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    • Hi I have to agree with @unclebulgaria67 post#3 For the funding side of moving to a new area and it being private supported accommodation I would also suggest speaking to private supported accommodation provider about funding but also contact the Local Council for that area and have a chat with them about funding because if you are in receipt of Housing Benefit certain Supported Accommodation that meets a certain criteria is treated as ‘exempt accommodation’ for Housing Benefit purposes but you need to confirm this with that relevant Council in your new area especially since it is Private Supported Accommodation as each Council can have slightly different rules on this. If you have a certain medical condition look up the charities and also have a wee chat with them as they may be able to point you to different Grants to assist with moving costs and your question about funding for private supported accommodation as well.
    • Hi Just to be clear a Notice to Quit is only the very start of the Housing Association going down the Eviction route there is a long process to go. Also to be clear if you leave at the Notice to Quit date only and go to the Council claiming you are Homeless they will more than likely class you as Intentionally Homeless therefore you have no right to be given temporary housing by the Council. The only way that works is when the Court has Granted a Possession Order then you can approach the Council as Homeless with the Court Order. As for the Housing Association issuing the Notice to Quit because there investigation has proved it's not your main residence but you have witness statement to prove otherwise. From now on with the Housing Association you need to keep a very good paper trail and ensure to get free proof of posting from the post office with anything you send to them. You now need to make a Formal Complaint to the Housing Association and please amend the following to suit your needs:   Dear Sir/Madam FORMAL COMPLAINT Reference: Notice to Quit Letter Dated XX/XX/2024, Hand Delivered on XX/XX/2024 I note in your letter that you stated that the Housing Association has carried out an investigation into myself and came to the conclusion that I am not using this property as my main residence and have evidence of this and have therefore issued a 'Notice to Quit' by XX/XX/2024. I find the above actions absolutely disgraceful action by the Housing Association. 1. Why have I never been informed nor asked about this matter by my Housing Officer. 2. Why have I never been given the opportunity to defend myself before the Housing Association out of the blue Hand Delivered a Notice to Quit Letter. 3. I have evidence and witnesses/statements that prove this is my Main Residence and more than willing provide this to both the Housing Association and the Court. I now require the following: 1. Copy of your Complaints Policy (not the leaflet) 2. Copy of your Customer Care Charter (not the leaflet) 3. Copies of your Investigation into this not being my main residence.    As well as the above you need to send the Housing Association urgently a Subject Access Request (SAR) requesting 'ALL DATA' that simple phrase covers whatever format they hold that in whether it be letters, email, recorded calls etc. The Housing Association then has 30 calendar days to respond but that time limit only starts once they acknowledge your SAR Request. If they fail to respond within that time limit its then off with a complaint to the Information Commissioners Office (ICO).     
    • Hi Sorry for the delay in getting back to you The email excuse and I do say excuse to add to your account and if court decide LL can't recoup costs will be removed is a joke. So I would Ask them: Ask them to provide you with the exact terms within your Tenancy Agreement that allows them to add these Court Fees to your Account before it has been decided in Court by a Judge. Until the above is answered you require these Court Fees to be removed from your Account (Note: I will all be down to your Tenancy Agreement so have a good look through it to see what if any fees they can add to your account in these circumstances)
    • Thank you for your responses. As requested, some more detail. Please forgive, I'm writing this on my phone which always makes for less than perfect grammar. My Dad tries but English not his 1st language, i'm born and bred in England, a qualified accountant and i often help him with his admin. On this occasion I helped my dad put in his renewal driving licence application around 6 weeks before expiry and with it the disclosure of his sleep apnoea. Once the licence expired I told him to get in touch with his GP, because the DVLA were offering only radio silence at that time (excuses of backlogs When I called to chase up). The GP charged £30 for an opinion letter on his ability to drive based on his medical history- at the time I didn't take a copy of the letter, but I am hoping this will be key evidence that we can rely on as to why s88 applies because in the GP opinion they saw no reason he couldn't drive i need to see the letter again as im going only on memory- we forwarded the letter in a chase up / complaint to the DVLA.  In December, everything went quiet RE the sleep apnoea (i presume his GP had given assurance) but the DVLA noticed there had been a 2nd medical issue in the past, when my father suffered a one off mini stroke 3 years prior. That condition had long been resolved via an operation (on his brain of all places, it was a scary time, but he came through unscathed) and he's never had an issue since. We were able to respond to that query very promptly (within the 14 days) and the next communication was the licence being granted 2 months later. DVLA have been very slow in responding every step of the way.  I realise by not disclosing the mini stroke at the time, and again on renewal (had I known I'd have encouraged it) he was potentially committing an offence, however that is not relevant to the current charge being levied, which is that he was unable to rely on s88 because of a current medical issue (not one that had been resolved). I could be wrong, I'm not a legal expert! The letter is a summons I believe because its a speeding offence (59 in a temp roadworks 50 limit on the A1, ironically whist driving up to visit me). We pleaded guilty to the speeding but not guilty to the s87.  DVLA always confirmed to me on the phone that the licence had not been revoked and that he "May" be able to continue to drive. They also confirmed in writing, but the letter explains the DVLA offer no opinion on the matter and that its up to the driver to seek legal advice. I'll take the advice to contact DVLA medical group. I'm going to contact the GP to make sure they received the SAR request for data, and make it clear we need to see a copy of the opinion letter. In terms of whether to continue to fight this, or to continue with the defence, do we have any idea of the potential consequences of either option? Thanks all
    • stopping payments until a DN arrives does not equal automatic sale to a DCA...if you resume payments after the DN.  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi, I'm new to this, but have read many of the threads....excellent to find such a wide range of help!

I have unsecured debt problems with MBNA, Egg, and LloydsTSB., totalling about £32k. After dealing with the usual, sending income/expenditure forms, offering the usual £1 per month (and getting it rejected), I finally came to an agreement with them to pay a "temporary" £20 per month to each. Things went from bad to worse, I defaulted, they kept ringing at all hours of the day & night, putting postcards through the door saying to ring a number where I would learn something to my advantage....one even sent me a birthday card asking me to ring a number I didn't recognise (?!) OK, I know the best approach is NOT ignoring it all, but it was all so stressful at the time. I have finally contacted them all - they debts have been passed to solicitors then debt collection agencies, then back to the original creditors, and now appear to be back with different collection agencies.

I have asked them all to take me to court (I am currently claiming housing benefit and working tax credit as I am only working part time) - LloydsTSB have sent me a letter stating they are making me bankrupt, which is actually OK with me, but when I contacted them, they asked me if I owned property - when I said no, they said they couldn't therefore make me bankrupt....what is going on here? I cannot actually afford to declare myself bankrupt, even with the fee waiver for low income. I had thought that even CCJ's would be better, as the court would decide how much I can afford to pay back. Please help???

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Good morning Ginantonic.

 

I enjoy reading letters like yours on this site.

 

Not, I hasten to add, because of your difficulties but because you have taken the first step to controlling your financial affairs instead of them controlling you.

 

As, shall I say an elderly citizen, I find something very distasteful about modern day yobs 'putting the boot' into vulnerable people. That is what is happening to you - or so it would seem,

 

Please phone two charities for their advice.

 

0808 808-4000 will get you through to the National Debtline.

 

0800 138-1111 will connect you with the Consumer Credit Counselling Service (CCCS).

 

No charge. Non-judgemental. Good advice.

 

I can, and will, elaborate if you wish - just let me know if you wish me to follow this track.

 

Remember, today is the day you pick up the phone and get your life back on track.

 

Best regards and good luck.

 

Vandermerwe

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Thank you for your replies. I first contacted the CCCS a year ago, they were excellent, I followed their advice, and OK, it did delay everything giving me time to think. They are the ones that suggested the £1 per month thing, which all my creditors refused. Their forms are good, though (eg the income/outgoings one) and I have used them several times.

I have been trying to get control of it all ever since, and refuse to be intimidated by the debt collection agencies, the advice on this site has been invaluable, telling me what they can and cannot do regarding phone calls etc.

Thank you! I'm currently waiting to see what LloydsTSB do, waiting to see if they can take back their Statutory Demand (through Connaught Collections). Will keep you posted.:-|

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Hi ginantonic. If I read you correctly, I don't think you have set up a DMP (debt management plan) with the CCCS.

 

It usually takes two or three months to do so during which time you formally advise your creditors of your financial difficulties and send each a £1.00 token payment every month.

 

The DMP calls for a minimum of £5.00 per creditor per month. You say you owe £32k, and so for simplicity let's assume it is owed more or less equally to 8 creditors and you can spare £160 per month on a regular basis.

 

You set up a direct debit payment of £160 to CCCS on the first of every month, and they pay £20 to each creditor on the 25th of the month.

 

They make no deductions or later charges and, for some reason, creditors seem to respect them.

 

Their enquiry line is 0800 138-1111 and a counsellor should make an appointment to call you back a few days hence.

 

Hope this clarifies things for you - I think it's what you need.

 

Regards

 

Van

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Thanks, but I did the thing with the CCCS - they didn't offer any sort of payment plan, just 2 personal phone calls and then they sent me the relevant forms to send to my creditors, which I did over a year ago - the whole thing has dragged on since then, with me making erratic payments whenever I could afford them (the £1 was refused by them all, even when my income/expenditure told them I was in a minus situation!) I also contacted the Nat Debt helpline, who told me the same thing as CCCS - offer them a £1.

Incidentally, since my last post, Fredrickson's have actually written to me (after 4 slightly threatening phone calls demanding full payment, each time I asked them to take me to court.) once again demanding payment in full - I find it laughable that you can pay by "by cheque, or credit card"...I am in the process of putting my request in writing, as they obviously ignore phone conversations. This one is to Egg, for £2184.

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OK ginandtonic. You've got me stumped and, to be frank, I don't know what to do to advise further.

 

Since I offered to help I want to do my best but must confess I'm a bit of a newbie as well (member since April).

 

I don't know the protocol for making PM requests. There are clearly some superbly qualified people on the forum who must be simply inundated by queries.

 

OK, I'm heading into what are for me uncharted waters.

 

I'm going to send a PM to someone I think might help you, but it's entirely off my own bat so let's see what happens.

 

In any event good luck.

 

Van

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hey there.

 

the service of a statutory demand is something that connaught do as a matter of course, the fact that you live in rented accomodation means that they are unlikely to spend out on the actual creditor's petition for bankruptcy. it's possible that they may consider going down the more traditional ccj route but you could point out to the court that they've already sent a statutory demand and could be abusing their powers as a creditor. in some ways, a ccj can be a good thing as A) interest and charges are very likely to be frozen on CCA regulated agreements and B) ultimately, the court could determine your rate of payment at a reasonable amount, i.e. £1/month. providing you keep up with the payment then the creditor will not be able to enforce the judgment (i.e. use bailiffs etc).

 

of course we want to try and prevent court action so my advice to you is that you should read the OFT's guidance on debt collection and write to the creditors pointing out any breaches (see s2.6f for example, you'll see what i mean when you read it!).

 

the only reason these creditors put a lot of pressure on via their letters & calls is due to the fact that they have very few options open to them, we class credit debts as "non-priority".

 

please consider a complaint to The OFT about Connaught's use of bankruptcy proceedings, or the threat of it.

 

so here are 5 things to do.

 

1) stick to your guns

 

2) deal with everyone in writing, keep copies, send recorded if at all possible

 

3) read the OFT debt collection guidance

 

4) don't let any firm get you down, ever again

 

5) stay in touch with us on here.

 

best wishes.

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Hi ginantonic, I am quite new on here as well, but the advice I have been given has put me back in control.

Have you contacted the Community Legal Services, it's free and they deal with debt advice, 08453454345.

I wish I could offer more than support, but good luck.

Dibs.

Don't know if i'm coming or going!

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The reason Lloyds backpedalled o their bankruptcy threat is because you don't own any assets e.g. property. They would therefore lose lose a lot of money by making you bankrupt. Bankruptcy may be your best option however. Have you explored this option?

 

I appreciate that you can not afford to make yourself bankrupt but you may consider writing to your creditors and asking them to make you bankrupt if your financial situation is going to be a long term thing.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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