of other forum members, but my query really is do you think the marker is fair given that I did ask them for help and I did explain that I was going to be struggling financially to repay the loan over the original two years, and is there any way that I can get it removed? I fully admit that I have yet to make a payment to them and I suppose in my naivety and panic I thought if I emailed them early on they could extend the loan and help me out, but they didn't even reply  I did manage to open an account with Monzo before the marker was in place, but I am very concerned that if Monzo do what Starling did, I will have no bank account to pay my bills or get my wages paid into.  Realistically based on the information I have given here, what do you think my chances are of getting this marker removed? Any help/advice on this would be greatly appreciated x
    • Thank you dx, that is what I intend to do now. I have gone through all the SAR documents, a lot of which I am seeing for the first time! As per my previous post #116 letters and statements alleged to have been sent to me, as recorded on their system notes I have not received. Letters I have sent requesting information and account statements have not been recorded as being received by them, all were sent either by Recorded or Special Delivery. I have all the proof you menrtioned from my files for payments and from their SAR info for fees added. Thanks t
    • In my experience (not with car payments) but with many other things, my partner has been ill and signed off in the past and we have been unable to meet various commitments.  Naturally if you ring the call centre they are going to fob you off and tell you you must pay, that's why that never ever works. I would obtain a note from her GP listing all her health issues plus medications plus side effects, then write to the finance company with a copy of it, explaining the situation, as you have here, asking for a payment holiday. Perhaps mention that the car is very much needed for hospital appointments etc. It's likely the finance company would rather you pay till term end than, chase you for money they will never see, and sell the car at auction for a loss,  You can search some of my threads going back years, advising people to do this for Council Tax, Tax Credits, HMRC, Even a solicitors company and it always works, because contrary to popular belief people are reasonable.
    • Sorry, I haven't ever seen one of these agreements. Read it all and look out for anything that says when she can withdraw and when she is committed to go ahead. If it isn't clear she may need to call the housing provider and simply say what you posted here, she doesn't want to go ahead and how does she withdraw her swap application?
    • Thank you! Your head is like a power bank of knowledge.  Her health issues are short term, due to a relationship breakdown she took it pretty hard and has been signed off work on medication for 3 months. She only started her job in February 24 so does not qualify for any occupational sick benefits, which is where the ssp only comes in. (You will see me posting a few things over the coming days, whilst I try and sort some things for her)  I sat with her last night relaying all this back and she does want to work out a plan, she was ready to propose £100 for the next 3 months and then an additional £70 per month onto of her contractual to "catch up" but Money247 rejecting the payment holiday and demanding £200 thew her, which is why I came on here.   
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Wonga Repayment Plan


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Hi

 

This is my first post and am looking for a little advice.

 

I recently set up a repayment plan for my wonga debt of £1100.

 

The plan has been agreed and I have received the confirmation email of paying £120 over 10 months.

 

I checked my online account and the interest has been frozen and the plan is showing on my account,

 

however under the extend loan section it says the i have reached the maximum number of extensions and full payment is due on my original payment date.

 

Is this standard when setting up repayment plans?

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Ignore it and pay the agreed plan by standing order. Do NOT use a credit card and do NOT use direct debit.

 

You have the agreement in writing, so if they breach it, you have full grounds to throw the account into dispute/deadlock.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Did you get that confirmation in writing? From now on, you must get everything in writing, and NEVER use the phone to call them.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I did get written confirmation!

 

I have a record of all correspondence with them regarding this from the first email I sent explaining my financial difficulties,

cancellation of CPA with both bank and wonga,

screenshots of the I and E form,

confirmation of plan from wonga,

screenshots of account once the plan had been set up,

confirmation of standing order set up etc!

 

I'm not giving them any room to screw me over!

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Keep bombarding them with several emails a day until they get so sick of seeing your emails they see and send you an Income and Expenditure form you fill in online, and u can tweek figures where neccessary until the payment arrangement is to your needs then accept.

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Hi,could I just ask,how did you set up your repayment plan? I need to set one up but am unsure of the most successful way to go about it.

Thanks.

 

I intially emailed them and got the standard email reply, I waited until 3 days before my repayment was due, filled out the I and E form online and it was set up in less than 10 mins! No need for phone calls and no hassle!

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Secure your bank account , and stop worrying. If they refuse to reply, it's THEIR problem. Not yours.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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No. You must write to them and hand it in to your branch. We've had many reports of people calling their bank, but the debits still go through.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Never phone the Creditor. Keep everything in writing, so you have full evidence of what is going on. You could email the bank, but you would need to make sure you CC it to yourself AND get a read receipt to prove they recieved it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 4 months later...

Hi irishgal25

 

Just a quick question re your p/plan set up with wonga, I assume you went through wonga's online p/plan i & e but can see that you managed to set a standing order up with them, so does it give you the option to do this on the form and if not how did you go about setting the standing order up with them and did you tell them that you were cancelling the CPA and they were okay with this.

 

Any advice would be grateful.

 

Tinks

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You tell the bank to cancel the cpa. Not Wonga.

 

If you have their bank details then you set the SO yourself. You dont need permission from wonga.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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