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    • I have been in the motor trade for 35 years and have used hundreds of companies for a variety of repairs, only once have i had a major problem which i sorted out in County Court and won. I had a Vauxhall Insignia with an engine fault and advertised on 1st Choice car repairs site for a repair.  Jack, actually his alias Lee contacted us with a quote which we accepted. We transported the car to Unit 4/18 Burnt Mills Road North Benfleet SS129JX expecting its return within the promised 28 days. I have had every excuse you could possibly imagine, in the last 2 YEARS!! as to why the car is not repaired. Ecu faults, Ignition faults, Gearbox faults, Exhaust faults, Wiring chaffing faults, Communication faults, Cancer treatment delaying the repair, medical treatment in Turkey delaying the repair, Covid delaying the repair!! The man is a pathological liar and a fraud. He is now refusing to tell me where the car is and refusing me access to collect it. He is under investigation by trading standards dept Jasper Singh officer in the case but he just keeps getting away with it. Police say its a civil debt and not a criminal offence. 1st choice do not want to know, they refuse to do anything other than request the car be repaired directly by UK169 which is of course ignored I found recently all the posts on this site about Jack and his tactics but it was too late. To date i am £6200 out of pocket to this man and it appears the law is powerless to deal with dishonest rogues.
    • The missing parcel is Evri uk , it was going from Shropshire to Cornwall and has gone missing.   but it got me wondering as i also sent a parcel abroad the same day if that had gone missing where would i stand ...    
    • Another farce kicking everything into the long grass - as usual for these corporate and political criminals Post Office scandal: Police to deploy 80 detectives for criminal inquiry. Investigation will dig into potential perjury offences and perverting the course of justice by senior leaders and Fujitsu   Police have asked government for a special grant of at least £6.75m to fund the operation. Police will not seek charging decisions, that is send files of evidence to the Crown Prosecution Service, until after the public inquiry into the Post Office scandal concludes, which is expected in autumn 2025.   It is expected the CPS will not reach charging decisions until 2026, and the wait for any criminal trials could be even longer.     Post Office scandal: Police to deploy 80 detectives for criminal inquiry | Post Office Horizon scandal | The Guardian WWW.THEGUARDIAN.COM Exclusive: Investigation will dig into potential perjury offences and perverting the course of justice by senior leaders and Fujitsu    
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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If one person leaves a flat, does everyone have to go????


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MY friend and I have rented a flat for 1 year. We are on a month to month tenancy through a letting agency.

 

I am leaving the property at the end of the month and gave the letting agency 30 days notice about this - explaining that my flatmate would remain and discuss options for tenants to take my place.

 

My flat mate has found a couple to take my room, and told the letting agency who said this was fine and they would just need to do a new shorthold tenancy for the 3 of them.

 

However, when I phoned them I have been told the following:

 

1. if one of us ends the tenancy we both have to move out.

 

When I asked why, I was told a jumbled message of the following:

 

1. it was something to do with new legislation about deposits which now have to go to the government

2. It was something to do with being unable to change the guarantors.

3. it was something to do with needing to do a new inventory on renewing the tenancy which couldn't be done if my flat mate's things were still in the flat. (It's an unfurnished flat)

 

 

Does any of this sound plausible? We have now received a letter saying we must both move out and pay £100 admin charge.

 

What is the deal with admin charges? Can they charge whatever they want or can they be contested?

 

 

If anyone can offer some advice it would be fantastic. We are 2 young girls, and I just get the feeling that the letting agency are taking advantage of us.

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What is the admin charge for? Was it stated to you at the beginning of the tenancy or in the agreement? If not, I would dispute paying it.

 

With regards both moving out, they have the right idea but wrong execution. If one of you moves out the TENANCY must be ended and a new one created. However, you do not have to physically leave for this to be the case.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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I haven't seen the letter stating the admin charge, but there is no mention of it in our starting tenancy, which was a 6 month AST, and then we moved on a month to month basis. With regards to the month to month, we never received a renewed contract, but a one page form we had to sign and there was no mention of the admin charge there either.

 

The flat is in hove, east sussex.

 

Is there any grounds to prove to them that my flat mate doesn't need to physically move out?

 

Thanks a lot for your help though Mr.Shed!

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You are very welcome :)

 

Basically without them informing you at the time of taking out the contract about the admin charge, they cannot charge it. It depends what it is for however. But they are in effect modifying the terms of the contract unilaterally, which they cannot do.

 

With regards moving out, you just kinda need to say to them yes the tenancy ends, you get the deposit back etc, but can you not just then start a new tenancy with the new flatmates with immediate effect, and you give them the deposit back. Sounds to me as if there might be something underlying for them here - it would seem fairly obvious that this is easy to do, so could there be some other reason for them wanting you to leave do you think?

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7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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hit the nail on the head Mr.Shed!

 

There are neighbours below who have harrassed us from day one. A family with debt problems, we have had to call the police on them before. they regularly have screaming matches, threatening to kill each other and even us.

 

when we mentioned our intimidation to the letting agency, they said they couldn't do anything as the landlord was frightened about them damaging the property if he asked them to leave.

 

Recently they have just put in a complaint about us about noise, we are not noisy and the letting agency admit this family are aggressive, have been problematic and abusive in the past and have advised us never to answer the door to them.

 

I get the feeling that it is a case of keeping the most aggressive party happy, hoping they don't do anything stupid to the property.

 

I want to move on anyway but feel sorry for my flatmate who wants to stay in the property.

 

Thank you for your help though, I will let her know not to just accept what they say and hopefully it gets sorted out!

 

Have a scale click from me!!

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No problem, and thanks - rep is always appreciated :)

 

It is a shame - there are clearly ways there, the problem is that you cant really force the LA to do it. Seems to me that it would be beneficial, long term, to get out anyway.

 

Anyway, good luck, and do post again if we can help any more, in particular when you find out their justification for the admin charge!

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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If you have a tenancy that can be brought to an end by a tenant's notice to quit and there is more than one tenant, any of the tenants can give notice. When they do it brings the tenancy to an end.

 

If after the notice expires rent is accepted from the person remaining in occupation, a new tenancy starts with that person.

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What Aequitas says is basically correct.

 

If one tenant gives notice to terminate a lease then the termination is effective. The tenancy ends when the notice expires. All the tenants must then vacate the premises, as the tenancy has ended.

 

This only applies if the lease contains an express provision allowing the tenants to give notice. Fixed term tenancies don't always allow this.

 

A periodic tenancy can normally be ended by giving one period's notice (e.g. a month's notice, if rent is payable monthly). This may be the case if the original 6 month fixed term has expired, and the tenants are simply "holding over" without signing a new lease, where the landlord is accepting the rent, as a periodic tenancy has come into existence.

 

But a fixed term that has not expired cannot be ended early, unless there is a "break" clause (a notice clause) in the lease.

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Well, MiniHarry says she and her friend are definitely moving out, so no point appealing the matter to the landlord.

 

Worth bearing in mind that a single tenant can cause this crisis by giving notice to end the tenancy, if the lease is granted to two or more tenants.

 

But, IMHO, if the letting agent is disreputable - and this one clearly is, since it has lied to the tenants concerning the renewal of the tenancy - the tenant is better off terminating and moving. Finding a new tenant who is prepared to pay more in rent is often the motivation for this type of action, because they normally take a percentage of the rent, not a fixed fee.

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