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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Smoking Ban Info Wanted


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Hi

 

I'm asking on behalf of a friend that lives in his own flat, which is run by a housing association.

 

He has returned home tonight to find a no smoking sign in his lobby, does this include his flat or just the lobby - the wording is - no smoking , it is against the law to smoke in these premises.

 

Any ideas anyone?

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It will just be the lobby and communal area's. I work in a residental unit, which is a block of flats. We have to ensure that the building is smoke free, communal area's, and outside. However this doesnt extend into the tenants own flats as it is 'violating their human rights'. Grr. What about my human rights? We are in and out of the flats all day long with the residents. Protect us my ass...

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The law applies to enclosed public spaces ie any communal areas not his residence, although Norwich City Council dont seem to think it applies to their blocks of flats the idiots

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Doesn't the landlord have the right to ban smoking throughout the entire building as well? If the tenant doesn't abide by that rule, then they'll be in breach of contract??

 

I only say because my brothers building don't allow smoking in any of the flats.

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What about my human rights? We are in and out of the flats all day long with the residents. Protect us my ass...

 

Our local council have just issued new rules for all their staff that visit people in their homes where the occupant smokes. They are asking occupants to NOT SMOKE for an hour before a visit nor during a visit.

On some things I am very knowledgeable, on other things I am stupid. Trouble is, sometimes I discover that the former is the latter or vice versa, and I don't know this until later - maybe even much later. Read anything I write with the above in mind.

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Unfortunately that would mean they could only smoke between the hours off 11pm and 6.30am as they are the only times we are 'unlikely' to be in their flats... and even then... its not been unheard of to have to go in with them overnight... I dont see how they can protect their workers unless they ban smoking in the building. The manager claims 'its against their human rights' however private landlords can stipulate this... so why not my work? Oh, thats right! The manager is a smoker!

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Places exempt are prisons (reasonable enough, screw their health), submarines (no alternative to going 'outside') and hospices (dying anyway, so what the hell!).

 

Maybe for the inmates and patients at prisons and hospices - but what about the staff?

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