My brother V's Halifax ***WON***

[dj0586]

Hi Guys, sorry its a bit late but throught id start a thread anyway. My brother has just had a baby, so congrats if hes reading. I thought my present would be to

 

1) Buy a teddy bear

2) Try and claim back the 1,000's he's paid over the years.

 

Anyway sent letter asking for statements on 30 May, was recorded as delivered on 31st. Will kepp you up to date.

 

Thanks

[gordonhall]

Good on ya, but what your brother wants a teddy bear for, beats me!!

[dj0586]

just wondering, i started this process based on information not from this site before i came across you guys. I have sent the letter to request statements but did not include money to pay for these, will they contact my brother asking for payment or just ignore the request.

 

Thanks

[mechs]

DJ, depends but if you are looking for full disclosure you should send the DPA letter to be found here with the required £10:

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?t=516

 

Make sure you read the FAQ's etc.

[dj0586]

recieved letter from halifax today which sais

 

"I refer to the above numbered account and your recent request for a list of all charges relating to your account over the last six years.

 

Please refer to your bank statements for this information. If you require copies of any statements we will provide these, however a £5 charge will be levied for the service

 

If you require further information, or would like to order copy statement please contact us on 08457 20 30 40"

 

Is it worth getting my brother to phone and ask, or will they try and talk him out of it and were better of sending another request letter.

[dj0586]

oh, also forgot to mention are they saying £5 the lot or per statement.

[Angi]

hiya DJ

 

I paid £5.00 for all my statements, on each of my accounts. I had to phone the Halifax as my statements had not arrived in the time I was told, they said they didnt have my request!!! but I had the reciept so they are dealing with it now.(so they say)

 

As for them trying to talk you out of it? they more than likely will try, but please read all the FAQ's these have been more than helpful with my claim & everyone elses, If they try to talk you out of it, Just think this,

They owe me all those £'s & I want it back, so I am NOT backing down.

So Dont Back Down

 

Have a Nice Day & Good Luck

Angi x

[dj0586]

im fine with that, its becuase its my brother, i tried to get him to phone this morning but it was the usual, ive got to get ready for work. Have sent the DPA letter again with the authorisation to remove £10 from account.

[dj0586]

aaargggghhhh, my brothers more of a nightmare to deal with than halifax is, reply to letter asked for money to be taken from account for statements recieved. You did not have sufficiant funds in your account, another letter going off today with a cheque from my account in it. Hopefully this time will get past the first hurdle. Families eh, cant live with them, cant trust them them to control their finances.

[dj0586]

ok, look like we may be getting somewhere now, £5 taken from my account this morning, now just sit and wait for staements on doorstep.

[dj0586]

OK guys, still waiting so some advise needed please and thank you.

 

DPA sent 29th June, money taken out of account on 6th July still no statements.

 

The have another 20 days or just less but should i give them a prompt as its two weeks since they have had my money, is it worth sending an email, i so who to and what should i say. Thank you.

[thewifeandI]

When there's about a week left it would be worthwhile writing to remind them that a DPA Non-Compliance action will be taken if your data isn't received by [DATE]. You can always give them a quick call before then and point out the deadline and the fact you've not had anything yet.

 

They might complain that they're snowed under, but whose fault is that..?

[dj0586]

have just emailed [email protected]

with a very polite email reminding them they only have 2 weeks left to comply. Will let you know if i get a reply.

[dj0586]

ok 40 days is up tomorrow and no statements, time to get brother to make a phone call i think.

[thewifeandI]

I make it 8th August that their time expired - don't be too generous with them!

[dj0586]

my brothers not to confident on the phone so im going to send a non-compliance letter instead.

[dj0586]

thought it best to keep everything written, i.e evidence just in case. But been post office and non-compliance letter gone to Halifax. They now have seven days or straight to court.

[dj0586]

Reading through threads and i seem to be the only only one who has had to issue a non-compliance letter, has no-one else experienced this.

[dj0586]

ok, got statements finally and am working through them and inputting them into a spreadsheet to keep tabs, one questions though, on the spreadsheet it asks what the charge is relating to. Going back through the statements it only says charges as notified, is it important to know what the charges were for

[dj0586]

anyone.......

[amartin1908]

nope - just put in charges as notified - thats what i have done and many others

[dj0586]

ok have worked it out and the charges comes to £1,468, i know that the 8 interest gets added on at the court stage but on all the statements where there is a charge there is also a line which says

 

Interest debited - notified last month.

 

There was no overdraft with this account so should this interest be added no to go with the prelim

 

Thanks

[dj0586]

anybody, could do with getting this finished today

[ROB_5]

Not 100% sure but on mine i just listed the charges.

 

Rob

[Bonus77]

I am certainly no expert, but if the interest charged is because of the accumulated charges, then of course you should attempt to reclaim.

 

I had a similar amount of charges and the interest debitted charges was so small i didnt bother reclaiming them. I think it was only a few pence here and there.