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Ok guys, get your noggins around this,

 

I have 'let' my house out for 2 years via a local estate agents.

 

The tenant had become a problem, I serviced notice and he moved out on time. Having not paid his rent for over two months, I allowed for this and any possible damage with the return of the bond. However, the agents have turned around and said that they had "used" the bond. When quizzed further, a previous employee of theirs had used the bond to pay me my rent when the tenant had not paid them.

 

Also, I believe it to be the case that they never carried out any inspections on the property. As a result I have sustained some damages.

 

I am livid, I have written to them and spoken to them all in vain. I am approx £1000 our of pocket, not mentioning the stress and hard work in getting it fit again to sell

 

What is my best course of action?

 

 

Ian

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I have gone back through my paperwork but I can only find an agreement between myself and my tenant. I dont ever recall seeing an agreement between myself and my agent. Should I have one?

 

Ian

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A written agreement is not essential. In the absence of one you have to rely on the general law.

 

Is the agent a member of a professional association? If so, obtain a copy of the association's guide and see if the agent has breached it. See here for example: http://digitalnation.fileburst.com/arla/arla_code_of_practice.pdf

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Ot would appear that my agents are not a part of any governing body. There are no logos on their paperwork other than their own, I'm guessing that I should have done my homework first.

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