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    • Banks have different limits above which they require Probate. So it may be Probate is not needed, although as he died with no Will that could complicate things. Is all the £28k with Virgin Money? Your wife should contact all banks who hold his money with the death certificate and ask them what they need to release the funds to her. Most banks have a central "bereavement department". Check their websites. Use that department rather than general call centre or bank branch if they have one. Nearly every bank website has a section on "what to do when a customer dies" so have a search for that. Your wife may also have to provide evidence that she is his daughter. When his wife died it sounds like they had a joint bank account so that's why her money just went across to him. But as it isn't a joint account now transfer to your wife won't be quite that simple.  
    • That explains it then. MET's fantasy is that it's a pay car park.  You're only let off paying if you are a Starbucks customer which you can't be when Starbucks is closed.  'Cos otherwise lots of people would abuse the car park facilities on the far edge of the Stansted Airport area in the middle of nowhere to ... admire the bushes?  Look at the cloudy sky? The important thing is that we have around 140 cases for this site, and MET have only tried court seven times.  Even then, they had no intention of getting as far as a hearing, they were attempting to intimidate the motorists into paying, when the Caggers defended the cases MET discontinued.
    • She's an only child and he as a brother and sister. He has no will and we have done a check on this to find out if he had left one and nothing has come up. He has savings of around 28k His sister and brother are well off so 28k is nothing to them and aren't interested in his money. This just leaves my wife/his daughter. Would this still need to go to probate there is no estate e.g house or business to sell and the amount left in his bank is just small? When his wife died they just closed her bank account and moved her money across to his account and we just assumed that once my wife has handed in the death certificate and shown evidence of who she is the same would apply to her? We don't know yet the council have only just written to us today with a guide of what to do next.  
    • Did your FiL leave a Will and if so who is the Executor? Strictly speaking banks could refuse to take instructions until Probate is granted but In practice I would expect the bank to take instructions to cancel the DD if the Executor presents the death certificate and a certified copy of the Will
    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
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Burgess v Barclays


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Hi.

 

I've refused the initial offer from Barclays and they've now written back with the following:

 

"I am unable to refund you the full amount and it is with regret that you will now be proceeding to the County Court. I appreciate this is not the response you were hoping for, but I hope I have clarified the Bank's position."

 

When I initially read the letter I thought this was telling me that they were going to take me to court, but that can't possibly be right. So, I assume my next stage is to file a claim through Moneyclaim, right?

 

Quite frankly, this is ridiculous. I'm sure it's cost them more in staff wages responding to my letters than the amount I'm claiming. Going to court (which I'm pretty confident they're not actually going to do) is just going to compound their costs further.

 

Thanks,

 

Matt

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Hello Matt, welcome to the best forum on the internet.

 

Yes, the next stage is the Moneyclaim.......... Good luck with your claim. ;)

If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.

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Good luck. Keep us informed.

A&L: Settled - £6,200

HFC: Settled - £800

Shell Visa: Settled - £250

Egg: Settled - £700

Mint: Settled - £1200

RBS: Settled - £850

 

The opionions in this post are guaranteed to conform to the laws of physics, but pretty much nothing else...

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Bookworm, yes, it should be Burgess v Barclays but as I originally thought they were considering taking me to court I swapped the claimant and defendant round (well, that's my excuse and I'm sticking by it ;-) ). As for the Americanism, I guess that just slipped in after reading far too much about the SCO vs. Redhat case that's going on over the pond!

 

Anyway, the claim has now been submitted. Thanks to everyone who's supplied the invaluable information on this site.

 

Regards,

 

Matt.

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I think the SCO v IBM fight is more fun. But that's personal preference...

A&L: Settled - £6,200

HFC: Settled - £800

Shell Visa: Settled - £250

Egg: Settled - £700

Mint: Settled - £1200

RBS: Settled - £850

 

The opionions in this post are guaranteed to conform to the laws of physics, but pretty much nothing else...

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  • 5 weeks later...

What with other stuff going on I completely forgot about this! I filed my claim on 22nd June, and an Acknowledgement of Service was filed by Barclays on 23rd June. They intended to defend all of the claim, and as such, I believe, had 28 days in which to file a defence. I make that to be today (assuming they're not talking about 28 working days), and I've not received any paperwork relating to the defence yet. I suppose they could've filed the defence today so I suppose it's reasonable to wait a couple of days for Royal Mail to get the stuff to me. Just out of interest, has anyone else had Barclays fail to submit a defence and therefore managed to get their money back by default?

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Log onto Moneyclaim and file for a judgement by default. As long as the full 28 days has passed it will let you do it. You will then get a letter from the courts sent out in the post.

 

I would suggest doing a search for judgement by default on here to see what the possible outcomes could be. When I did this for my OH with Capital One, they settled about two weeks later.

Don't forget to contribute to the CAG. Without them we would probably still be drafting our prelim letters.

OH Cap One - £436/ So far received £40. MCOL submitted 17/7/06. Caved 4/8/06 for full amount!!!

OH Monument - £140, claim filed 8th May. Requested judgement by default, settled in full 4th July via out of court settlement (see thread). Total £192ish received.

Me Barclays - £630. Received letter 13th May offering £300 full and final (they can bog off). Claim filed 16th May. Acknowledgement of Service filed 22nd May to defend all of the claim. Allocation Questionnaire completed and Stay been ordered by Judge on 18/7/06!!!

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Well, MoneyClaim isn't allowing me to request a judgement by default, presumably because it doesn't think 28 days have elapsed. The claim was filed on 22/06/2006, the Acknowledgement of Service was filed on 23/06/2006. I make 28 days from the date of filing to be 21/07/2006, unless they mean 28 working days? In which case it'd be 02/08/2006.

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Well, MoneyClaim isn't allowing me to request a judgement by default, presumably because it doesn't think 28 days have elapsed. The claim was filed on 22/06/2006, the Acknowledgement of Service was filed on 23/06/2006. I make 28 days from the date of filing to be 21/07/2006, unless they mean 28 working days? In which case it'd be 02/08/2006.

 

I am at exactly the same point as you. Original notice 21st June. Acknowledgement of Service filed 23rd June. I rang the Moneyclaim Line this morning and they said go ahead with entering judgement. I don't believe it is working days - the lady this morning was very helpful. She said that they then have a calendar month to pay up. Quite frankly if they wait another month then it will only cost them another £11 in interest charges.

 

I have not tried it on the Moneyclaim website yet though. I will respond here later on once I have tried.

 

FYI - my thread is BBloke v Barclays.

 

Good luck

 

BB

NEW Barclays Bank claim - £80 requested. LBA not acknowledged yet. 14 days have passed. Moneyclaim about to be dispatched for second time.

 

Barclays Bank - £2155 requested. LBA acknowledged and awaiting response. Offer of £875 made and refused. Moneyclaim issued 20th June 2006. Court date issued for 15th November 2006. £2325 including costs.....and growing at 39p a day

 

Amex - £15 refunded.

Halifax Credit Card - £25 refunded.

Co-Op Credit Card - £25 returned. Credit file amended.

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So, presumably you're filling out a paper-based from rather than something online, as MoneyClaim physically won't let me proceed to enter a judgement by default? Ack...now getting back from lunch my case has changed its status to "Defence"! Ho hum, looks like I'm in for the long haul!

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Exactly what has just happened to me!!! After I posted here I went to check and low and behold a defence. I had the option to start judgement this morning! Well I guess its another 28 day wait now?!?! Or is it. How long before the court assigns a date? If this goes to court you're all invited! We'll hire some coaches and make a day of it. Oh well lets look forward to the post in the next couple of days.

BB

NEW Barclays Bank claim - £80 requested. LBA not acknowledged yet. 14 days have passed. Moneyclaim about to be dispatched for second time.

 

Barclays Bank - £2155 requested. LBA acknowledged and awaiting response. Offer of £875 made and refused. Moneyclaim issued 20th June 2006. Court date issued for 15th November 2006. £2325 including costs.....and growing at 39p a day

 

Amex - £15 refunded.

Halifax Credit Card - £25 refunded.

Co-Op Credit Card - £25 returned. Credit file amended.

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Ok, no panic!

 

You are a long away from a courtroom, so settle down.

 

A few basic facts first: Barclays have so far just about held down the longest on each and every claim. They make an offer, usually 50%, when you refuse, they then make a great show of toughness by saying they'll go to court. They never have, and IMO, are not about to start either.

 

You should be receiving a defence within the next few days. If you have a look at my Barclays thread,

 

http://www.consumeractiongroup.co.uk/forum/barclays-bank/5035-bookworm-barclays.html

 

you can see what to expect pretty much word for word.

 

You will have about 2 weeks to fill the accompanying Allocation Questionaire (a how-to for AQ is in Library), and after that, settle down for the long wait.

 

A few people have managed to cut corners by contacting the solicitor for Barclays at that stage, but it is not somethign I would advise unless you know what you're doing and are very determined and firm, or you'll end up agreeing to less then 100% refund or strings attached.

 

Post back here once you have your defence, and keep us posted. Same to you, BBloke.

 

Burgess, I have changed your title to reflect the more combative, pro-active (and English) you! ;-)

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Burgess, I have changed your title to reflect the more combative, pro-active (and English) you! :wink:

 

Thanks!

 

The defence came through today. It's the standard one that has been posted on this forum several times already, complete with rather unprofessional looking spelling errors, etc. Also, there didn't seem to be enough space in the "Defence" section - point 7. is cut off mid-sentence.

 

Point 1 mentions that I never gave them details of the particular account, which I did in my first letter to them! Admittedly, I didn't provide details of the exact charges I'm wanting refunded, but they already have that information (all charges for the 12 months I've had the account).

 

Is this information worth putting this information in Section G "Other Information", or even a list of the specific charges, with amounts & dates in there, or can that be done if/when this eventually gets to court?

 

Thanks,

 

Matt.

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