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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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un1boy - N1 issued for breach of CCA request


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Hiya Mate,

 

I'd be well scared if this did end up in court

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

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Hiya Mate,

 

I'd be well scared if this did end up in court

 

I know its daunting and the idea of it would definitely put the flutters in anyone stomach but with all the legal ammuniton you've got on your side there can really only be one outcome. I think if it did go to court your most important task would be educating the judge on the various parts on consumer law, they tend not to be extremely well versed in that matter! Have a read of the CL Finance thread i posted earlier if you haven't already done so, it will reassure you.

 

I'll keep my fingers crossed they see sense eand settle out of court! :D

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Great, thanks for your support.

 

What annoys me is that these companies' solicitors let them litigate like this - they should be saying, actually, he's right - we should settle out of court.

 

But instead, they continue to enter defences and stuff, wasting everyone's time. The solicitors are obviously so scared of losing the contracts, it's sickening.

 

Can we complain about that to somone? The Law society aren't interested.

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

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Great, thanks for your support.

 

What annoys me is that these companies' solicitors let them litigate like this - they should be saying, actually, he's right - we should settle out of court.

 

But instead, they continue to enter defences and stuff, wasting everyone's time. The solicitors are obviously so scared of losing the contracts, it's sickening.

 

Can we complain about that to somone? The Law society aren't interested.

 

Hello Uniboy,

 

Yeah I know what you mean, its like when you sell your house, everybody comes out of the woodwork, for a cut of your money.

Have you ever meet a poor solicitor:lol:

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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lol, i know what u mean mate.

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

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How funny is this? I've had letters from the DCA which is owned by the bank, telling me it's a final demand and if i don't pay then they will take me to court.

 

I wrote back explaining that i had already entered court papers against them as the agreement is unenforcable and asked them to stop contcating me.

 

They wrote back telling me that the final demand was because i did not make a payment since the FOS ruled in their favour after my complaint. They also said that they were unaware of the legal action and want me to send them the details.

 

I'm not sending them the details - they have acknowleedged my claim, so the sols should tell them.

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

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You should also inform the court that they are hassling you over a disputed debt which is before the court for consideration.

 

 

Ooh, I didn't think of that, although I do send all corres to the court too.

 

The best thing as well? I have written confirmation from the OFT that they are monitoring this (major) bank's suitability to hold a credit licecnse, so I'm sending all of these letters to them too, haha!!

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

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How funny is this? I've had letters from the DCA which is owned by the bank, telling me it's a final demand and if i don't pay then they will take me to court.

 

I wrote back explaining that i had already entered court papers against them as the agreement is unenforcable and asked them to stop contcating me.

 

They wrote back telling me that the final demand was because i did not make a payment since the FOS ruled in their favour after my complaint. They also said that they were unaware of the legal action and want me to send them the details.

 

I'm not sending them the details - they have acknowleedged my claim, so the sols should tell them.

 

 

LOL,

 

I had a very similar thing a few weeks back where I had entered a CCA N1 against a bank

 

They wrote asking for the details of the "alleged case" and I wrote back stating if they required info I suggest "they contact their legal team whom they so gainfully employ" as they had sent acknowledgement

 

They just crack me up!

 

:-D

omnia praesumuntur legitime facta donec probetur in contrarium

 

 

Please note: I am not a member of the legal profession, all advice given is purely my opinion, if in doubt consult a professional

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LOL,

 

I had a very similar thing a few weeks back where I had entered a CCA N1 against a bank

 

They wrote asking for the details of the "alleged case" and I wrote back stating if they required info I suggest "they contact their legal team whom they so gainfully employ" as they had sent acknowledgement

 

They just crack me up!

 

:-D

 

I know what oyu mean. I don't know whether to reply telling them to contact their solicitor, and inform them that all corres is being sent to the court, or whether to just leave it now.

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

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An inspiring effort un1boy, good luck.

 

Regards

 

 

Lantana

 

thanks Lantana

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

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Write to the court, telling them about the harrassment you are suffering from the defendant. :)

 

I am going to - I have mislaid one of the letter though!! :-/

 

Nevermind, I have the main one. I am als going to fax it over to TS!!!

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

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Hello Un1boy,

 

Sorry to jump in, but I need some advise, I sent a ca request to nw in April, they sent me back a copy of I think a application form. They copy is unreadable, so I cannot tell if it has all of the prescribed terms, etc.

 

I wrote to them nicely to request a copy that was legible and they stated that they had already sent it and basically get lost:eek:

 

I again wrote to them, stating that they had now commited a offence and if they did not supply a readable document. I would report them to the enforcement authorities. They wrote back stating they would not respond until they were told to do by such enforcement authorities:eek:

 

I did reprot them to the oft and they did respond with the normal response, I have still not heard anything from the nw.

 

I am about to write again for a readable copy and quote the ref no from the oft asking again for a copy. I feel they do not want me to see the form in its glory:D

 

Now what I need to know.

 

Do I put the account into dispute and stop paying them

 

Do I issue court proceding against them for non compliance. They state they have complied, its just that I cannot read the info.

 

Sorry for the ramble, but I cannot seem to move forward with this one.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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Hello Un1boy,

 

Sorry to jump in, but I need some advise, I sent a ca request to nw in April, they sent me back a copy of I think a application form. They copy is unreadable, so I cannot tell if it has all of the prescribed terms, etc.

 

I wrote to them nicely to request a copy that was legible and they stated that they had already sent it and basically get lost:eek:

 

I again wrote to them, stating that they had now commited a offence and if they did not supply a readable document. I would report them to the enforcement authorities. They wrote back stating they would not respond until they were told to do by such enforcement authorities:eek:

 

I did reprot them to the oft and they did respond with the normal response, I have still not heard anything from the nw.

 

I am about to write again for a readable copy and quote the ref no from the oft asking again for a copy. I feel they do not want me to see the form in its glory:D

 

Now what I need to know.

 

Do I put the account into dispute and stop paying them

 

Do I issue court proceding against them for non compliance. They state they have complied, its just that I cannot read the info.

 

Sorry for the ramble, but I cannot seem to move forward with this one.

 

Don't write to them agian; you have been more than patient. They are required under section 77-79 to supply a legible copy, so they have not satisfied your request and therefore committed an offence.

 

I would write to them explaining that and tell them that you are going to invoke your legal right to cease payments. Advise them that any attempts to enforce the agreement will be reported to TS.

 

Also, I would enter court action against them - it's time to stop playing silly buggers and get them to sort this out!!!

  • Haha 1

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

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Don't write to them agian; you have been more than patient. They are required under section 77-79 to supply a legible copy, so they have not satisfied your request and therefore committed an offence.

 

I would write to them explaining that and tell them that you are going to invoke your legal right to cease payments. Advise them that any attempts to enforce the agreement will be reported to TS.

 

Also, I would enter court action against them - it's time to stop playing silly buggers and get them to sort this out!!!

 

Hello Uniboy,

 

Many thanks for your reply, you are as always most helpful.

 

I will write and tell them they are in deep dodo, I have been wavering of this one, because I have so much trouble elsewhere. Now its their turn:D

Again thanks

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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Hello Uniboy,

 

Many thanks for your reply, you are as always most helpful.

 

I will write and tell them they are in deep dodo, I have been wavering of this one, because I have so much trouble elsewhere. Now its their turn:D

Again thanks

 

Glad to be of help, good luck and keep us informed!! :)

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

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un1boy v Equifax - Default removal

un1boy vs Experian - Default removal

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good morning uni your on the ball this morn

 

What a nice post, thank you Patrick.

 

Good morning to you too, hope you have a good day!! :)

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

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have a question THE DATA PROTECTION ACT....Have you ever heard the term THE REPUGNANT RULE where if you sign the banks mandate to process your data it is in contracdition of your rights because the the mandate you sign is an implied term with regards to the DPA ,ive been yoying with this all last night and it is a contradiction against your rights not to disclose data unless processed fairly and acurately

also under this i have printed below can this also be used to force the banks to comply with your right for them to prove their charges and how they account for these figures etc

If the data are incorrect but accurately record the information given to the data controller by the data subject or a third party, the Court may consider the requirements set out in the interpretation of the Fourth Data Protection Principle contained in paragraph 7 of Part II of Schedule I to the Act namely: • • •


  1. whether the data controller took reasonable steps to ensure that the data were correct, having regard to the purpose or purposes the data were obtained and further processed; and
     
  2. if the data subject has already notified the data controller of his view that the data are inaccurate, and whether the data indicate that fact.
  3. If the Court considers that these requirements have been complied with the Court may, as an alternative, order that the data be supplemented by a Court approved statement of the true facts.

    If the Court considers that any or all of the above requirements have not been complied with, the Court may make such order as it sees fit.

    If the data subject has suffered damage or damage and distress as a result of the data controller’s processing of inaccurate data, compensation may be awarded.

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have a question THE DATA PROTECTION ACT....Have you ever heard the term THE REPUGNANT RULE where if you sign the banks mandate to process your data it is in contracdition of your rights because the the mandate you sign is an implied term with regards to the Data Protection Act ,ive been yoying with this all last night and it is a contradiction against your rights not to disclose data unless processed fairly and acurately

also under this i have printed below can this also be used to force the banks to comply with your right for them to prove their charges and how they account for these figures etc

If the data are incorrect but accurately record the information given to the data controller by the data subject or a third party, the Court may consider the requirements set out in the interpretation of the Fourth Data Protection Principle contained in paragraph 7 of Part II of Schedule I to the Act namely: • • •


    1. whether the data controller took reasonable steps to ensure that the data were correct, having regard to the purpose or purposes the data were obtained and further processed; and
    2. if the data subject has already notified the data controller of his view that the data are inaccurate, and whether the data indicate that fact.
    3. If the Court considers that these requirements have been complied with the Court may, as an alternative, order that the data be supplemented by a Court approved statement of the true facts.

      If the Court considers that any or all of the above requirements have not been complied with, the Court may make such order as it sees fit.

       

      If the data subject has suffered damage or damage and distress as a result of the data controller’s processing of inaccurate data, compensation may be awarded.

       

      i think you're getting into the teritory of over complicating things... there are an entire raft of provisions in the data protection act, but it comes down to, no-one can process your data without EITHER your consent OR a leigitimate interest in the data. And if the data is wrong, they should alter it to make it accurate... or, the court can order them to do so.

i will be off site for the next month or so. if you have any problems, feel free to report the post so a moderator can help you.

 

I am not a qualified or practicing lawyer.

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thanks tom i think you know i strenuously object to having to sign any contract with the passing or processing of data i think this should be a seperate contract....

whilst your on here tom and uni someone needs a bit of help on a new thread ,i cant help cause i aint that clever and probably get them locked up knowing me lolhttp://www.consumeractiongroup.co.uk/forum/natwest-bank/110801-natwest-bank-cpr18-request.html

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