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Capquest cancelled my agreement


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Hi People,

 

Just looking for a bit of advice here -

 

I had an agreement with Capquest to pay £xx per month to clear my debt.

 

They requested the first payment was made on 8th April which is fair enough.

 

I made my first payment in the middle of march, so half a month in advance.

 

I then paid another 3 payments to Capquest.

 

Months later (end of june) i received a letter from another debt company.

I wrote to them explaining that I had an agreement with capquest and so on.

 

They tried to say I missed my first payment to Capquest and the agreement was terminated.

 

I have copies of all my receipts for Postal Orders which actually have "Capquest Debt Recovery" printed on the receipt.

 

What do you all think I should do?

 

Am I able to take action against Capquest after them breaking a written agreement?

 

Any help would be good :)

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Hi Col917, and welcome.. Take some time and read some of the threads on this forum. It should become clear quite quickly what you need to do. If it doesn't, just shout help back in your own thread and someone will give you detailed instructions.

 

Kind Regards

BigAndy

The Grand essentials of happiness are: something to do, something to love, and something to hope for.

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