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    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
    • To which official body does one make a formal complaint about a LPA fixed charge receiver? Does one make a complaint first to the company employing the appointed individuals?    Or can one complain immediately to an official body, such as nara?    I've tried researching but there doesn't seem a very clear route on how to legally hold them to account for wrongful behaviour.  It seems frustratingly complicated because they are considered to be officers of the court and held in high esteem - and the borrower is deemed liable for their actions.  Yet what does the borrower do when disclosure shows clear evidence of wrong-doing? Does anyone have any pointers please?
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Locked in car park


Patma
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Hi, A good friend of mine has asked me to post his experience on the forum and ask for advice. Almost 3 years ago, he had attended a Saturday morning class at his local College, Plymouth College of Art. On returning to the college car park, he found the barrier was down and he couldn't get his car out. He walked around the area looking for someone from the college to open it up for him, but no-one was there.As he had a long drive home and didn't want his car stuck there till Monday morning, he decided to see if he could lift the barrier himself and managed to do so.

A few weeks later he was arrested and charged with criminal damage, for which he accepted a caution.He asked for the CCTV cameras to be looked at because they would show that he had not used excessive force and had tried to find assistance,but it was claimed that the footage was lost or wiped. He was adamant that he had not done any serious damage to the barrier and he should know because he had previously worked as a service enginneer for car park barriers.

Some months later he received a demand from solicitors acting for the college, (Lyons Davidson) for almost £4000 and claiming he had wrecked the barrier which had to be completely replaced. There were other claims made also to the effect that notices were provided giving instructions as to what to do in the event of getting locked in. I actually went with him to take photographs of the entire car park and there were absolutely no such notices. It was obvious though that a flashy new barrier had been installed to replace the old, rusty one.

He wrote back demanding proof of the damage caused and a breakdown of costs, but nothing was forthcoming and everything went quiet until this week, almost 3 years later.

Now he's had a new demand for payment with threats of court action etc.

Can anyone throw any light on what his rights are in this situation please?

He's certain a new barrier wasn't necessary and the college were definitely lying about the circumstances. Also does anyone know when such a claim becomes statute barred?

Any advice would be very welcome.

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A couple of things,you state that he accepted a caution,if he was not guilty of anything then he should not have accepted it.

Secondly he should have made a subject access request for the CCTV images under the data protection act.

The request to provide the information regarding damages etc was a reasonable one.

Pre action Court protocols demand that you be given information to enable you to properly defend any court action.

My guess is that this debt/alleged debt has been sold on.

Can you say who are the DCAs /Solicitors involved ?

 

Finally have you kept a log of actions and copies of letters sent asking for info ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Thanks Martin, Yes I thought it was a pity he accepted a caution too. It didn't seem right to me either, but he said he was overwhelmed by the whole thing and it seemed like the easy way out, at the time. Now he regrets it for sure, especially having his DNA taken.

 

The solicitors are Lyons Davidson.

Yes he has kept a proper log and copies of correspondence.

Thanks again for your help.

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ok no problems.I have a letter which will assist-will let you have a copy once things are a bit more clearer-but needs to be sent out ASAP.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi again,

The solicitors are Lyons Davidson.Thanks very much for your help and for the offer of the letter, Martin. It's much appreciated. If there's any more detail you want, just let me know. My friend is in a bit of a tizwoz about it all and I didn't really know what to advise him.

All the best, Patma

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Patma - trying sending Martin a PM or email - he may not be picking up that you need his help.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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Pm landed-will sort something for you when I have finished what I am on now.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 weeks later...

Time ran out to send a reply so I suggested my friend more or less reiterate his previous letter which kept them quiet for 2 years or so. Basically he pointed out numerous inaccuracies in their letter and asked for proof of the damage they claim was done and a proper breakdown of costs.

We now await their response.

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Hi there,

 

Over the years i have had my fingers in many pies. The thing i'm on with now is electronic security (including access control, i.e barriers)

 

Legally i don't know where you stand, but i can tell you that £4000 is very excessive. I pay £800 for at the most for barriers (top end at that), at worst all you're friend did and would be physically cable of would be bending or breaking the boom. Possibly loosening the case fixing bolts.

 

I charge less than £4000 for a complete new install, i.e new motor, gearbox, casing, boom, warning lights, saftey photocells, saftey induction loops, intercom, access control, 10 rf phobs, rf reciver card, tilt support etc. . all installed and supplied and mains power installed and certificated. All from scratch.

 

A 8 meter boom (largest on most standard barriers - 2 4 meter booms bolted together) costs at trade £100 + vat - Call-out is £295.00 + vat

 

I'd tell them to shove the £4000

 

I suggest you friend phones a few companies (not telling them the story) and asked for a quote for a vandilised barrier - I gaurantee every company will give you a call-out price and a cost for boom without needing a site survey (remember - they will mark up boom so it will be more than £100)

 

I am no expert but i assume if it goes to court, the judge wont look kindly on this company having there whole system upgraded due to your friends unfortunate situation, especially as he has been more than co-operative.

 

Just my 2p

 

Good look

 

Chris

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Agreed - this smacks of betterment. They found someone stupid enough to accept the accusation of criminal damage and went to town. This would have more properly dealt with through the council's insurers, who would then look to him for repayment of repairs but NOT replacement.

 

Because it is a public body, he can make a Freedom Of Information Act request, requiring sll details of the use and costs of this barrier and the actual costs of its installation and replacement.

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Thankyou Chris and Buzby for your thoughts.I really appreciate them. I'll pass on all the info and suggestions. I think you're both right about the overcharging. We were thinking that too, but it's really encouraging to get confirmation and some solid facts to back them up.

The Freedom of Information request is brilliant idea too. Will keep you posted. Thanks again for responding, Patma

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  • 3 months later...

Well, I have an update. After hearing nothing all this time, a court summons has arrived today.

As soon as I can get sight of it, I will post the details.

All advice/suggestions very gratefully received. My friend hasn't a clue how to defend a court summons and neither have I, apart from reading about other people's experiences on the CAG forums.

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Thankyou Buzby for responding. We had hoped this matter had gone away again when the last letter was ignored, so it was a bit of a shock when the court papers arrived.I'll be checking the documents carefully for the court stamp when I get to see them today and I'll post more details asap. Nothing forthcoming as far as FOI request, so I agree it's time to pursue that more vigorously.

The date of the actual incident was 3 years ago exactly(4th March). I'm curious as to whether there is a three year deadline in cases like this. Does anyone have any idea about that?

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If they are pursuing you for money, then they have 6 years from the date the costs were incurred. If they're pursuing you (or your insurer) for the damage to the barrier with no cost of restitution, then I would think they'd be well out of time - but I'm not up to speed on English Law.

 

As a side issue, you could pass this on to your car insurers (at the time) but they may obkect if you hadn't forewarned them of this.

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Thanks again for your input Buzby. The summons definitely seems genuine now that I've had a good look at it.

I'm desperately trying to find out what the procedure is to fight this now.

First of all, the summons has come from Bristol and our nearest court would be Plymouth, so can anyone tell me whether it's possible to get it moved and if so at what stage that needs to be done?

On the acknowledgement of service part of the paperwork there's a box to tick to say whether you dispute the jurisdiction of the court, so I was wondering if that should be ticked or not.

Also how much detail does my friend need to go into about his defence on this initial form.

The particulars of the claim as given by the claimants are very inaccurate and contain a lot of false statements. So does he need to challenge them at this stage?

We really need some advice please from those of you who have experience of courts.

I will gladly post any parts of the summons that would help in giving advice btw

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The statements of Claim may well be inaccurate, but the time to challenge this is when the case calls as you'll be rejecting their claim anyway. As for the court procedures with such a claim, I only have experience of the Scottish system, so other CAG members might be better placed than I to advise you on this.

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Just for my input, I am not sure if I am missing something here. Are you intending to defend the entire claim, or merely question the value of the claim? As I would have thought a defence to the entire claim would automatically fail, as the person in question has admitted to the criminal offence where the requirement for evidence is much more stringent.

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7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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In other words, to my mind as the person has accepted an offence of criminal damage, there is no question to be answered in court that this person is liable for the costs as a result of the criminal damage - there is only a question of the value of these costs.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Thanks for that, Mr Shed. My friends thinking so far is that he is willing to pay the reasonable cost of any damage he may have done, but that the college has failed to provide any proof or information as to what damage he allegedly caused.

 

Last year he re-visited the police station where he was cautioned and discovered that the police had taken the word of Plymouth College of Art and had seen no evidence of damage themselves. He also spoke to a solicitor and it was suggested he may possibly have a case for getting the caution set aside.

I guess this complicates everything even more, but for now it may be best to take it a step at a time and deal with the current court summons. Plymouth College of Art and their insurers, Royal and Sun Alliance have failed to respond to three written requests for information and proof of what they are claiming. He also wrote to the company who were named as having done the work, Universal Security UK Limited and they ignored his request for a breakdown of what was done and why.

 

I don't know whether this thread is in the right place now that court action is happening, so could a mod or someone who knows please give me some input on whether I need to start a new thread and/or get this moved.

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