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    • OK. Thank you all for the input.  I'll ignore their letters of demand but NEVER ignore a letter of claim. I'm bracing myself for the stress as their demands £££ goes up and the case gets sent to debt collectors. 
    • OK.  It was worth a try. Their case is still pants and they have broken their own Code of Practice numerous times.
    • @BankFodder sorry for the delay and thank you for the lengthy reply. Yes, I agree. It's a small business and the guy is very very decent. I know someone else said my priority shouldn't be worrying whether he gets shafted but I'm not here to try and screw him over because I feel like if someone behaves decently and gets exploited, they might not behave so kindly in the future. I know DX mentioned he thinks I've caused the issue by leaving multiple instructions, but I have already explained why and both instructions were to leave it with a neighbour and there was nothing advising the driver to abandon the parcel on my doorstep. I don't think leaving it there could be considered a safe place.  I am still waiting on the retailer to respond. Ultimately, I wanted to know how he would proceed if DPD's response isn't favourable. I am certainly not looking to cause any problems. I just want my laptop. I will read the other posts for sure. I've been a bit preoccupied with family stuff. I have nothing in writing from DPD as I phoned them, but they did advise it should be the retailer that liaises with them. I tried contacting the driver straight after deliver via Whatsapp, as that's an option, but it said I couldn't send him a message and I have kept that log. We all know who took the parcel on our street, because that person has a history of parcel theft, but I don't have a doorbell camera or cctv. Police are refusing to intervene, despite the fact that I, along with several other people, spotted another's neighbour's parcel in said "suspect's" car and confronted her to get the parcel back. If the police had acted sooner, I might have had a better chance of getting the parcel back, but I suspect the laptop has long been sold on.  When the retailer responds, I will send him the link to this thread. Hopefully, he will benefit from the information on here as well.
    • @dx100uk none of the instructions advised them to leave the parcel on my door step and without such instructions., I'm struggling to see why they think it's ok to just dump it there.
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second DCA after Debt I settled with 1st one in Oct 05


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Received a letter from Capquest in Oct 05 reference outstanding debt of £480 with Citifinancial Ltd. Settled the debt in Oct 05.

 

Now recieved a letter from DLC saying that I owe money to Citifinancial Europe/Associates £512 which I feel that I settled in Oct 05.

 

Can two debt collectors ask for the recovery of the same debt and is there anything I can do as I am not in a position to pay the same debt twice

 

I am sending a CCA letter to DLC but am wondering whether I should do anything else

 

Any advise will be greatly appreciated

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Problem is, can you prove it was settled? Receipt? Marked as settled on a credit report?

 

How was it paid? Can you get a copy of the paid cheque if paid by cheque? Or a statement if by credit card?

 

Just thinking aloud now, but you can see what i'm thinking...

 

Good luck, Dave.

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OK, you need to be a bit sneaky first.

 

CCA DLC, but at the same time, write a nice letter to Crapquest (sorry, slip of the triping finger) asking for a statement of the account.

 

If you have paid it off, send a copy to DLC with written directions to the nearest short plank over a long drop into water, and invite them to "take a running jump" :D

Nil Illigitimus Carborundum

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OK, you need to be a bit sneaky first.

 

CCA DLC, but at the same time, write a nice letter to Crapquest (sorry, slip of the triping finger) asking for a statement of the account.

 

If you have paid it off, send a copy to DLC with written directions to the nearest short plank over a long drop into water, and invite them to "take a running jump" :D

 

You are so eloquent mate its untrue :D

Tip us a wink on my scales if you think I may have helped at all;)

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The emphasis is on them to prove the debt, not for you to prove that you don't owe any money. Personally I would send them the following letter:

 

Your home address)

_________________

_________________

Date: ____________

 

 

To: ______________

__________________

 

Dear Sir/Madam

 

Account no:

 

You have contacted me/us regarding the account with the above reference number, which you claim is owed by myself/ourselves.

 

I/we would point out that I/we have no knowledge of any such debt being owed to (insert company name).

 

I am/we are familiar with the Office of Fair Trading Debt Collection Guidance which states that it unfair to send demands for payment to an individual when it is uncertain that they are the debtor in question.

 

I/we would also point out that the OFT say under the Guidance that it is unfair to pursue third parties for payment when they are not liable. In not ceasing collection activity whilst investigating a reasonably queried or disputed debt you are using deceptive/and or unfair methods.

 

Furthermore ignoring and/or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment amounts to physical/psychological harassment.

 

I/we would ask that no further contact be made concerning the above account unless you can provide evidence as to my/our liability for the debt in question.

 

I/we await your written confirmation that this matter is now closed. Otherwise I will have no option but to make a complaint to the trading standards department and consider informing the OFT of your actions.

 

I/we look forward to your reply.

 

Yours faithfully

 

 

 

(Your Name)

  • Haha 1

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Being Scottish I don't like wasting £1 on them for a CCA request.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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If they want to try and pursue the debt you can send them a CCA request. What you are doing is building up a case against them. They probably don't have ANY evidence that the debt is yours, never mind a true copy of the credit agreement.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Sorry for not responding sooner but have been caring for my partners sister as she is seriously ill with secondary breast cancer in her bones and had to have a full hip replacement as she was walking around with a badly broken hip for god knows how long.

 

Thank you all for your responses I have sent a CCA and yes my partner paid CrapQuest and still has her bank account statements to prove this and we kept Crapquests letter that we paid against.

 

I am now waiting for DLCs response to the CCA.

 

When we paid Crapquest we did not know about asking for a CCA and I could not tell you what the debt was for as it was when I was with my ex partner.

 

I will keep you updated when I receive something from them.

 

ON our return from my partners sisters there was a nice pink calling card from them saying that they were sending a representative round. I will be honest I tore it up. We are never in so they can bring it on.

 

I will however follow the advise and write to Crapquest and ask them to provide me with evidence that the debt was settled in full. Hopefully they will supply me with what I need.

 

Once again many thanks for all your responses

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