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    • Which Court have you received the claim from?  CIVIL NATIONAL BUSINESS CENTRE, NORTHAMPTON Name of the Claimant?  LOWELL PORTFOLIO LTD How many defendant's joint or self?  SELF Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  03 MAY 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  THE CLAIM IS FOR THE SUM OF £6000 DUE TO THE DEFENDANT UNDER AN AGREEMENT REGULATED BY THE CONSUMER ACT 1974 FOR A LLOYDS BANKING GROUP PLC ACCOUNT WITH AN ACCOUNT REFERENCE OF (ACCOUNT NO. 16 DIGITS LONG). THE DEFENDANT FAILED TO MAINTAIN CONTRACTUAL PAYMENTS REQUIRED BY THE AGREEMENT AND A DEFAULT NOTICE WAS SERVED UNDER S.87(1) OF THE CONSUMER ACT 1974 WHICH HAS NOT BEEN COMPLIED WITH. THE DEBT WAS LEGALLY ASSIGNED TO THE CLAIMANT ON (DATE) NOVEEMBER 2016 NOTICE OF WHICH HAS BEEN GIVEN TO THE DEFENDANT. THE CLAIM INCLUDES STATUORY INTEREST UNDER S.69 OF THE COUNTY COURTS ACT 1984 AT A RATE OF 8% PER ANNUM FOR THE DATE PF ASSIGNMENT TO THE DATE OF ISSUE OF THESE PROCEEDINGS IN THE SUMBE OF £0.00. THE CLAIMANT CLAIMS THE SUM OF £6000. What is the total value of the claim? £6500 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? YES, NOTICES OF CLAIM.  Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  YES  Did you inform the claimant of your change of address?  NO Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account?  CREDIT CARD When did you enter into the original agreement before or after April 2007?  BEFORE   Do you recall how you entered into the agreement...On line /In branch/By post?  I DONT RECALL   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ?  NO   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  DEBT PURCHASER.   Were you aware the account had been assigned – did you receive a Notice of Assignment? THE FIRST I RECALL WAS A LETTER FROM LOWELL SAYING THEY NOW OWNED THE DEBT.  Did you receive a Default Notice from the original creditor?  NOT THAT I RECALL OR BEEN PROVIDED WITH THROUGH CCA REQUESTS.AT LAST REQUEST THEY SAID THEY WERE AWAITING THE DEFAULT NOTICE AND NO ACTION WOULD BE TAKEN UNTIL RESPONDED WHICH TO DATE I'VE NOT HAD OR SEEN.  Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  NO, I RECEIEVED LETTERS OF CLAIMS   Why did you cease payments?  I WAS UNDER MEDICAL CARE WHICH CAUSED ME NOT TO WORK. AROUND THAT TIME LOWELL HAD WANTED ME TO INCREASE MY PAYMENTS AS IT WOULD TAKE TOO LONG TO CLEAR THE DEBT. I HAD BEEN PAYING THEM WHAT I WAS PAYING THE BANK. I EXPLAINED MY THEN HEALTH & FINANCIAL POSITION AND THAT I WAS UNABLE TO DO SO. THEY PUT A HOLD ON MY ACCOUNT FOR A FEW MONTHS SO I CANCELLED MY DIRECT DEBIT. I MADE A FULL AND FINAL OFFER WHICH WAS REJECTED. WHEN THEY WANTED PAYMENTS TO RESUME I EXPLAINED I WAS IN A WORSE FINANCIAL POSITION, STILL UNDERTAKING TREATMENT AND NOW UNEMPLOYED SO COULD NOT START PAYMENTS AS THEY WANTED. AFTER SENDING MY FINANCIAL SPREADSHEET THEY KEPT SENDING LETTERS ASKING WHAT I WAS GOING TO DO. I COULDN’T SEE A WAY FORWARD I FELT STREESSED AND UNDER PRESSURE SO WROTE THAT I WOULD NOT BE CORRESPONDING WITH THEM ANYMORE.    What was the date of your last payment? NOVEMBER / DECEMBER 2018   Was there a dispute with the original creditor that remains unresolved? NO   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? I COMMUNICATED MY FINANCIAL PROBLEMS WITH THE CREDIT CARD COMPANY, WE MADE A MONTHLY PAYMENT AGREEMENT WHICH WAS KEPT FOR SEVERAL YEARS UNTIL DEBT WAS SOLD.  
    • Perhaps you would care to read this and reflect on your continuing comparison of Israel to Nazi Germany Jugg    ALEX BRUMMER: How grotesque of pro-Palestine protesters to besmirch Auschwitz, the place where my grandparents died WWW.DAILYMAIL.CO.UK As the son of a refugee from the horrors of the Holocaust, I can feel nothing but contempt for the ignorance, gross... My elderly aunt Sussie and cousin Sheindy had been teenagers at Auschwitz and Belsen but survived and are alive to this day. What they will make of the protesters who waved flags, heckled and chanted as Israelis took part in the March Of The Living – the annual walk from Auschwitz to Birkenau – I cannot imagine. The images now circulating of the protesters are indescribably disturbing. They can only bring back memories of those final moments Sheindy shared with my grandparents when my grandmother Fanya squeezed her hand and told her to lie about her age to avoid the gas chambers. Claiming she was older, and could work, meant that Sheindy lived, not died. The outrage perpetrated by Hamas on October 7 has brought back the most terrifying memories for these two women – memories of pillage, mutilation and starvation. The Holocaust, or Shoah to use the Hebrew word, was the deliberate, industrial-scale killing of Jews.  It is bad enough that pro-Palestinian and pro-Hamas sympathisers have chosen to steal the language of the Holocaust.  Any comparison between Israel's retaliation and the monstrous genocide of the 1940s is odious and anti-Semitic
    • Thank you JK2054 and BankFodder for your replies. The information requested is as follows:   My wife and I are sole traders supplying bespoke, handmade wedding trays and other items through our website. We do not sell on ebay. We had an order for two trays (invoice value £370) that were shipped on Monday 25th March. We used P2G as the broker and Evri as the shipper. We declared the value but did not take out insurance. As the trays were a present for a wedding on Saturday 30th March we checked the progress of delivery on the Thursday to see that there had been an attempt to deliver on the 27th but the driver failed to deliver as the customer’s gate was shut (customer informs us that the gates are open between 7am-7pm. We contacted the customer who informed us she had been waiting in all week and there had been no attempt of a delivery. Evri allege they attempted to deliver on the 28th & 29th. On the P2G web site on the 4th April at 14.17 it stated that the customer refused delivery. At 14.28 it updated to say there was a problem with the address and at 14.32 updated to say the customer had refused delivery. At 14.35 updated again to say it was being returned. Last entry was on the 7th April that it was being processed at the depot. We never received it. I have had six web chats with P2G between the 4th-30th April. On the 26th April, I had an offer of £20 plus cost of delivery (£6.72) from P2G which I rejected. During this time, I also contacted Evri that resulted in an email from Evri Customer Services (20th April) stating that they had lost the parcel. I replied requesting details of the attempted delivery but received no reply. After emailing Evri again on the 23rd asking again for the information I received a phone call from someone called Haleemah on the 25th who apologised and promised to send an email with a link to submit a claim form. I subsequently received an email with the link which only took me to a page that stated “Page not found”. After informing Evri customer services of the problem (to which no reply was forthcoming) a couple of days later I retried the link but it only took me to the Evri website. I believe that I have a good case against both companies but would appreciate guidance on which path to go down. I have read most of the information on this site, which has been very helpful and much appreciated, particularly the various court transcripts. I appreciate that this process is a marathon and not a sprint and am fully aware that I need to get everything in the correct order before starting on the legal road. I am sure this covers the current position but if further info is needed please let me know.  
    • Everything at small claims revolves around informality and common sense, there are no "special" ways to have to do things. The site manager's WS will be like yours and the one I linked to - just much shorter.  There need to be the introductory hearings about the case, the parties, etc., and the concluding Statement of Truth. In the middle just a couple of paragraphs where they say who they are, how they know you, and about permission being given by the landowner to use the car park. Superb.  I've added another section about the signage to the suggested WS sections three posts above. Yes, it's perfectly possible.  It'd be a good idea to phone the court on the 18th to see if they have paid.
    • OK thank you very much. I will prepare my WS as you advise.  I will indeed be preparing the WS over the weekend. I will also post UKPC's on Wednesday by 2nd class mail. As they have until the 17th to pay the court fee, is it possible they might discontinue at that stage too? Also I wanted to ask, in what form should the site manager's statement come? And the site owner if i can contact them? I will get photos of the signage to share with you also. Thank you.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Connaught v Mrs L - STATUTORY DEMAND HELP!


MrsL
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Hi all

 

I am a newbie here, although know many good things about the forum.

 

I have pm'd a couple of the team who have advised me to start a new thread, in the hope that you can advise me what to do next as my head is spinning.

 

I have this evening been issued a SD by Connaught, a man came to my door at 8.00pm, asked if I was MrsL to which I said yes and he tried to hand me a piece of paper. I questioned what it was, he said it was a SD, I said I couldn't take it, so he left it on my front door step and that was it. I took it inside and lost the plot. Several cups of coffee later, here I am asking for help. From what I have read so far, I know not to call them etc. So what do I do? What info do I need to give here for you to help? I will give what I think below:

 

It was hand delivered to my home address

The alleged debt is many many years old.

Up until 5 years ago I made token payments to a few debts (on advice of CCCS) and I *think* this was one of them

I haven't lived at my home address for the past couple of years but am back there now - I don't think I have had any letters from them but can't be sure as I haven't used that name for almost 8 years, so likely to have thrown mail away (don't shout at me!)

The SD has a blue corner which I have seen mentioned

It has the name of a court on it

It advises I have 18 days to respond (and 21 days for something else)

I am certain that interest was still being charged on this debt when I was making small payments, I didn't know about this site then!

 

I am sure none of the above makes sense, my head is a mess at the moment so I truly hope that someone could tell me what to do first so I don't mess it all up.

 

I am sure tomorrow I will make much more sense.

 

HELP!

 

Terrified

 

x

:confused: New here and in need of some advice! :confused:

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Thanks for your quick reply Gizzmo - I have looked at that thread and it appears to be an outline of bad advice? Am I looking in the wrong place, which is likely as I feel as though my brain has been re-arranged

:confused: New here and in need of some advice! :confused:

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First thing to do is try and calm down. Get a copy of your credit report from equifax and experian and check when payment was last paid on this account. It may be statute barred or very close to being statute barred.

 

Also how much is the debt for? Do you think there may be charges on the account? What does the SD actually state (obviously leave out your personal details).

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Are you a homeowner? I assume from your post you are?

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Hi Rory

 

What does 'statute barred' mean please?

 

The debt is for £15,000 (not exactly), is an old bank account from around 1994 time and yes, there have been loads of charges added to it over the years. The last payment was made about 4/5 years ago.

 

If you know the thread I should look at to get it 'set aside' would you let me know?

 

Can't scan the doc but could photograph it and add if that would help?

:confused: New here and in need of some advice! :confused:

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:) .

Thanks for your quick reply Gizzmo - I have looked at that thread and it appears to be an outline of bad advice? Am I looking in the wrong place, which is likely as I feel as though my brain has been re-arranged

 

The thread is correcting bad advice that has been given previoulsly .

This is the bit you need

 

Mistake 1 - statutory demands.

 

It is my view that you should never ignore a statutory demand. The advice that you should pretend that you never received it is in my view, at best, immoral. At worst it could lead you into severe criminal liability.

 

In order to have a statutory demand set aside, you need to do it within 18 days of receiving it. The process of setting aside a statutory demand REQUIRES you to swear an oath or affirmation to the effect of the date you received the letter.

 

Alternatively, you could go to the bankruptcy hearing, and lie saying you did not receive it.

 

In either case, you would be committing a crime if you were to lie about when you first received the statutory demand.

 

It is, in my view, inadvisable to ever ignore a statutory demand. Instead, you should get professional advice; I would suggest the National Debt Line.

 

This is particularly the case if you own your own home, or have substantial public investments in the stock market.

 

Consumer Health Forums - where you can discuss any health or relationship matters.

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Thanks Gizzmo, I absolutely won't ignore it! I hoped that there would be a procedure on here that I could follow on how to get it set aside. Is the advice to call National Debt Line or is there something on here that I could follow?

 

Apologies if I come over as a bit dumb (which I am not!) but this is all new to me and I don't know if I am coming or going whereas the site appears to have many experts who I hope can help

:confused: New here and in need of some advice! :confused:

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You should certainly give National Debtline a phone. The more good advice you can get on this the better.

 

FREEPHONE: 0808 808 4000

Monday to Friday 9am to 9pm

Saturday 9.30am to 1pm

24-hour voicemail. Please leave a message to request an information pack or factsheet.

 

What does 'statute barred' mean please?

 

If a lender allows time to pass without receiving any payment an action for recovery may become barred.

 

Under the Limitations Act 1980 the time limits are

  • in simple contracts, 6 years (so most loans and credit cards)
  • in contracts under seal, 12 years (mortgages).

If the debtor acknowledges the debt in writing or makes a part payment within the original limitation period, then the time limits start to run again from the date of acknowledgement or the date of payment.

 

 

Can't scan the doc but could photograph it and add if that would help?

That would be fine.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Thanks Rory, I will call them first thing and also put a copy of the document here. It could be that the last payment was over 6 years ago.

 

I have seen posts on here suggesting asking for the CCA - is that something I should do? Or is there nothing I can do apart from call the National Debt Line?

:confused: New here and in need of some advice! :confused:

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You can certainly send a CCA request. As you have received an SD you should send the CCA special delivery (guaranteed next day delivery before 1pm) it costs £4.30. Remember to enclose a £1 crossed postal order and to not sign the letter.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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I completely agree with Rory with the CCA route.

At least while that is going through you will have sometime to read up exactly what is needed to have it set aside and get some professional advice.

Give Debtline a call in the morning and explain exactly what has happened.

 

Connaught are well known for this tactic, admittedly they normally send them via second class post as opposed to being served, but it still maybe their same old tactic.

 

Is the orignal debt being dealt with by 1st Credit ??

Be VERY careful whose advice you listen too

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I don't suppose you have ever received a Notice of Assignment from Connaughts, have you?

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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I don't suppose you have ever received a Notice of Assignment from Connaughts, have you?

 

Nope, haven't received anything from them?

:confused: New here and in need of some advice! :confused:

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As part of your CCA request also ask for a stamement of account and a Notice of Assignment.

 

(getting worried that the advice is to call national debtline :sad: )

Don't be worried. I would be remiss in my advice if I did not advise you to seek their opinion as well as ours.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Fantastic Rory, thank you SO much.

 

I will get the request off first thing in the morning - Do I only enclose one postal order for £1 or do I have to pay for the other two items I am requesting also?

 

Have had a quick look at the National Debtline website too and feel calmer now

:confused: New here and in need of some advice! :confused:

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Just the one £1 postal order. The other documents are free.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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By Special Delivery

 

Dear Sir/Madam

 

Without Prejudice

 

Re:- Account/Reference Number xxxxxxxxx

 

No debt is acknowledged to you, or any other person or organisation you represent.

 

With reference to the above agreement, we would be grateful if you would send us a copy of this credit agreement.

 

We understand that under the Consumer Credit Act 1974 s.78 (1), s.77 (1) for fixed sum credit we are entitled to receive a copy of our credit agreement on request. Your obligation also extends to providing a statement of account. We enclose a £1 postal order in payment of the statutory fee, PO Serial Number xxxxx which represents the fee payable under the Consumer Credit Act.

 

This is , you will appreciate, a statutory obligation, whether you are the original creditor or not, under section 189 of the Consumer Credit Act 1974.

 

We understand a copy of our credit agreement should be supplied within 12 working days.

 

We understand that under the Consumer Credit Act creditors are unable to enforce an agreement if they fail to comply with a request for a copy of the agreement under these sections of the Act.

 

Please note, the enclosed payment is the statutory fee in accordance with the consumer credit act 1974 s 77 (1) and is neither acknowledgement of nor token payment toward alleged debt.

 

Copies of all correspondence and attached payments enclosed have been made by ourselves and will be produced in court should you attempt to claim payment enclosed is admission of alleged debt.

 

We look forward to hearing from you.

 

Yours faithfully

 

your name

 

 

-----

 

 

Don't use your ordinary signature to sign any letters . Or just dont sign at all. Use a crossed postal order, not a cheque . Use the £4.30 special delivery post service. Photocopy your letter and your PO . Staple PO to letter .2 visits are needed to post office , 1 to get the PO, second to post after photocopying. If you can find their complaints &compliance manager's address, especially of their parent company , id send a copy to him too .

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Forgot to ask, do you have other creditors? This would make a big difference to any potential bankruptcy procedings.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Hi Rory

 

I have a few that just vanished (last payment over 6 years ago) and a couple of others, yes.

 

What would be the big difference? Good or bad?

 

It's worth mentioning that I am no longer able to work due to illness and so have no income.

:confused: New here and in need of some advice! :confused:

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Hi Rory

 

I have a few that just vanished (last payment over 6 years ago) and a couple of others, yes.

 

What would be the big difference? Good or bad?

 

It's worth mentioning that I am no longer able to work due to illness and so have no income.

:confused: New here and in need of some advice! :confused:

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