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    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
    • To which official body does one make a formal complaint about a LPA fixed charge receiver? Does one make a complaint first to the company employing the appointed individuals?    Or can one complain immediately to an official body, such as nara?    I've tried researching but there doesn't seem a very clear route on how to legally hold them to account for wrongful behaviour.  It seems frustratingly complicated because they are considered to be officers of the court and held in high esteem - and the borrower is deemed liable for their actions.  Yet what does the borrower do when disclosure shows clear evidence of wrong-doing? Does anyone have any pointers please?
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Parking Charge Notice From Parking Eye


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Hi all, new to the forum no doubt like many others when they do a google search for advice on parking tickets!

 

I've today received a parking charge notice from Parking Eye, requesting payment of £80 or £50 if paid in next 14 days.

 

They have sent the notice to me as the registered keeper, and I was driving, although obviously the letter doesn't offer any proof of this but photographic evidence may!

 

The charge is for parking in B&Q Crewe before hoping on the train to Manchester, so was over the 3 hour limit by 4 hours (09:50 til 16:59).

 

I accept that it was me driving, I'd also accept that I was parked there that long, but its not a busy car park on a weekend (it was Saturday) and I'm reluctant to pay such a large charge for very little.

 

What would you suggest I do, I don't really want to keep receiving letters from them, nor from any solicitors, and certainly don't want a black mark against my name/credit, or someone turning up at the door.

 

If I ignore will they really go away, or just increase the charge and eventually take it to court.

 

I have no financial problems, I could pay it to avoid hassle, but thats not really the point is it? I just can't spend much time on this, as I'm busy enough already!

 

Please help.

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Private companies cannot issue 'fines'. You have just received an unenforcable invoice.

 

It's a [problem].

 

• do not pay

• do not contact them

ignore all letters you receive, no matter how threatening

ignore all their lies about court costs, CCJs and owner liability

• they will go away after 5 or 6 letters

• they will not go to court

 

These companies make their money by scaring people into paying when they don't have to. If they can scare 50% of people into paying with a few letters, it's a good business to be in.

 

Parking Eye are well known here. They just send a few letters and then give up.

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So with such a bad reputation why do companies as large as B&Q employ their services?

 

What makes companies like these any different from council owed parking companies conducting the same practises?

 

I have no problem with paying for the use of their car park, after all, I did use it to get a train elsewhere, and was over their allowed time by 4 hours, but I'd prefer a reasonable charge, say of £10 (what it would have cost me to park in the train station car park or in manchester itself), therefore I'm not willing to pay £50!

 

In their letter they have used the following words/wording which I'd class as either intimidation, or giving the illusion of legal:

 

"You are required to pay..."

"Breach of the terms and conditions..."

"We are happy to provide parking facilities for legitimate customers..."

"legal proceedings may be issued against you..."

"Your possessions being seized"

"If you are unable to pay the debt..."

 

.

Edited by ian-d
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ian-d

 

The £60 may not be that much to you but it is very important to Parking Eye. Multiplied by the number of tickets by the number of different sites, it is a multi million pound business. They do not have the statutory powers that councils have so try to compensate by aping the council paperwork and add to the mix by making all sorts of outrageous claims of their own.

 

Their claims have no basis in law but that in itself will not stop them making them. You have a simple choice, either accept the minor annoyance of receiving 5 or 6 letters which you don't have to answer or pay a completely unjustified £60 to a bunch of latter day dick turpins.

 

Remember any "moral" issues you may have would be with B&Q not Parking Eye. It is not Parking Eye's store, it is not their land, why should they benefit at all?

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haha, was wondering what you were talking about before removing it :)

 

Well I guess I'll leave it be then, see how many letters they send me, here's hoping no one has ever been taken to court. :)

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So with such a bad reputation why do companies as large as B&Q employ their services?

 

What makes companies like these any different from council owed parking companies conducting the same practises?

 

Ignorance or profiteering usually. B&Q either won't have a clue about the legality of the ticketing system, or they know full well and are happy to take a cut out of each ticket.

 

As well as raking in their ill gotten gains, private parking companies pitch to gain new business and will present themselves as solving all your car parking problems. They usually gloss over the legality of charging penalties, or twist the law to make themselves sound legit.

 

The Co-op are probably the worst. Despite their 'ethical' image, they love to employ parking companies who rip people off.

 

As for local authorities, they have statutes in law which legitimately allows them to charge fines.

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Hi Ian and welcome,

 

You could always wait until they spend their £2.50 with the DVLA to get the registered keepers details, and then simply send them a letter telling them, 'to take the matter up with the driver'. Information which of course you are not obliged to provide.

regards

Please remember our troops, fighting and dying in our name. God protect them.

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  • 4 weeks later...

I didn't go anything in the end and no surprises have not heard from them, I atleast expected a second letter to feel the satisfaction of knowing they've wasted more money pursuing me.

 

Is it still a little early to expect nothing more from them (3 weeks) or can I look forward to the second letter soon? ;)

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It was 6 months between the ticket and the first letter with the PPC I'm dealing with at the moment.

 

Wow! And there was me thinking that as it is 14 weeks since I got my invoice and still no "Letter to RK" that mine had died an instant death. Seems I have a fair few weeks to wait as yet.

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Mine was from one of these 'buy-it-yourself ticketing schemes'. You pay £99 for some tickets, dodgy signage and fraudulent yellow PVC envelopes and send the details of who you've caught to the parking company. Then you get a cut of any tickets that pay up.

 

The man who was playing traffic warden must have been slow to get his tickets in, in my case!

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Well, they finally got in touch, but not ParkingEye, it's a letter from CCSCollect, requesting that I must pay the debt immediately, and that it's now £110.

 

They go on to say that they may pursue this matter through the appropriate legal channels, and that if I ignore them, a bailiff may attend your address, to remove goods.

 

Is that still a 'run-of-the-mill' response? Still ignore then?

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some of us want to get real court papers from one of these outfits....

Your bang on there Lamma, I want Simplex to take me to court, oh what fun it would be, especailly after the Dept Collectors letter I recevied today! :)

 

Ian-d, it might be worth you reading my experiences, mine started in Mar 08, still ongoing, but nothing at all for me to worry about.

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Well, they finally got in touch, but not ParkingEye, it's a letter from CCSCollect, requesting that I must pay the debt immediately, and that it's now £110.

 

They go on to say that they may pursue this matter through the appropriate legal channels, and that if I ignore them, a bailiff may attend your address, to remove goods.

 

Is that still a 'run-of-the-mill' response? Still ignore then?

 

Yes, it is completely run of the mill, continue to ignore everything short of actual court papers.

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seeing a lot more of these clearly deliberately misleading letters now. I wonder of the PPC hit rate is falling ( :) ) and they are getting so desperate that they sinking even further into unlawfulness ? There are a lot of SUN readers aren't there ? so a couple of million ( ? ) extra people just found out about the PPC 'game'.

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Heyup Ian D, I'm in exactly the same boat chap, awaiting my 3rd installment of hilarity from Parking Eye or CCS Collect even.

Looking at the CCS Collect website I notice the wording "our pursuasive techniques offer excellent results" which tends to suggest they will lean on you with lots of scary threats and warnings.

 

End result ? UNLESS its an official court summons that comes through the door it's all bull**** in the breeze...

 

 

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  • 5 months later...

Has anything else happened since you got the notices, have they given up??

 

I got one of these notices from Parking Eye in January... knowing it was a mistake with their number plate system (seen me going in one day, coming out another, assumed I'd been there 20 hours?!) I rang them to let them know they'd made a mistake, and to check their video, they would see me leaving 2 minutes after entering each time (drive through coffee from McDonalds in moto services).

 

But no - they took up until yesterday to send me another letter, saying I now owe them £50 more than before, and it's non-negotiable.. I rang their line to have a go, and got into an arguement with the rude woman on the phone about it, who said I could always write in with evidence.

 

Tomorrow I'm sending them a letter, with 2 witness statements and some video footage of my car in the company carpark from the time they claim to have had me in their carpark (I work for a security camera company ironically, so the video evidence is time-stamped and archived!!), sending a duplicate letter to moto and mcdonalds, letting them know I've bought a coffee machine and thermos for £100 instead of paying a bogus fine, so they've lost custom)... the letter is going to be closing with how I will happily go to court over this, and watchdog, but I won't be replying or responding to anything less than a court summons after this letter, bar an apology.

 

Does anybody see any problem with this reply? I know it sounds like alot of effort, but if I don't do it I know it will annoy me everyday until the debt collection agencies give up... hilariously, they are still sending these letters to my old address, which I moved from 3 months ago! :)

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STOP !!!

Do not write in - that is exactly what they want you to do. Its a mail scan, do NOT play along. just ignore them and they will go away after sending some (unlawful) letters. Have a read on here about Parking eyes and PPCs in general.

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Tomorrow I'm sending them a letter, with 2 witness statements and some video footage of my car in the company carpark from the time they claim to have had me in their carpark (I work for a security camera company ironically, so the video evidence is time-stamped and archived!!), sending a duplicate letter to moto and mcdonalds, letting them know I've bought a coffee machine and thermos for £100 instead of paying a bogus fine, so they've lost custom)... the letter is going to be closing with how I will happily go to court over this, and watchdog, but I won't be replying or responding to anything less than a court summons after this letter, bar an apology.

 

Does anybody see any problem with this reply? I know it sounds like alot of effort, but if I don't do it I know it will annoy me everyday until the debt collection agencies give up... hilariously, they are still sending these letters to my old address, which I moved from 3 months ago! :)

 

I was going to suggest you shouldn't bother, but you seem quite confident to be able to handle the twaddle they will send you afterwards. (you do realise I assume even this documented evidence is probably still going to result in an "appeal unsuccessful" reply?)

 

The letter to McDonalds is good though as well. It will never get anywhere near court (unfortunately)

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hilariously, they are still sending these letters to my old address, which I moved from 3 months ago! :)

 

btw, they will have got this address from the DVLA. Have you updated the DVLA with your new address? Not having done so could be a bigger problem for you than this stupid PPC invoice if, for example, you get flashed by a speed camera and miss a "real" PCN being sent to your old address.

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