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    • Indians, traditionally known as avid savers, are now stashing away less money and borrowing more.View the full article
    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Car broke down 4 days after purchase, I want my money back!!


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Hi. Is there anyone out there who can help??

 

I bought a 55 reg Ford Mondeo LX diesel from a second hand dealer. The next day black smoke started coming out when i put my foot on the accelarator. 4 days after purchase we took the car out for a drive on the motorway for the first time and the glow plug warning light came on, we lost power but managed to limp off of the motorway, lots and lots of steam started coming out of the back and we broke down on a busy A-road with my young baby in the back. We had to be towed home by RAC. As it was a sunday afternoon we had to wait until the next morning to contact the dealer, her told us to contact the warrenty co and they told us to take it into a garage for a diagnostic my dad towed me to a local Ford dealership. Ford diagnosed the problem a a worn turbo and possible further engine damage which couldn't be determined until the turbo had been fixed. The warrenty co had rejected the claim because Ford have said it's clearly an existing condition (have this in writing form the warrenty co and Ford will be providing us a diagnostic report stating that it's an existing condition). We've spoken to Consumer Direct for advice and told the dealer we want to reject the car and have a refund (either my old car returned plus the £950 we paid on top, or else the total cost of the Mondeo, £3250). He told us that because he's being, in his words, "helpful" in trying to get the car fixed (which he's not, he's just trying to push the warrenty co to pay so he doesn't have to) that he doesn't have to give us a refund. We've put in in writing to him that we want a refund and are now playing the waiting game.

 

Can anyone give any advice please? As I've said I have a young baby at home and being without a car is very stressfull. I just feel like we've been conned.

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The warranty is irrelevant here. You claim ia against the seller and as already pointed out, you should reject but you will need to put it in writing and send by recorded delivery. Come back if you need further help.

 

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You must first give him a chance to repair the car for you. You cannot automatically reject the car. You can expect a loan car while yours is being repaired. Most reputable traders will do this for you.

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You must first give him a chance to repair the car for you. You cannot automatically reject the car. You can expect a loan car while yours is being repaired. Most reputable traders will do this for you.

 

Yet again duff advice.

 

The car obviously has a major mechanical problem which, after just 4 days of ownership, is rejectable. However, yes, the OP could demand a repair if he so chooses but from his description, I would advise he rejects.

 

Consult Trading Standards for clarification of the SOGA OP to clarify the advice given in posts 3 & 4.

 

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Here we go again!!!!!!!!!

 

Need the Dragon on this one me thinks!!

 

Warranty will not be valid as there is usually a delay between point of sale and when it comes into affect. And.......the warranty is not a warranty but an insurance policy sold as a warranty. The two are disticntly different.

 

Something again the OFT needs to clamp down on.

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Sam you will find the period of time at which point a person can reject a car has not been dictated in law. For instance the car may of travelled 500 miles in that 4 days. The seller may well agree to refund but could argue that in 500 miles the OP had opportunity to discover any major faults. But it is a grey area as to specifics in law and does need clearer guidance from SOGA.

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Need the Dragon on this one me thinks!!

 

 

You called? :)

 

Car was faulty at point of sale. Reject the car under the sale of goods act. Car is not fit for purpose bought. Ideally get the car back onto their premises and hand them the keys. Make an exact note of the time and date and ideally take a witness with you.

 

Having done that, give him 14 days to refund your money in full making it clear that are rejecting the car and will not accept a repair. Mark your letter 'Letter before action'.

 

If you don't receive your refund or a promise of such within 14 days, issue a CC summons immediately.

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Hi , thanks for all the responses!

 

I like Dragons suggestion but unfortunatley the car isn't roadworthy and it's a bit of a distance (7 miles)to go on tow, especially as I found it so scary being on tow just the short distance to the Ford garage! In answer to some of the questions and comments, it was the first time I'd driven the car any distance and even then I didn't get all that far, probably got 40 miles before breaking down. Before that I'd only used it to pop to supermarket 2 miles away, that sort of short trip. There is no HP. I have sent him a letter by recorded delivery saying I reject and want a full refund and am waiting for a response.

 

The car broke down on 8th May. I've been on a website called "Sale of Goods Act Hub" and now have a better understanding of consumer law. A lot of people have said that he probably think he can bully me because I'm a woman but I'm going to hold my ground! Just hoping this is all sorted out before out holiday which we need a car for, otherwise will have to hire a car.

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If the car is un-driveable, did you indicate this in your rejection letter? I would of put something like; 'it is available to collect at your conveinence'. After all, if they had sold it correctly, it wouldn't of been un-driveable now would it?

 

If you do find yourself hiring a car, you may be able to claim the cost back under 'consiquentail losses' should you have to take the matter to court.

 

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