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    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Received a letter, our address but someone else's name


dan753
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We've just received a letter from what is apparently Debt Managers Ltd (I Googled the PO Box address and it brought me here, and to this thread)

 

Now, it's got someone else's name on, but our house address. It's addressed to the chap across the road from us (admittedly he's a bit.. weird, he's also just been sentenced for stalking a woman).

 

I'm curious about two things:

a) Am I legally allowed to open this letter if it has my address on?

b) How can I ensure that we don't have bailiffs knocking on our door anytime soon?

 

Thanks in advance

Dan

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Having had this kind of thing at my address, (rightly or wrongly) I have opened the letter, telephoned company concerned and pointed out that the named person does not live at the address and to the best of my knowledge never has. The company assure me that they will amend their records and so far that is the last that I hear from them.

Hope this helps

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No is the answer

 

You are not permitted to open mail which you know is not your, i do believe it is actually illegal to do so under the post office act or something along those lines i believe

 

your best course of action is to contact the company at the return address and inform them they have sent mailings to you and you do not have any dealings with the company and respectfully request the address all further correspondance to the correct address

 

thats what i would do

 

Regards

paul

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To Whom It May Concern,

 

I note that i have received a letter from your company, which was addressed to my address which is xxxxxxxxxxxxxxxxxxxxxx

 

however i note that the person named on your letter is Mr xxxxxxxxxxxx

 

i must point out that this person does not nor ever has lived at this address. i have no dealings with your company and therefore respectfully request that you remove this address from your files as it is incorrect

 

should you ignore this and continute to send letters to this address for Mr XXXXXXXXX i will report you to the ICO for potential breaches of the DPA 1998

 

Please confirm in writing to me that you have amended your records accordingly

 

 

Regards

 

 

i would send them something along the lines of that , after all you need to make sure that your address is removed and the correct address is used from now on

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I had something along these lines a while ago

Got a letter sent to my address, correct surname and initial, but the forename was incorrect ie Edwin instead of Edward (not my name)

 

It was off a DCA and was fairly threatening, when I phoned (I know, I know) to clarify and correct, I was advised that it was an admin error and that I shouldn't have opened the letter in anyway.

 

A week later I received the same exact letter but with my correct details.

 

I wish I wish I wish, I hadn't phoned them and simply let them compound their own error.

 

Anyhow, I checked, it is a criminal offence

 

quote

"as confirmed in the Regulation of Investigatory Powers Act 2000.

 

It is an offence to open, destroy, hide or delay any post that is addressed to someone else.

Post cannot be opened if it is to the addressee's detriment and without reasonable excuse.

Reasonable excuse is not defined by the Act.

 

An example of a potential conflict is if a landlord opens a previous tenant's post in order to trace them.

Post cannot be opened if someone knows or reasonably suspects the post has been incorrectly delivered.

 

It is also an offence to divert someone's post in order to intentionally delay them from receiving it. An example of this could be where a person re-posts documents or cheques to delay the addressee from acting upon them."

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I had something along these lines a while ago

Got a letter sent to my address, correct surname and initial, but the forename was incorrect ie Edwin instead of Edward (not my name)

 

It was off a DCA and was fairly threatening, when I phoned (I know, I know) to clarify and correct, I was advised that it was an admin error and that I shouldn't have opened the letter in anyway.

 

A week later I received the same exact letter but with my correct details.

 

I wish I wish I wish, I hadn't phoned them and simply let them compound their own error.

What happened?

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What happened?

 

I ended up with a CCJ, they got me before I knew what I was doing, or that I had any form of defence. The advice I was given at the time didn't even consider illegal charges, or whether the DCA even had title to the debt. Needless to say I know a little better and ask the right questions

 

They were trying to eventually get a charge on my property, but the judge wouldn't go for that and they now get a monthly amount which was what I offered them in the first place. I take it as a (very) small victory

 

It will take them about 40 years to recover the debt, assuming that I don't default (which I wont)

 

I intend to claim against MBNA for charges applied and see what happens from there

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I suppose the circumstances here would be different, as no member of this household is in debt with anyone or anything.

 

Realistically, if I open this letter what will the consequences be? I'm still quite tempted.

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  • 5 years later...

From the Postal serve act 2000

 

84 Interfering with the mail: general.

 

 

(1)A person commits an offence if, without reasonable excuse, he—

 

(a)intentionally delays or opens a postal packet in the course of its transmission by post, or

 

(b)intentionally opens a mail-bag.

 

(2)Subsections (2) to (5) of section 83 apply to subsection (1) above as they apply to subsection (1) of that section.

 

(3)A person commits an offence if, intending to act to a person’s detriment and without reasonable excuse, he opens a postal packet which he knows or reasonably suspects has been incorrectly delivered to him.

 

(4)Subsections (2) and (3) of section 83 (so far as they relate to the opening of postal packets) apply to subsection (3) above as they apply to subsection (1) of that section.

 

(5)A person who commits an offence under subsection (1) or (3) shall be liable on summary conviction to a fine not exceeding level 5 on the standard scale or to imprisonment for a term not exceeding six months or to both.

 

 

 

Mail can NOT be opened and must be forwarded on ASAP as holding on to mail that does not belong to you in an offence.

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From the Postal serve act 2000

 

84 Interfering with the mail: general.

 

 

(1)A person commits an offence if, without reasonable excuse, he—

 

(a)intentionally delays or opens a postal packet in the course of its transmission by post, or

 

(b)intentionally opens a mail-bag.

 

(2)Subsections (2) to (5) of section 83 apply to subsection (1) above as they apply to subsection (1) of that section.

 

(3)A person commits an offence if, intending to act to a persons detriment and without reasonable excuse, he opens a postal packet which he knows or reasonably suspects has been incorrectly delivered to him.

 

(4)Subsections (2) and (3) of section 83 (so far as they relate to the opening of postal packets) apply to subsection (3) above as they apply to subsection (1) of that section.

 

(5)A person who commits an offence under subsection (1) or (3) shall be liable on summary conviction to a fine not exceeding level 5 on the standard scale or to imprisonment for a term not exceeding six months or to both.

 

 

 

Mail can NOT be opened and must be forwarded on ASAP as holding on to mail that does not belong to you in an offence.

 

Don't know why an old thread has been opened. Mail can be opened, provided there is good reason to do so and there is no intention to do anything that is detrimental to the addressee. The law which has been quoted makes it quite clear, that it is about what is done with the mail when opened, not about the actual opening of the mail.

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I had a letter delivered yesterday, now I live alone in a one bedroom flat, no need for any other mail but mine to come here, so I never check before opening, I just open the mail........this letter was to my address but someone elses name, I had opened it in innocence...I have advised the sender and am quite furious really that there error has put me in the position of doing something I shouldn't have done. It was a warning about a complaint, I am guessing the person it was meant for is registered as a cab driver as it mentions the license and its from the local council.

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well yes my intention was innocent so I guess I am ok there then, and have advised sender of the error and my annoyance at it, its gone back in post returned to sender.

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well yes my intention was innocent so I guess I am ok there then, and have advised sender of the error and my annoyance at it, its gone back in post returned to sender.

 

No issue then. I can remember an instance where I had a letter with my address but for someone else. I opened it and it was a good thing I did, as it was quite important, as there was a deadline for this person to meet for some issue. I phoned the company who had sent the letter and they dealt with it, so that it went to the correct address.

 

It is only a problem opening someone elses mail, if you did something to the detriment of the addressee.

We could do with some help from you.

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 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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