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    • The property was our family home.  A fixed low rate btl/ development loan was given (last century!). It was derelict. Did it up/ was rented out for a while.  Then moved in/out over the years (mostly around school)  It was a mix of rental and family home. The ad-hoc rents covered the loan amply.  Nowadays  banks don't allow such a mix.  (I have written this before.) Problems started when the lease was extended and needed to re-mortgage to cover the expense.  Wanted another btl.  Got a tenant in situ. Was located elsewhere (work). A broker found a btl lender, they reneged.  Broker didn't find another btl loan.  The tenant was paying enough to cover the proposed annual btl mortgage in 4 months. The broker gave up trying to find another.  I ended up on a bridge and this disastrous path.  (I have raised previous issues about the broker) Not sure what you mean by 'split'.  The property was always leasehold with a separate freeholder  The freeholder eventually sold the fh to another entity by private agreement (the trust) but it's always been separate.  That's quite normal.  One can't merge titles - unless lease runs out/ is forfeited and new one is not created/ granted. The bridge lender had a special condition in loan offer - their own lawyer had to check title first.  Check that lease wasn't onerous and there was nothing that would affect good saleability.  The lawyer (that got sacked for dishonesty) signed off the loan on the basis the lease and title was good and clean.  The same law firm then tried to complain the lease clauses were onerous and the lease too short, even though the loan was to cover a 90y lease extension!! 
    • Northmonk forget what I said about your Notice to Hirer being the best I have seen . Though it  still may be  it is not good enough to comply with PoFA. Before looking at the NTH, we can look at the original Notice to Keeper. That is not compliant. First the period of parking as sated on their PCN is not actually the period of parking but a misstatement  since it is only the arrival and departure times of your vehicle. The parking period  is exactly that -ie the time youwere actually parked in a parking spot.  If you have to drive around to find a place to park the act of driving means that you couldn't have been parked at the same time. Likewise when you left the parking place and drove to the exit that could not be describes as parking either. So the first fail is  failing to specify the parking period. Section9 [2][a] In S9[2][f] the Act states  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN fails to mention the words in parentheses despite Section 9 [2]starting by saying "The notice must—..." As the Notice to Keeper fails to comply with the Act,  it follows that the Notice to Hirer cannot be pursued as they couldn't get the NTH compliant. Even if the the NTH was adjudged  as not  being affected by the non compliance of the NTK, the Notice to Hirer is itself not compliant with the Act. Once again the PCN fails to get the parking period correct. That alone is enough to have the claim dismissed as the PCN fails to comply with PoFA. Second S14 [5] states " (5)The notice to Hirer must— (a)inform the hirer that by virtue of this paragraph any unpaid parking charges (being parking charges specified in the notice to keeper) may be recovered from the hirer; ON their NTH , NPE claim "The driver of the above vehicle is liable ........" when the driver is not liable at all, only the hirer is liable. The driver and the hirer may be different people, but with a NTH, only the hirer is liable so to demand the driver pay the charge  fails to comply with PoFA and so the NPE claim must fail. I seem to remember that you have confirmed you received a copy of the original PCN sent to  the Hire company plus copies of the contract you have with the Hire company and the agreement that you are responsible for breaches of the Law etc. If not then you can add those fails too.
    • Weaknesses in some banks' security measures for online and mobile banking could leave customers more exposed to scammers, new data from Which? reveals.View the full article
    • I understand what you mean. But consider that part of the problem, and the frustration of those trying to help, is the way that questions are asked without context and without straight facts. A lot of effort was wasted discussing as a consumer issue before it was mentioned that the property was BTL. I don't think we have your history with this property. Were you the freehold owner prior to this split? Did you buy the leasehold of one half? From a family member? How was that funded (earlier loan?). How long ago was it split? Have either of the leasehold halves changed hands since? I'm wondering if the split and the leashold/freehold arrangements were set up in a way that was OK when everyone was everyone was connected. But a way that makes the leasehold virtually unsaleable to an unrelated party.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Direct Presentation Cheque Service


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I used this last week and have had severe issues....it's not been any quicker. According to the paperwork the bank give you, if the cheque has not cleared on the third day no fee will be charged. Today is the fourth day and it has cleared but the cheque has also been charged. I spoke to them on the phone yesterday and they advised it was delayed because of the postal strike and no fee would be charged. I've emailed them but how else do I go about getting the money refunded?

 

Have sent the below and also typed up what the paperwork from the branch says....

 

I used the direct presentation service at the xxx Branch on Thursday 12th July. I have had no contact since. I checked my account yesterday at approx 3pm and spoke to a Customer Services Rep and Manager who confirmed the cheque had not cleared on my account and there was no sign of it doing so on the system. I have checked my account today and see the cheque has cleared but I have also been charged the £15 fee. Your paperwork states that contact will be made either way on the third day and no fee will be charged if the cheque has not cleared. Today is the fourth day since I presented the cheque, the money is now in the account but I have been charged.

 

I expect the £15 charge to be refunded with immediate affect as per the guidelines on your paperwork which I signed and agreed to at the time of paying in the cheque. I am also disappointed that at no point has anyone contacted me by phone, again as your paperwork says they will, to advise what has been happening.

 

Please call today to confirm the charge has been refunded.

 

Kind regards,

 

bispers

 

 

 

Day 1

We will post the cheque to the drawee bank using Royal Mail Special Delivery [Next Day Service]. This will normally ensure delivery to the drawee bank by 1pm on Day 2.

 

Day 3

We will telephone the drawee bank to obtain advice of fate for you. If successful, we will let you know immediately. However you should be aware the Drawee Bank may not always be in a position to provide advice of fate until Day 3.

 

Day 3

We will elt you know immediately once advice of fate is obtained. In the unlikely event that we are unable to obtain advice of fate by 5pm we will telephone you to inform you of the position and no fee will be charged. You should not assu,e in the absence of any contact from us that the cheque has been paid.

 

Day 4

We will undertake one final attempt to obtain advice of fate from the Drawee Bank during the morning. If we are not able to obtain confirmation of advice of fate then we shall advise you of what action you should take.

 

Any advice on what to do? Really not happy, used the service and was happy to pay the fee to get things done quickly but not been quick at all. Used it because I had always been able to withdraw against uncleared cheques.....even in July.....but they said facility was removed in May even though I'd never abused it, been advised or been stopped from using it!

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Current account....card just says Visa debit. The manager yesterday said I wouldn't be charged, they say they record their calls but person am speaking to "doesn't have authority" to retrieve it and nobody else there who does who I can speak to....

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