i,m mad help please

[katscash]

thanks slick:)

[katscash]

hi:) hade a reply from information comissoner said they were going to contact halifax regarding my case does anyone know will they listen to them???????????? or should i go court route aswell:evil:

[rory32]

Up to you really regarding court. Halifax should act once the ICO contact them. Did they give you any idea of timescales e.g. we'll contact Halifax this week?

[katscash]

hi rory:) well they said "we will be be writing to halifax plc with the details of this complaint,we will ask them to ensure that they provide you with the information you are entitled to as a matter of priority.

[rory32]

Suitably vague then

[katscash]

yea rory:confused: we will see what happens:roll:

[katscash]

hi everyone:) well i went in to Halifax bank and asked for my account number from my account the lady said that there was no record of my account? i told her that i was told to go into my bank as they would not give me this information on the telephone. and i no there have been people who have claimed over 6yrs and received all there statements i cannot believe they wont give me my account number does anyone know what i can do next i have reported them to the information commissioner with no out come but i can't go any further in reclaiming because i havnt got my account number i first asked for this information 29/06/2007(they gave me my new account number at first so i didn,t realise) help anyone please:???: thanks

[slick132]

Hi Kats,

 

It's time you took Court Action for their non-compliance.

 

Rory gave you a link in post #71 and I'd seek Damages from them for all the time and effort you've spent trying to get the info from them.

 

They are being obstructive.

 

Are you 100% certain you have no old cheque book stub, statement, etc tucked away.

 

Have you given bank all info they could use to trace the a/c - name, addresses, time a/c was opened and closed.

 

If you've done everything poss to get the info from bank, it's gotta be N1 time.

[sallysas]

Definately time you took action - I commend your patience. I threatened them in October and they are about to send me my data but it seems they are taking the **** with you. We must have them overworked.

 

Having failed to do this myself I would be unsure what damages (is that the right word) to claim but IMHO your £10 data fee and I think you can ask for £9 something for each letter you have written (which would seem reasonable) as I think you have to show the efforts you have made to obtain data. If anyone else can confirm if my advice is right or not I would feel easier.

[katscash]

completed my n1 take it to the courts this week how far do they hold records of old accounts for? thanks for your help slick and sallysas;)

[sallysas]

In one of the 'stickeys' Zootscoot has said 1994. Get your highlighter at the ready for a New Year present then.

[katscash]

thanks sallysas:) well received a letter from them today saying they only hold 6 years of statements etc????????? they can't help me. How can i prove that they are lying:-x they are TRYING EVERY THING TO STOP ME thanks again;)

[slick132]

Hi Kats,

 

Is this a specific reply to YOUR request or a generic reply (template).

 

Have they found your a/c details, presumably in response to your N1.

 

Surely 6 years of state's is better than none and going BEYOND 6 years is still quite rare and uncharted territory.

[katscash]

hi slick my account was closed in 2001 so i can not get any statments:(

[slick132]

Sorry Kats,

 

I took your post #87 as saying they'd sent 6 yrs state's but no more.

 

I can't really help you on this claim as it is wholly outside the Statute of Limitations 6 years. I'll watch with interest though.

[sallysas]

I think they are just trying it on. I got data back to when my account was opened in 1990. Can I just suggest you send them a letter threatening them with non-compliance.